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“Very accommodating” 4 of 5 bubbles
Review of Meluha The Fern - An Ecotel Hotel, Mumbai

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Meluha The Fern - An Ecotel Hotel, Mumbai
Ranked #15 of 432 Hotels in Mumbai (Bombay)
Certificate of Excellence
New York
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Very accommodating”
4 of 5 bubbles Reviewed 9 January 2012

Recommended by an Indian client who sends all his professional visitors there, this hotel might not be the best location for a tourist, but it's good for business travelers. It's distant from many tourist areas, but we had a car and driver for the day so it was no big deal. We actually got a kick out of the crazy traffic, but from the central downtown tourist areas it can be 45min or more in rush hour. Breakfast is included, and good. Staff very accommodating. Airport transfers are complementary, and came off without a hitch. If you can afford it, this is a good spot.

  • Stayed December 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank TimPlus3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fernhotels, Management at Meluha The Fern - An Ecotel Hotel, Mumbai, responded to this review, 1 February 2012
Thank you for your valuable Feedback, it is an excellent source of motivation to the team and we will be sure to share the same. Were glad you enjoyed your stay at the hotel and the hospitality of our staff. We Look forward to making your future stays with us as memorable. Thank you for choosing a Fern Hotel.
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574 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (122)
Date | Rating
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English first
New Delhi, India
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 5 January 2012

As a frequent visitor in Mumbai on business, I have stayed at several 5 star hotels and all have been an excellent experience. My stay at Meluha in early November, topped them all. This place is grand!! Starting with the on time airport pick up all the way to the check in process that took just a few minutes. The front desk staff was friendly, well trained and efficient. The room that I was given was spotless, modern and roomy. The complementary fruit basket was a nice surpise.

The gym was very well equipped with an attentive staff. The rooftop pool was unexpectedly small but very clean. I was under the impression that internet service was complementary as it is in most other 5 star hotels. When I called the front desk about this matter and explained to them that I needed the internet for business (my reason for being there), they appologized and provided the service at discounted rate.

The all day dining restaurant is open till late. It has a nice ambiance and a friendly staff that is ready to serve you, however the food could be better. The buffet need more variety for the price that you pay. It would be nice if an Indian hotel had more authentic food rather than continental food. With that being said, the food was presented well and the restaurant was clean.

The hotel is located within walking distance to several shops and restaurants where you will find better place to eat at reasonable prices. The hotel is centrally located to many business offices that are within walking distance.

My three day stay was very comfortable and I would definately return on my next trip. Hopefully the restaurant will expand it's menu and the hotel will not charge for internet service since most of the clientel looks to be business folks. Overall, this is a nice place to stay.

Room Tip: Ask for a room away from the main road.
See more room tips
  • Stayed November 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Charanjeet M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fernhotels, Management at Meluha The Fern - An Ecotel Hotel, Mumbai, responded to this review, 1 February 2012
Thank you for your valuable Feedback, it is an excellent source of motivation to the team and we will be sure to share the same. Were glad you enjoyed your stay at the hotel and the hospitality of our staff. Your concern with regards to the buffet spread and the Internet rates have been noted and we are addressing both. We Look forward to making your future stays with us as memorable. Thank you for choosing a Fern Hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lichfield, United Kingdom
Level Contributor
69 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 3 January 2012

This was our first time in Mumbai and we picked the Meluha Fern only from what we had read on Trip Advisor.
I wish all hotels were this good, it was spotlessly clean, it has the smiliest staff I have ever met with a great standard of english. The breakfast buffet was one of the best I have ever had. The rooms were clean, comfortable and quiet what more can you ask for The day before we were due to fly I thought I might e mail the Hotel and see if they could organise a taxi to collect us from the airport only because we had no idea where the hotel was in relation to the airport and didn`t want the hassle with indian taxi drivers, they sent two cars one for us and one for our luggage, and took us back to the airport when we checked out totaly free. I could not recommend this place highly enough.
However, it is a bit far out which for us was not a problem because the taxi rides into the Mumbai centre were great fun, the rickshaw (tuk tuks) rides were even more so, and to get back to such a nice area afer the manic centre was a nice change.
The bit that annoyed me the most was the pricing, they will give a price in rupees but when the bill comes they have added VAT, two education taxes, a luxury tax and even though your breakfast is included you do have to pay a tax on it why can we not have the all inclusive price makes it somuch easier to budget but this isn`t just the hotel its everywhere.

