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“Maybe it teething troubles .... but wel below par”

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Country Inn & Suites by Carlson Saket, New Delhi
Ranked #74 of 716 Hotels in New Delhi
Mumbai
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Maybe it teething troubles .... but wel below par”
Reviewed 2 February 2012

The location of the hotel is great - just behind Select Citywalk, which is now one of Delhi's more happening and interesting malls.

The hotel leaves a lot to be desired.

First the good part - Rooms are new and clean.

The Bad
1. Service is terrible - the staff seems to have no training at all in running / working at a hotel (e.g., I asked for coffee at breakfast and that came after 15 mins with 10 people having breakfast, no one knew what an adapter for an iPhone was.... and some others). Its not that people are unfriendly/unhelpful, they just dont know.
2. There is no heating in the rooms !! Its Feb 1st in Delhi, the night temperature is close to 10C and there is no heating - after suffering for a night, when I called they came up with a room heater !! In a hotel !!
3. Room service (and food) arent great - I ordered 2 dishes off their menu - was called after 10 minutes to say that one wasnt available. And what I did get was very ordinary indeed.

Guess they need to shape up to make the most of their location ....

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SnRudy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (79)
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Mumbai (Bombay), India
Level Contributor
72 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 30 January 2012

Hotel located just behind Saket Select Citywalk mall. That makes it the most happening place to be in the evening on any day. You have a great option for food, drinks and entertainment. So all round package if you are looking to relax and enjoy a good evening, This is the place to stay.

The hotel is new, opened just a few day/ week ago. Reception and lobby is just sufficient to enter, register and walk into your room. No great place to hang about. But the staff is efficient so that they ensure you get registered fast. Once the check in is done, you can reach the rooms. You can choose, non smoking rooms, which is just perfect. The rooms are a bit small but make up for the size by their efficient layout. House keeping and room service is also good, but has scope for improvement. Hopefully as the staff settles down things will be great.

Food is good in the hotel. They have to serve good food if they have to avoid you from exploring outside where you have all the variety and options.

Go for the venue and service. You will love staying at this brand new hotel in a place where you have many other options.

Room Tip: non smoking rooms have a great air quality and will be appreciated.
See more room tips
  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sachin196
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites by Carlson Saket, New Delhi

Property: Country Inn & Suites by Carlson Saket, New Delhi
Address: Dlf South Court A1 | District Centre, Saket, New Delhi 110002, India
Phone Number:
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #74 of 716 Hotels in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Country Inn & Suites by Carlson Saket, New Delhi 3.5*
Number of rooms: 57
Official Description (provided by the hotel):
The all-new Country Inn Saket New Delhi hotel offers excellent services and a strategic location in the city's stylish shopping and entertainment centre, DLF South Court, Saket. This hotel's premier amenities include complimentary high-speed Internet,on-site dining with free breakfast, and on-site conference facilities. Situated only 18 kms from the New Delhi Railway Station and 22 km from the International Airport, the hotel is also conveniently located near major attractions and business districts. Combining an upscale ambiance with excellent service and location, Country Inn stands among the very best Saket hotels in New Delhi. ... more   less 
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