The location of the hotel is great - just behind Select Citywalk, which is now one of Delhi's more happening and interesting malls.
The hotel leaves a lot to be desired.
First the good part - Rooms are new and clean.
1. Service is terrible - the staff seems to have no training at all in running / working at a hotel (e.g., I asked for coffee at breakfast and that came after 15 mins with 10 people having breakfast, no one knew what an adapter for an iPhone was.... and some others). Its not that people are unfriendly/unhelpful, they just dont know.
2. There is no heating in the rooms !! Its Feb 1st in Delhi, the night temperature is close to 10C and there is no heating - after suffering for a night, when I called they came up with a room heater !! In a hotel !!
3. Room service (and food) arent great - I ordered 2 dishes off their menu - was called after 10 minutes to say that one wasnt available. And what I did get was very ordinary indeed.
Guess they need to shape up to make the most of their location ....
- Official Description (provided by the hotel):
- The all-new Country Inn Saket New Delhi hotel offers excellent services and a strategic location in the city's stylish shopping and entertainment centre, DLF South Court, Saket. This hotel's premier amenities include complimentary high-speed Internet,on-site dining with free breakfast, and on-site conference facilities. Situated only 18 kms from the New Delhi Railway Station and 22 km from the International Airport, the hotel is also conveniently located near major attractions and business districts. Combining an upscale ambiance with excellent service and location, Country Inn stands among the very best Saket hotels in New Delhi. ... more less
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