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“no hot water, staff tried to rip us off, bathroom flood...” 1 of 5 bubbles
Review of Hotel Sri Nanak Continental

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Hotel Sri Nanak Continental
Ranked #628 of 704 Hotels in New Delhi
San Francisco, California
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“no hot water, staff tried to rip us off, bathroom flood...”
1 of 5 bubbles Reviewed 21 April 2011

We arrived from Agra earlier in the day -- by the time we got to hotel, it was late (nearly midnight). The lobby was filled with mosquitoes which didn't give us too much confidence, but it was late so we decided to stay. We tried to shower, but there was no hot water. We called and tried to fix the problem, and each time, the staff kept promising "5 minutes." 1.5 hours later, no hot water materialized. Even when we tried to shower with cold water, the bathroom flooded like crazy. Again the staff didn't care to do much. In the morning (still not hot water), when we were checking out, the staff tried to charge us a higher rate than what they had told us the night before (which was a different rate than what was published). For the kind of money they are charging, this hotel is a HUGE disappointment and travelers should stay away.

Room Tip: Don't stay here
See more room tips
  • Stayed April 2011, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank chasing_the_sun_928
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SriNanakContinental, Owner at Hotel Sri Nanak Continental, responded to this review, 22 April 2011
Dear Guest
We are pleased that you chose us for the stay . We truly understand your concern . We looked in the matter , we could not diagnose any hot water problem . Hot water is available from Early in the morning & hotel is doing a pack house for quite long , not heard this from our other guests . The hotel water to the max comes out in a few minutes .

As for charging all bookings prepaid / postpaid clearly mentions the mode of payment & the amount payable . Hotel in no way charges less or more than the agreed rate . We give highest quality of services & goodies in our rooms for the rates we charge .

We still in our effort to ensure that all guests are satisfied with our services , will look into the points you raised . We hope you will give us a chance to serve you


Regards
Team
Hotel Sri Nanak Continental
:)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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218 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
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  • Any
English first
Chicago, Illinois, USA
Level Contributor
5 reviews
5 hotel reviews
3 of 5 bubbles Reviewed 15 March 2011

Overall it was a decent stay although the first room I stayed in was very loud, the management was willing to change me to a room away from the street which was very quiet and nice.

  • Stayed February 2011, travelled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank travelchica177
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SriNanakContinental, Manager at Hotel Sri Nanak Continental, responded to this review, 30 August 2016
Dear Guest, We thank you for staying with us. We also thank you for liking us. Your valuable feedback is important to us as its help others to know about us.
Sir we are sorry that due to loud voice your stay become uncomfortable and keeping in mind we have change our window to sound proof so we thank you d=for your valuable suggestion.
We also thanks that you have enjoyed our other facilities and services. We proud all guest like yours. We also request you to recommend us to your friends and relatives and be back again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Exeter, UK
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 27 February 2011

This might be OK for the business traveller. However no taxi or rickshaw driver had a clue how to find iit. Luckily we had a map and had to try and direct them to it ourselves - obviously not a fault of the hotel but very off-putting. Luckily one of us has good map reading skills and sense of direction! Area appeared very dodgy and notice in lobby of hotel advising caution around market area with mobiles, wallets - in fact anything moveable was a bit concerning!
Room was pretty OK but noisy - dogs, horns and general traffic as well as the noise from the clearing up of the upstairs kitchens around mid-night. Felt the pre-paid taxis arranged by hotel were rip off - paid 300 Rupee to New Delhi Railway Station and 650 Rupee for transfer to another hotel in Defence Colony which was said to be 22 km away. It certainly wasn't this far as the airport is only 25 km maximum. Why were we transferring? Well, after 3 nights of trying to direct taxis/rickshaws back and feeling very unsafe in the local streets we decided to move to South Delhi for our final night in India.
Staff were however generally helpful sorting out safe, extra coffee sachets for room but once we queried the taxi cost they became decidedly frosty!

  • Stayed February 2011, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Liz K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SriNanakContinental, Manager at Hotel Sri Nanak Continental, responded to this review, 30 August 2016
Dear Guest, We thank you for staying with us. We are sorry that you have not enjoyed your stay. Your valuable feedback is important to us as its help others to know about us.
Sir as our hotel is located in Karol Bagh which is a crowded place in main market and more than 250 hotels is located in this area also liked by most of the tourist ( As it is a famous tourist area) so we are helpless about the location.
Sir we also want to inform you that we are only responsible for our services only but any
service from outside our hotel we are not responsible. Still you are not satisfies from our reply we are sorry again and request you to recommend us to your friends and relatives and be back again.
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Travellers are raving about these New Delhi hotels

Charlottetown, Canada
2 reviews
3 of 5 bubbles Reviewed 28 January 2011

In india on an animal expedition and this was our first stay. I found the cost of the room was a bit much for the quality of hotel but didn't mind as the location suited our needs. Was clean enough no complaints. The service was fine but felt no one really went out of their way to meet our needs (saying no we dont have something instead of helping us find out how / where to get it). Best part of stay was mattress we had a wonderful sleep. worst part was food in the restaurant curries were VERY oily and chicken was overcooked and dry.

