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“Above the Market”
Review of Hotel Samrat

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Hotel Samrat
Ranked #456 of 712 Hotels in New Delhi
Reviewed 16 April 2017

The room was above the Market
Nice and Clean
Free WIfi
with good speed
very reasonable as i booked through ibibo
Above market so accecess all types of shop
Reasonable parking space
but place is quick access to Work

  • Stayed: April 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
1  Thank kamalkatari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
samratteam, Manager at Hotel Samrat, responded to this reviewResponded 20 April 2017

Dear Guest

Greetings from the Samrat!!!!!

Thank you very much for your appericiation it boosts our morale to do better.

Regards
MANAGEMENT

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Reviews (151)
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6 - 12 of 151 reviews

Reviewed 10 April 2017 via mobile

I stayed in the hotel for 3night, Hotel is under Govt control run by ITDC, rooms are clean and big enough, though little outdated, need renovation in some rooms. Check in and out was hardly took me 5min. Room service is very good with tasty food. Only cons is almost no WiFi signal at my room. Hope management will look at that matter.

Stayed: April 2017, travelled solo
Thank pallabD1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
samratteam, Manager at Hotel Samrat, responded to this reviewResponded 12 April 2017

Dear Guest
Greetings from Samrat!!!!!

Thank you very much for your feedback as it not only motivates us to do better but also helps us in improving our shortcomings. we have noted your concern regarding the wifi and already working on it.

THANKS
REGARDS
MANAGEMENT

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Reviewed 23 March 2017 via mobile

Just visited Delhi for a day so stayed at Samrat cause got a good package. Hotel undergoing renovations so rooms Aloted on 2nd floor only. In fact first floor is in accacable so have to use lift n stare case near reception only. As usual nice big room all facilities lot of toiletries bath Rob n off course welcome fruit platter with two 500 ml bottles of cold drinks. Breakfast now they serve at newly opened restaurant where it is a constraints to find sitting place. It is musical chairs. Need improvement. Also now.they provide wifi code at check in only.

Stayed: March 2017, travelled solo
Thank JSS71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
samratteam, Manager at Hotel Samrat, responded to this reviewResponded 24 March 2017

Dear Guest


Greetings from the hotel!!!!!!

Thank you very much for your feedback. Your appreciation really boosts our moralr to do better .As you are aware that hotel is undergoing rennovation it will be a great pleasure to serve you again to make you feel and see the difference

REGARDS
HOTEL MANAGEMENT

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Reviewed 5 March 2017

Stayed for 3 nights.

Pros
1. Great Location. Walking distances to all the embassies and the prominent Government buildings of the city.
2. Lots of parking space, unusual in this part of the city.
3. Variety of toiletries is more than average.
4. Room service is prompt

Cons
1. Poor cleanliness especially considering that renovations are on.Carpets have a musty smell and towels are old and yellowing.
2. Quality of breakfast buffet is POOR. Though the spread is continental, quality needs vast improvement. restricted myself to pacakged products and fruits. Staff helps themselves from the buffet during the buffett timings ahead of guests.
3. Gym needs improvement....one treadmill and a cross trainer do not make a gym.
4. Refrigerator of minibar needed cleaning.
5. Elevator does not open on the second floor......seriously?

  • Stayed: March 2017, travelled on business
    • Value
    • Rooms
    • Service
Thank Vivek V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
samratteam, Guest Relations Manager at Hotel Samrat, responded to this reviewResponded 15 March 2017

Dear Sir,

Greetings!!!

The Hotel Samrat Team apologizes for the inconveniences faced by you during your stay here. All your observations are noted and the needful is being undertaken for improvements. Further this is inform you that as the maintenance work was going on at the 2nd floor and the elevators were made non-operational there.

Thanks & regards

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Reviewed 3 March 2017

We went as a marriage group and front office reception was very inefficient and rude. it took more than an hour to allot rooms. Finally we entered old large untidy room with pathetic baths room. House keeping is bad and unprofessional. Less said the better. Avoid if you can and I surely would.

  • Stayed: November 2016, travelled with family
    • Value
    • Location
    • Service
Thank Sivaramakrishna... G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 February 2017

My last review, some years ago, titled - Charming aging elephant. It has aged more and the charm is gone. AC didn’t work. But what was painful was the effort of the hotel people (after late night check-in) to explain that they were releasing only natural air now. Further explanation – some guests like the room warm, some like cold, so we are only giving out natural air. Finally, a pedestal fan was summoned to live through the night.
The bathroom is renovated, but there’s no place to keep soap / shampoo at the shower cubicle.
Buffet breakfast is just about OK for the badge of standard it wears.
OK, some pluses. Ample tea/coffee and bath utility ingredients.

  • Stayed: February 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Ashis D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2017

Old style hotel that has fallen by the wayside due to lack of care.Rooms are very spacious and we had large interconnecting rooms with renovated bathrooms. Housekeeping is lazy with dust and scuff marks on furniture and the carpet in the corridor very dirty. HK staff are very courteous though. The food and beverage staff on the other hand are some of the laziest middle aged men I have seen in my life. ITDC needs to wake up to the immense potential the hotel has. The location is wonderful and the hotel could really be fantastic with some love and care from the government as well as the staff employed.

  • Stayed: January 2017, travelled with family
    • Value
    • Location
    • Service
2  Thank proud2bme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Samrat

Address: 50 - B Kautilya Marg, New Delhi 110021, India
Phone Number:
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#82 Luxury Hotel in New Delhi
Price Range: $74 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Samrat 4*
Number of rooms: 255
Official Description (provided by the hotel):
Set in the landscape garden. Samrat’s elegant structure built around a centre flower-filled atrium an open air courtyard lives up to the concept of luxury hotel. The hotel has a choice of 255 rooms with a Pan-Asian restaurant “SHIRO,” a multicuisine restaurant ‘CHAKRAAS.” To serve you better there is LAYBA, a beauty salon. ... more   less 
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Also Known As:
Samrat Hotel New Delhi
Samrat New Delhi
Hotel Samrat Delhi
Samrat Hotel Delhi

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