  • Stayed December 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank grahammckenna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fernhotels, Management at Meluha The Fern - An Ecotel Hotel, Mumbai, responded to this review, 1 February 2012
Thank you for your valuable Feedback. Were glad you enjoyed the facilities of hotel and the service of our Staff, your feedback has been shared with the entire team and plays a huge role in their motivation levels. We look forward to making your future stays with us as memorable. Thank you for choosing a Fern Hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baroda
Level Contributor
82 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 31 December 2011

This is new hotel in Hiranandani business park area. If you are business traveler, having office or customers in / around Powai - Hiranandani business park area, then you may consider this as one of the top choice among other available around the powai lake.

For the given corporate / individual package, they provide airport pickup & drop. Rooms are great, fully furnished with big LCD TV & cozy comfortable beds. Bath rooms are equipped with all amenities of good quality.

Breakfast is very good and elaborated having perfect balance of Indian & Continental cuisine.

You need to buy internet package (not free).

I saw couple of restaurants, haven't had chance to try out as moved out next morning.

I would recommend to stay at this hotel , they are not affiliated to any airline or club yet (so will have to give a pass if you counting on miles)

  • Stayed December 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Naimish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fernhotels, Management at Meluha The Fern - An Ecotel Hotel, Mumbai, responded to this review, 10 January 2012
Thank you for your valuable Feedback. Were glad you enjoyed the facilities of hotel. Based on the numerous request we have received at our hotels we are in the process of launching a loyalty program which should be done by the end of March. We Look forward to making your future stays with us as memorable. Thank you for choosing a Fern Hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
NY, NY
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed 15 December 2011

I stayed at the Meluha before while it was under construction, but I felt it was not fair to rate it at that time. I recently stayed there from December 9th through the 15th, 2011.

Now that the hotel is fully together and the staff fully trained, it was a truly pleasurable experience. During my recent stay, I had the two bed version room that they offer, it was quite spacious, ample bathroom, clean, comfy beds, chocolates at turn down the sheets time, and all the little flourishes one expects from a five star hotel (e.g. complimentary tea or coffee and cookies at check in, complimentary box of chocolates and bowl of fruit/nut mix on the night before check out).

The Good:
- Nice neighborhood, very clean, nice selection of restaurants, next door to a supermarket.
- 99% of staff have a great conversational English level.
- Large flat screen TV, with on-screen channel guide, and a huge variety of channels.
- Great Tea.
- Bedtime chocolates were tasty and wrapped in a drawstring felt pouch each evening.
- High thread-count sheets, always clean, on a nice comfy bed- not Asian hard and not mushy soft.
- Nice towels and assorted toiletries in the bathroom.
- Really hot water if you need it, powerful water pressure, and eco-flush toilets that were powerful.
-Nice mood lighting in the toom.
- Speedy, hassle free internet that included free Wi-Fi connectivity if you paid for in-room internet.
- Nice assortment of restaurants within a two block radius walking distance.

The Cons:
- That one has to pay for in-room internet in this day & age. They should really roll that into your room price.
- The lighting in the bathroom cast a lot of shadows, which proved challenging when shaving. If I was a female and had to put make-up on, I would probably be fit to be tied.
- The set up for the bathroom stall leaked a lot of water onto the tile floor (room #216). The design could have been better with a more robust seal system and additional pane of glass in the exposed corner of the shower stall. You end up needing to use a bath towel as an additional rug to prevent from slipping.
- Brown water once for 5 seconds on a Saturday morning with no prioir warning calls from the staff about any water problems. The water smelled like septic tank. Be warned to turn on the shower when you are mot standing under it, just in case that ever happens again.
- No HDMI signal to the flat screen TV. Why have a flat screen TV if you ware not going to feed it hi-def signal? Most Indian hotels skimp on this little detail.

