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“basic hotel”
Review of Hotel Ajanta

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Hotel Ajanta
Ranked #61 of 716 Hotels in New Delhi
Makati, Philippines
Level 6 Contributor
106 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
“basic hotel”
Reviewed 1 February 2012

Ajanta Hotel had the basic amenities. The mini bar had cheap food which was great for budget travelers like us. They have two restaurants, one in the ground floor and a new one on the roof top which was pleasant.

However, they don't clean the rooms. Outside was also crazy.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank monique730
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAjantaDelhi, Manager at Hotel Ajanta, responded to this review, 24 February 2012
Dear Guest
Thank you for your recent stay with us and sharing the feedback. The positive comments are appreciated. We always offer our best services for the satisfaction of our guests and ensure that complaints are dealt with promptly. We apologize for the highlighted complaint regarding rooms. We would have happily assisted, had the complaint regarding the unclean room brought to our notice.
Please give us an opportunity to redeem ourselves on your next visit to the city.
Warm regards
Hotel Ajanta Team
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Traveller tips help you choose the right room.   Room tips (377)
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English first
Knoxville, TN, USA
1 review
Reviewed 31 January 2012

We booked Hotel Ajanta before leaving the states. I'm sure it's possible to have a similar experience to ours for less money, but we were pleased with the helpful staff, airport pick-up (included in "superior" room rate), good food, safe feeling, travel and tour plans to Agra. We had no trouble with our booking, but we did check often with them before we came when we saw reviews with comments about having trouble there. Staff was especially helpful checking and solving a domestic air travel problem we experienced. The hotel is rather basic by western standards but quite acceptable to us.

Room Tip: Bring earplugs. Paharganj is noisy.
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  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DanceEnthusiasts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAjantaDelhi, Manager at Hotel Ajanta, responded to this review, 24 February 2012
Dear Guest
Thank you for sharing the review following your recent stay with us. The kind comments regarding our staff have been passed to the team and are received with great pleasure.
Hotel Ajanta is a commendable budget option with a key location in the capital city. We always plan the tariffs and amenities keeping in view the very needs of a budget traveler. In this respect and all the praiseworthy aspects that you have also noted, we can proudly confirm that we have hardly any competent.
We look forward to welcoming you back with us to enjoy an even more enjoyable stay.
Warm regards
Hotel Ajanta Team
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london
Level 5 Contributor
48 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 24 January 2012

Had no problems with reservations like previous reviewers and arranged pick up from airport arrived on time. Staff were courteous apart from rooftop "restaurant" staff and the day we were leaving when we required a taxi and reception staff would not order one!, Room was basic and wasn't cleaned. We ate at the hotel as there didn't seem to be may reatuarants in the area to be fair this hotel was cheap for Delhi so you only get what you pay for! However wouldn't stay here again.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank montywood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAjantaDelhi, Manager at Hotel Ajanta, responded to this review, 22 February 2012
Dear Guest,
Thank you for your recent stay at Hotel Ajanta and sharing your feedback with us. The kind review about our services and staff are quite encouraging.
Hotel Ajanta is a commendable budget stay in Delhi and the team strives to give away the most pleasant experiences to our guests. If the complaint about the room would have been brought to our notice, we would have gladly assisted you in shifting to a more hygienic room. We regret the inconveniences and we assure you that the details would be enquired into with due seriousness at the earliest.
We hope to see you with us to witness our improved services.
Regards
Team at Hotel Ajanta
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Bengaluru, India
Level 6 Contributor
167 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 24 January 2012

Best hotel by far the room that i had got had wooden flooring split ac lcd screen great shower no power cuts what could i have asked for all that for a great value for money. Restaurant at the ground floor is a bit expensive and so is the room service but other than that the hotel taxis were affordable as well.

  • Stayed June 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank amitahuja1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAjantaDelhi, General Manager at Hotel Ajanta, responded to this review, 25 January 2012
Thank you for your stay at Ajanta Hotel.
Your complimentary service shows your stay was enjoyable.
Most of our rooms have been done up really well and it is a pleasure to see how they are appreciated.
Hope you visit us again.
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Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 January 2012

My husband and I have used the Ajanta for many years but have watched a steady decline in service from the front desk staff. You can no longer rely on your booking. We have been standing in the foyer late at night, weary from travel only to find they have no record of our booking. They will then try to get you to stay in an inferior hotel they have acquired in the lane behind. The last straw was our latest booking which had been in place for 2 months - we have now had an email cancelling our booking giving no excuse whatsoever! So despite the good location and the friendly restaurant staff, I could never recommend this hotel to anyone.