  • Stayed January 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank wildkingdom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SriNanakContinental, Manager at Hotel Sri Nanak Continental, responded to this review, 30 August 2016
Dear Guest, We thank you for staying with us. We also thank you for liking. Your valuable feedback is important to us as its help others to know about us. We also thanks that you have enjoyed our facilities and services.
Sir we are sorry that you get little oil food in the Restaurant, we try hard to give best food service, We have instruct our cook/chef to use less oil in food curries.
As each guest is important for us so we take all suggestion very seriously so we thank you.
We also request you to recommend us to your friends and relatives and be back again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pattaya, Thailand
1 review
5 of 5 bubbles Reviewed 28 December 2010

We were travelling in a group of friends . We have good rooms with free internet & breakfast . The hotel gave us good deal online . The rooms were loaded with all facilities . We had a very nice stay with the hotel . The staff really took good care of us . The hotel really worth the price .

  • Stayed December 2010, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank wang2011hue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SriNanakContinental, Manager at Hotel Sri Nanak Continental, responded to this review, 30 August 2016
Dear Guest, We thank you for staying with us. We also thank you for liking us so much. Your valuable feedback is important to us as its help others to know about us. We also thanks that you have enjoyed our facilities and services. We proud all guest like yours. We also request you to recommend us to your friends and relatives and be back again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 19 December 2010

We had stayed at Sri Nanak Hotel in 2009 and decided that when we go to Delhi next time, we will stay at the same hotel. The location of the hotel is excellent as it is not far from the shops, metro station, railway stations and eateries like MacDonalds and Pizza Hut not forgetting the service recieved from the managment and staff. The hotel is quite safe.

We were again in Delhi in Dec 10 and our first port of call was Sri Nanak and our booking was done by emails and the hotel driver was at the airport to collect us.

My wife and daughter are plannig to go to Delhi in Jan 11 and I have advised them to stay at Sri Nanak.

I would definately recommend Sri Nanak to any visitor going to Delhi.

  • Stayed December 2010, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank KMG40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SriNanakContinental, Manager at Hotel Sri Nanak Continental, responded to this review, 30 August 2016
Dear Guest, We thank you for staying with us. We also thank you for liking us so much. Your valuable feedback is important to us as its help others to know about us. We also thanks that you have enjoyed our facilities and services. We proud all guest like yours. We also request you to recommend us to your friends and relatives and be back again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
shijiazhuang, hebei, China
1 review
5 of 5 bubbles Reviewed 13 December 2010

Sri Nanak, as a 3-star hotel, should be good, from the reception manager, bellhop to the staff in restaurant, they are hospitable and considerate, very appreciated to their service and service

David from China

Stayed December 2010, travelled on business
Helpful?
Thank wangweiquan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SriNanakContinental, Manager at Hotel Sri Nanak Continental, responded to this review, 30 August 2016
Dear Guest, We thank you for staying with us. We also thank you for liking us so much. Your valuable feedback is important to us as its help others to know about us. We also thanks that you have enjoyed our facilities and services. We proud all guest like yours. We also request you to recommend us to your friends and relatives and be back again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Sri Nanak Continental

Property: Hotel Sri Nanak Continental
Address: 2222 Hardhyan Singh Road | Near Gurudwara Road - Gurudwara Temple, Next to Corporation Bank, New Delhi 110005, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #628 of 704 Hotels in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Sri Nanak Continental 3.5*
Number of rooms: 25
Official Description (provided by the hotel):
Hotel Sri Nanak Continental provides homely feelings, while you are away from your homes. Sri Nanak Continental is a Luxury Hotel in New Delhi, India, with all modern amenities to suit all budget and supported by a team of highly experienced professionals. Hotel with modern amenities like Electronic Locker, Tea-Coffee maker, Ac Room with attach Bath, 24 Hrs Room Service, Hospitality Kit, Free Internet through Wi-Fi, Restaurant, Mini-Bar, Luggage Storage facility, Mini-Fridge, LCD TV, Airport Pickup Facility on request and much more. Also deals in tour & travel to Rajasthan, Agra, Jaipur in ac luxury car/taxi/cab. ... more   less 
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Also Known As:
Sri Nanak Continental Hotel

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