Overall, a great place to stay and I will return.

  • Stayed December 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank SantaFromNorth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fernhotels, Management at Meluha The Fern - An Ecotel Hotel, Mumbai, responded to this review, 10 January 2012
Thank you for your detailed Feedback. Were glad to have you back at the hotel and thank you for the appreciation of the service and the facilities. With regards to the brown water the issue has been rectified and we are very sorry for the inconvenience. We are looking in to the WIFI and the HDMI suggestions and will surely keep you updated on the same. We Look forward to making your future stays with us as memorable. Thank you for choosing a Fern Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
58 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 9 December 2011

I'm all for eco-hotels but at the end of the day I prefer a monsoon type shower, you don't get it here but it's still pretty good. The rooms are very comfortable and the staff attentive. This area of Mumbai is not too frenetic but the hotel is very cool and calm after the heat and dust of Mumbai. I'll definitely be staying here next time I visit Mumbai. One problem I had was noisy neighbor (guest), difficult for the hotel to do anything about that though.

  • Stayed December 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank britabroada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fernhotels, Management at Meluha The Fern - An Ecotel Hotel, Mumbai, responded to this review, 10 January 2012
Thank you for your valuable Feedback. Were glad to know that this has become your first choice as a hotel in Mumbai, we forward to making your future stays with us as memorable. Thank you for choosing a Fern Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 29 November 2011

Meluha - The Fern is the only five star Ecotel in central Mumbai and that too in the business district of Hiranadani Gardens, Powai. A truly rich experience of a 5 star hotel. The Ecotel status of this hotel can be experienced right from it's entrance to the hotel rooms and the wash rooms as well. Plastic products and other non-biodegradable products are strictly avoided in this hotel. This hotel has some 120 plus rooms.

Best thing about this hotel is it's location. It is situated in Hiranandani gardens, Powai which houses corporate offices of many multinational companies. So for a business visitor who has work in this area or any place in Central Mumbai, this is an ideal hotel. The second best about this is the distance from the domestic and international airport. Unlike south Mumbai, the hotel is only 15-20 minutes away from both the airports.

Why only business? This hotel is ideal for functions like marriages too!

A warm and caring staff is an added advantage. The hotel houses two restaurants, Tiara and Magnolia. Multi-cuisine and bar-grill restaurants respectively.

This hotel has easy access to theaters and shopping also.

In all this is a best business hotel and a true value for money. I would strongly recommend this hotel for a business as well as leisure traveler.

Room Tip: Rooms on the Hiranandani Gardens side have a better view.
See more room tips
  • Stayed October 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank amolyin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fernhotels, Management at Meluha The Fern - An Ecotel Hotel, Mumbai, responded to this review, 7 December 2011
Thank you for your valuable Feedback. Were glad you enjoyed the facilities of hotel and the response of the staff. We Look forward to making your future stays with us as memorable. Thank you for choosing a Fern Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Meluha The Fern - An Ecotel Hotel, Mumbai

Property: Meluha The Fern - An Ecotel Hotel, Mumbai
Address: Central Avenue Hiranandani Gardens | Powai, Mumbai (Bombay) 400076, India
Region: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Business Hotel in Mumbai (Bombay)
#15 Luxury Hotel in Mumbai (Bombay)
#37 Family Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Meluha The Fern - An Ecotel Hotel, Mumbai 4.5*
Number of rooms: 141
Official Description (provided by the hotel):
Meluha The Fern is one of finest upscale hotels in Mumbai. Boasting of being the first five-star hotel in Hirandani Powai, Meluha is bench marking new standards in Hospitality. All the 141 rooms and suites feature most contemporary luxuries and ensure that guests get customized services. Look forward to a pampering experience here at Meluha The Fern. Well connected to most places in Mumbai, Meluha The Fern is within convenient reach from the International Airport and most other important areas in the city. A luxury hub, the hotel is ideal to be your base when you are in Mumbai. ... more   less 
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Also Known As:
Meluha The Fern Hotel Mumbai (Bombay)

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