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The Oriental Residency
Ranked #63 of 489 Hotels in Mumbai
Certificate of Excellence
Reviewed 11 November 2016

We stayed here for 1 night and had booked 2 rooms. Rooms are decent. Staff is friendly. Breakfast was very good.

It took a while for them to do check-in formalities and their cafe is a bit on expensive side but overall all good experience.

  • Stayed: October 2016, travelled with family
    • Location
    • Cleanliness
    • Service
Thank prabhat s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parizad16g, General Manager at The Oriental Residency, responded to this reviewResponded 13 November 2016

Dear Sir,

At the onset we deeply thank you for patronising The Oriental Residency Hotel.

We are deeply indebted for such a humble words you have penned down for us. It was our honour to host you sir. It gives us immense happiness to hear of our services was good. We are highly elate we met your expectations as per our standards of hospitality.
Give us the privilege to host you again.

We look forward to the is beautiful association for many more years to come.

Thanking you in anticipation.

Best Regards,


Ms.Parizad Ghadiali
Operations Manager
M:+918879935316

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (393)
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87 - 93 of 393 reviews

Reviewed 2 November 2016

hotel is very good, we stayed here for the 2nd time. Staff were friendly at check in.food and service was good. Location is good. Clean rooms and bedsheets. Breakfast was good even though we did not have while we stayed.

  • Stayed: October 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Parresh D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parizad16g, General Manager at The Oriental Residency, responded to this reviewResponded 2 November 2016

Dear Mr.Parresh,

At the onset we deeply thank you for patronising The Oriental Residency Hotel.
We are deeply indebted for such a humble words you have penned down for us. It was our honour to host you sir. It gives us immense happiness to hear of our services was good. We are highly elate we met your expectations as per our standards of hospitality.
Give us the privilege to host you again.

We look forward to the is beautiful association for many more years to come.

Thanking you in anticipation.

Best Regards,

Ms.Parizad Ghadiali
Operations Manager
M:+918879935316

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 October 2016 via mobile

We arrived 3/4am in the morning from our long haul flight from UK, and the earliest we could check in was around 9.30. Amit who was working on reception was the most friendliest and very helpful person I have met since being in India. We sat in the lobby very tired and not only did he get us a mattress to lay on he gave us sheets to. I have never been to a hotel who will go out there way to help so much. After check in, amit and the whole staff at this hotel were so so friendly and again very helpful. Even the lovely security man out the front, who paid out tut tut as we didn't have change at the time (paid him back when we had change). The restaurant food is amazing to, we only stayed here two night, wish we had planned to stay longer. Thank you amit and everyone at this hotel to make us feel so welcome on our first stop in India x

Stayed: October 2016, travelled with friends
Thank Jennifer B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parizad16g, General Manager at The Oriental Residency, responded to this reviewResponded 13 November 2016

Dear Sir,

At the onset we deeply thank you for patronising The Oriental Residency Hotel.

We are deeply indebted for such a humble words you have penned down for us. It was our honour to host you sir. It gives us immense happiness to hear of our services was good. We are highly elate we met your expectations as per our standards of hospitality.

Give us the privilege to host you again.

We look forward to the is beautiful association for many more years to come.

Thanking you in anticipation.

Best Regards,

Ms.Parizad Ghadiali
Operations Manager
M:+918879935316

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2016 via mobile

We had organised a dinner get together of our colleagues with family on the terrace. The food is simply super.
We had Galauti Kababs, Fish Fry, Chicken Reshami Kabab, Mushroom Fritters for starters. We also had all variety of veg and non veg in the main course followed by malai kulfi. The food was a very pleasant surprise for me. It's not easy to get such authentic and tasty food.
Must visit even if only for food.

Stayed: October 2016, travelled with friends
Thank sahebji
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parizad16g, General Manager at The Oriental Residency, responded to this reviewResponded 3 October 2016

Dear Sir,

At the onset we deeply thank you for patronising The Oriental Residency Hotel.

We are deeply indebted for such a humble words you have penned down for us. It was our honour to host you sir. It gives us immense happiness to hear of our services was good. We are highly elate we met your expectations as per our standards of hospitality.
Give us the privilege to host you again.

We look forward to the is beautiful association for many more years to come.

Thanking you in anticipation.

