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“Great Hotel! Great Restaurants! Great Service!” 4 of 5 bubbles
Review of Novotel Mumbai Juhu Beach

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Novotel Mumbai Juhu Beach
Ranked #75 of 439 Hotels in Mumbai (Bombay)
French Riviera - Cote d'Azur, France
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Great Hotel! Great Restaurants! Great Service!”
4 of 5 bubbles Reviewed 25 March 2012

Really great hotel for the price.The bathrooms were probably the best i've seen in a hotel in India and i loved the deisgn of the glass bathrooms as i could see the ocean view from my shower!

The restaurants are reasonably priced but food comes in very large portions so i'd recommend sharing dishes. Everything we had was very tastey and we tried every restaurant in the hotel and were never dissappointed.

The service was outstanding at the front desk, everyone was very helpful and made our stay a very smooth and enjoyable. We also took a 6 hour tour of the city with a hotel driver/guide who was very informative and also knew all the good places to go saree shopping. The only let down in service was the very slow service at the pool side.

Only big negitive point i have is that the spa environment didnt have a relaxing atmosphere. It was a cold room with a table in the centre, no music or candles and the therapist didnt really listen to my preferences for the massage so i had to keep telling her through the treatment. Unfortunatly the general feeling between all 3 of us that went was that it was an hour of our short stay in Mumbai completely wasted. We expected a lot more for the price we paid!

  • Stayed March 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank PetitePrincess90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelMumbai, Manager at Novotel Mumbai Juhu Beach, responded to this review, 3 April 2012
Dear Guest,

Namaste from Novotel Mumbai Juhu Beach!

Thank you for providing such an elaborate and detailed feedback.
We are delighted to know that you had a wonderful stay at our hotel. We have some of the finest restaurants in town that have gained popularity in a very short span of time.
The scenic view of the Arabian Sea from the restaurants is an add-on to the delicious meals cooked by our skilled chefs.
We apologise for the slow service by the poolside and for your experience at the Spa.
We have discussed this with the concerned departments and promise to take necessary action to improve on the same.
We look forward to welcome you again.

Warm regards,
Monica Edara
Marketing & Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,811 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (443)
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English first
Delhi, India
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 14 March 2012

I stayed at the Novotel for 3 nights in November, 2011. The rooms and the quiet neighborhood are the winners for this hotel. located very close to the airport and the suburb of bandra the hotel is not in a noisy area. The seaside pool views are spectacular. The rooms though small are very well done. The bathrooms and the shower is excellent considering it's a new property. what also stands out is the service quality and the breakfast spread. All this comes at a very affordable price point making it an excellent business hotel.

  • Stayed November 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Fluorescence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelMumbai, Manager at Novotel Mumbai Juhu Beach, responded to this review, 19 March 2012
Dear Guest,

Namaste from Novotel Mumbai Juhu Beach!

Thank you for spending your precious time is providing such a valuable feedback.
NMJB involves an array of choices- The Square, our all day dining multi-cuisine restaurant that serves pan-Indian cuisine with extensive breakfast, lunch and dinner buffets.
Each of the 5 F&B outlets have a direct sea-view which makes every dining experience a memorable one.
We look forward to welcome you again at Novotel Mumbai Juhu Beach.
Warm regards,
Monica Edara
Marketing & Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Mumbai Juhu Beach

Property: Novotel Mumbai Juhu Beach
Address: Balraj Sahani Marg | Juhu Beach, Mumbai (Bombay) 400049, India
Region: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotel in Mumbai (Bombay)
#41 Spa Hotel in Mumbai (Bombay)
#50 Luxury Hotel in Mumbai (Bombay)
#68 Business Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Novotel Mumbai Juhu Beach 5*
Number of rooms: 203
Official Description (provided by the hotel):
Through a consistent top quality offer, Novotel contributes to the well-being of business and leisure travelers alike: spacious rooms with flexible features adapted to both work and relaxation, a balanced choice of food and beverages available around the clock, meeting rooms, friendly, attentive staff, children's play areas, fitness centers and places to relax. With a gorgeous view of the Arabian Sea and located in the cultural capital of Mumbai, next to the business hub, the hotel's location is idyllic! ... more   less 
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Also Known As:
Novotel Mumbai Juhu Beach Hotel Mumbai (Bombay)

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