Room Tip: Rooms without windows are less noisy, but are a bit tomb-like.
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  • Stayed January 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 99Lesley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAjantaDelhi, Manager at Hotel Ajanta, responded to this review, 22 February 2012
Dear Guest
Thank you for your taking time to share your feedback with us. We regret that your stay with us did not live up to your expectations and apologize for the same.
We have three budget properties in the same locality and the one mentioned in your review is the newest of them which is often praised on this forum by our guests for its impressive amenities. We also have a money back guarantee for genuine concerns.
We look forward to welcome you back to witness our improved services
Regards
Team at Hotel Ajanta
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Travellers are raving about these New Delhi hotels

Level 6 Contributor
111 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 12 January 2012

I stayed on two different occasions in November and December, before and after trips to Agra and Varanasi. The hotel's slick website belies the actual quality and service I found. The "standard" room I booked for my first visit was very basic and lacked the advertised amenities, and I questioned whether it was instead an "economy" room; I was assured it was a "standard" room. The "standard" room I was given on my second visit was a much better-furnished room, confirming my suspicions that I had earlier been given an economy room instead.
On my first visit, I arranged for an airport pickup by the hotel, laughably called "free" but a $3 "airport parking" fee is charged. In fact, the pickup didn't materialize, despite my waiting at the airport for an hour and being assured by a phone call to the hotel that someone would appear in 10 minutes. I now recommend instead taking a fixed-price taxi from in front of the arrival terminal at a reasonable price and hassle-free.
The service at the hotel reception desk was unpredictable and often brusque. The hotel is in a gritty neighborhood with many other hotels; the advantage is its proximity to the New Delhi railway station -- a 10-minute walk, handy for early-morning departures or arrivals. The hotel restaurant has a wide but pricey selection of Indian dishes, with few other options in the neighborhood for eating in restaurants rather than food stalls.

Room Tip: Verify that the type of room you're given is in fact the type you booked.
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  • Stayed November 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank blokototerminous
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAjantaDelhi, General Manager at Hotel Ajanta, responded to this review, 19 January 2012
Dear Guest
Thank you for your recent stay at Hotel Ajanta. We appreciate you taking time to share your feedback with us as we have always benefited from the appraisal of our clients.
However, there seems to be some confusion here. We assure you that our pick up facility is totally free but the mentioned parking fee is paid to the airport authority. Regarding the other concerns, we will ensure you that they will be investigated most thoroughly.
The team at Hotel Ajanta always strives to impart the most pleasant staying experience to our guests. We look forward to welcoming you back at Hotel Ajanta.
Warm Regards
Team at Hotel Ajanta
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chennai (Madras), India
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 January 2012

We booked online for three nights-offer of 15% discount and free airport pickup. When we recd confirmation we were instructed to pay parking charges for taxi. when we arrived we were treated shabbily, no offer for the room preferences as given to foreigners. The room was not like the one shown in photo. Hot water was not coming at all on second/third days. Room service is pathetic. U call the room service number and u r directed to call some other number. Toilets are not that clean and ventilated. Breakfast service is for the foreigners only. If u ask for aloo parantha or puri u are asked to wait for half hour. Ask for free wifi and it is refused, but given to the firangees. They r even offered tea/coffee upon arrival. I WOULD NOT RECOMMEND THIS HOTEL TO BHARATH WASION, as the hotel does not need indian money and indian public. DONTGO FOR THIS HOTEL. TAKE UR OWN CHANCE - if u r brown skinned (INDIAN)

Room Tip: Never take this hotel.if u r brown skinned (Indian)
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  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank visri98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAjantaDelhi, General Manager at Hotel Ajanta, responded to this review, 19 January 2012
Dear Guest
Thank you for your recent stay at Hotel Ajanta and taking time to share your feedback with us. Unfortunately, there seems to be some confusion here.
The team at Hotel Ajanta is always passionate about the services and pays the keenest attention to each of our guests. The positive reviews that we get are suggestive of this fact .We are equally earnest and seriously investigate each and every concern our guests raise.
Although we regard all reviews in good light, this review does not see to apply to our hotel.
Regards
Team at Hotel Ajanta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Ajanta

Property: Hotel Ajanta
Address: 36 Arakshan Road | behind New Delhi Railway Station, New Delhi 110055, India
Phone Number:
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#28 Best Value Hotel in New Delhi
#41 Business Hotel in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Ajanta 3*
Number of rooms: 60
Official Description (provided by the hotel):
Hotel Ajanta is a colonial fully renovated hotel with all modern facilities, the minibar, LCD TVs, ACs, coffee / tea makers, 24 hour room service, safety lockers, etc. Airport transfers, taxi and tour services are also available. We are very centrally located near the railway and metro stations and also close to Connaught Place, Jama Masjid, museums and shopping centers. Our in-house bakery and restaurant offers a variety of cuisines for all tastes. Ours is a family run hotel specially preferred by families and single women who find it safe and welcoming. We are proud to say that word of mouth has made us a recipient of so many prestigious awards and the first choice (in the Luxury Budget category) for guests coming to Delhi. We feel privileged to welcome our guests to The Ajanta Hotel. ... more   less 
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Also Known As:
Ajanta Hotel New Delhi
Ajanta Hotels
Ajanta Hotel Delhi

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