Best Regards,


Ms.Parizad Ghadiali
Operations Manager
M:+918879935316

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 September 2016

Hotel is very good and worth for staying. Food is also good. The location is good.Staff is good. It is a good place for stay and food. Most of the important things is the location of the Hotel. It is at the center of the Mumbai which helps to travel .

  • Stayed: September 2016, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Deepak G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parizad16g, General Manager at The Oriental Residency, responded to this reviewResponded 2 October 2016

Dear Sir,

At the onset we deeply thank you for patronising The Oriental Residency Hotel.
We are deeply indebted for such a humble words you have penned down for us. It was our honour to host you sir. It gives us immense happiness to hear of our services was good. We are highly elate we met your expectations as per our standards of hospitality.
Give us the privilege to host you again.

We look forward to the is beautiful association for many more years to come.

Thanking you in anticipation.

Best Regards,

Ms.Parizad Ghadiali
Operations Manager
M:+918879935316

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 September 2016

Although it is a fairly decent place at a good location, it is running to seed and in urgent need of renovation. Whole hotel is rather cramped. The rooms are small and confining. Room and bath are poorly lit. Bathroom is rather mouldy and plumbing fixtures need replacing. OK for a night and quick exit. Not recommended for an extended stay. The staff is pleasant.

  • Stayed: September 2016, travelled solo
    • Value
    • Cleanliness
    • Service
1  Thank Ajoy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parizad16g, General Manager at The Oriental Residency, responded to this reviewResponded 27 September 2016

Dear Sir/Madam,

We thank you for choosing to stay at The Oriental Residency Hotel!!!

Your suggestions in this regard will be considered. We look forward to host you again and we will leave no stone upturned in earning back your goodwill.Give us the privilege to host you again.

We look forward to the is beautiful association for many more years to come.

Thanking you in anticipation.
Best Regards,
Ms.Parizad Ghadiali
Operations Manager
M:+918879935316

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2016

I stayed here for 2 nights along with family recently and found the hotel to be an excellent choice. The room was very neat and clean. They had provided iron box, kettle, TV, coffee maker, etc. There was also an electronic safe provided to keep the valuables safe. The staff were also courteous.

The buffer breakfast was sumptuous and lots of options were available.
We had lunch and dinner at the Shiv Sagar Veg restaurant very near to this hotel.
So pure vegetarians need not worry about food options while staying in this hotel.

  • Stayed: August 2016, travelled with family
    • Value
    • Cleanliness
    • Service
Thank bvijayk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parizad16g, Operations Manager at The Oriental Residency, responded to this reviewResponded 11 September 2016

Dear Sir,

We are deeply indebted for such a humble words you penned down for us. From your hefty schedule. It was our honour to host you. It gives us immense happiness to hear of our services were good. We are highly elate we met your expectations as per our standards of hospitality.

Give us the privilege to host you again.

We look forward to the beautiful association for many more years to come.

Thanking you in anticipation.

Best Regards,
Ms.Parizad Ghadiali
Operations Manager
M:+918879935316

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Oriental Residency

Address: P.D. Hinduja Marg, Next to Khar RTO | Khar, Mumbai 400052, India
Region: India > Maharashtra > Mumbai
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service
Hotel Style:
#36 Best Value Hotel in Mumbai
#46 Business Hotel in Mumbai
Price Range: $91 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Oriental Residency 3*
Number of rooms: 44
Official Description (provided by the hotel):
The Oriental Residency is in Bandra, a hip neighborhood in Mumbai. A 5-minute drive from Khar Train Station, the hotel’s front desk and restaurant are conveniently open 24 hours a day.Offering city views of Mumbai, rooms at The Oriental Residency have a flat-screen TV and a safe. A minibar and tea/coffee making amenities are also provided. The private bathrooms have shower facilities.Soul Restaurant and Bar offers seafood, Indian and international dishes, with vegetarian options. Room service is also available 24 hours a day.Travel services include car rental and ticket or tour bookings. Express laundry and ironing services are also available. The hotel provides free airport pickup and free on-site parking.The Oriental Residency is a 15-minute drive from Mumbai’s Santa Cruz Domestic Airport and a 25-minute drive from Chhatrapati Shivaji International Airport. The Bandra Kurla Complex is just one mile away.Hotel Rooms: 44 ... more   less 
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Also Known As:
The Oriental Residency Hotel Mumbai (Bombay)

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