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“Best service”
Review of The Pavilion

The Pavilion
Ranked #26 of 13,361 Restaurants in New Delhi
Certificate of Excellence
Price range: US$10 - US$20
Cuisines: Indian, Contemporary
More restaurant details
Restaurant details
Dining options: Breakfast, After-hours, Buffet, Delivery, Reservations
Neighbourhood: Chanakyapuri/Lutyens' Delhi
Reviewed 4 weeks ago via mobile

Excellent staff specially Srijan and Harish
Thanks for the best Hospitality
It’s the best hotel in Delhi

Date of visit: November 2018
1  Thank Global24837231424
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMITCMaurya, General Manager at The Pavilion, responded to this reviewResponded 4 weeks ago

Dear Guest,

thank you for your review.
We are elated to hear your appreciation about attentive service and it is a pleasure to read your commendations about the delightful experience that the Pavilion strives to deliver.

We look forward to the pleasure of welcoming you back soon.

Yours Sincerely,
Zubin Songadwala,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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14 - 18 of 500 reviews

Reviewed 5 weeks ago

This restaurant can be buffet or a lacarte. Even the buffet is changing every night with excellent dishes The buffet of desserts ( more than 20 !!) is unforgettable.

Date of visit: October 2018
1  Thank 407francom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMITCMaurya, General Manager at The Pavilion, responded to this reviewResponded 4 weeks ago

Dear Guest,

thank you for this review and pleased to know that you enjoyed your dining experience at The Pavilion.

We look forward to the pleasure of having you stay with us again in August.

Yours sincerely,
Zubin Songadwala
General Manager - ITC Maurya

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago

The food is kind of mediocre. It doesn't compare to the food from the Westin and the Ritz Carlton. It's generally okay if breakfast is included with your room, but I wouldn't go eat here on purpose. Seems like every single bill and every single receipt in this place you have to watch like a hawk as they will purposely use an unfair exchange rate if you don't DEMAND and make a HUGE CIRCLE AND X through the INR box to pay in rupees with your card. If you don't, they will convert to your currency at the rate a mafia loan shark would and expect your credit card bill to show how they ripped you off. Such a pain to have to get your bank statements and match them up with the credit card bills. You shouldn't have to audit this place for dishonesty at every step. And, if you bring it to their attention, they will treat you like you are stupid and talk down to you as if you're an idiot. Great customer service. We know how the exchange rate works in the world, the dishonesty and mediocre food gives this a 2 stars. You can eat here if it's free, but I wouldn't go out of my way to visit this place.

Date of visit: October 2018
    • Value
    • Service
    • Food
2  Thank lordboots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 6, 2018 via mobile

I have visited the restaurants at this hotel, many times; and it never ceases to amaze me how well they maintain their levels of service! It is always a delight to be here, and this time again, lunch with my friends was wonderful! You could have the entire group having different requests, and rest assured, your entire table would be well looked after. Thank you to Partap and his entire team!

Date of visit: November 2018
1  Thank BhavnaC8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMITCMaurya, General Manager at The Pavilion, responded to this reviewResponded 4 weeks ago

Dear Guest,

thank you for this review.
We are elated to hear that you had a memorable meal at The Pavilion and the entire team will be delighted to hear your warm feedback on the food and service.

It is a pleasure to read your commendations about the delightful experience that the Pavilion strives to deliver.

We look forward to the pleasure of welcoming you back soon.

Yours Sincerely,
Zubin Songadwala,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 6, 2018 via mobile

Highly recommend this restaurant for the good food and equally great service. We came for dinner with our extended family, and we more than delighted with the experience, all thanks to Partap and Sharad. Looking forward to visit again

Date of visit: October 2018
1  Thank Sanjay S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMITCMaurya, General Manager at The Pavilion, responded to this reviewResponded 4 weeks ago

Dear Guest,

It is wonderful to know that you had a memorable experience at The Pavilion and enjoyed our elaborate offering of the finest global cuisines and warm service. Your special compliments have been shared with team who is equally elated to hear the same.

Thank you for sharing your delightful feedback.

We look forward to the pleasure of welcoming you back soon.

Yours sincerely,
Zubin Songadwala
General Manager - ITC Maurya

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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