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Reviews (2,538)
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769 - 774 of 2,538 reviews
Reviewed March 15, 2016

This is a truly wonderful hotel, the people could not be friendlier. There is nothing they wont do for you to make you feel welcome. The rooms are so spacious and clean The food in the restaurants is fantastic and the breakfasts are to die for - everything you could possibly want . Cant wait to return

  • Stayed: March 2016, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Sue H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RexNijhof, General Manager at Renaissance Mumbai Convention Centre Hotel, responded to this reviewResponded March 15, 2016

Dear Guest,

Greetings of the day!

Thank you sharing your experience with regard to your recent stay at Renaissance Mumbai Convention Centre Hotel

We are delighted to hear that you had a great stay with us and appreciated the hospitality displayed by our associates.

We have shared your kind words of appreciation with the team which will encourage them to continue to deliver such exceptional customer service.

Thank you once again.

Looking forward to welcoming you back.

Best regards

Rex A.G. Nijhof
General Manager
rex.nijhof@marriott.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 14, 2016

The Renaissance Hotel is a pleasant hotel for business and pleasure alike. The hotel is spacious and clean, and the atmosphere and staff is very friendly. Facilities such as pool, fitness center and spa are conveniently located and kept very well. Furthermore, the hotel has several excellent restaurants. Overall a highly recommended hotel.

Stayed: February 2016, travelled on business
Review collected in partnership with this hotel
Thank Mogelberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RexNijhof, General Manager at Renaissance Mumbai Convention Centre Hotel, responded to this reviewResponded March 15, 2016

Dear Guest,

Greetings from Renaissance Mumbai Convention Centre Hotel

Thank you for taking the time and sharing your valuable insights.

As a valued guest your feedback is important to us and it will definitely help us to improve quality of our product and services.

Thank you once again.

Looking forward to welcoming you back.

Best regards

Rex A.G. Nijhof
General Manager
rex.nijhof@marriott.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 14, 2016

Used the hotel last week and felt the overall experience was very nice. Warm reception, good knowledgeable and courteous staff, good ambience. For some strange reason they had me as a silver guest tough I have been Gold for some time....not sure why. But got a good water facing room in the tower wing where the rooms are fresh large and well appointed. They did call an hour later to confirm that i was Gold status indeed. Food at the indian restaurant was very good. The breakfast in the lounge was limited though and the next time i will use the restaurant. Otherwise overall no complaints and what you would expect of a premium hotel from a premium chain.

Room Tip: choose a water (lake) view
  • Stayed: March 2016, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank R M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RexNijhof, General Manager at Renaissance Mumbai Convention Centre Hotel, responded to this reviewResponded March 15, 2016

Dear Guest,

Greetings of the day!

Thank you for sharing your feedback with regard to your recent stay at Renaissance Mumbai Convention Centre Hotel

We noticed your comment with regard to membership and have briefed the team to be more careful.

We are glad too to know that you had a great stay with us and enjoyed the hospitality displayed by our associates.

Thank you once again. We look forward to welcoming you back.

Best regards

Rex A.G. Nijhof
General Manager
rex.nijhof@marriott.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 14, 2016

Located on the powai lake, the hotel offers beautiful lake view rooms. Its interiors are 5 star like. the staff is helpful and soft spoken. breakfast and intalian restaurants are the best. good for business as well as family stay. Also advantage is that Hiranandani is a nearby spot which is a good hangout point. Swimming pool is huge where you can relax for hours.

Stayed: June 2015
Thank Rushabh G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RexNijhof, General Manager at Renaissance Mumbai Convention Centre Hotel, responded to this reviewResponded March 15, 2016

Dear Guest,

Greetings from Renaissance Mumbai Convention Centre Hotel

Thank you for sharing your feedback. We are glad to know that you enjoyed your stay with us.

We have shared your sentiments with the team for their conscious efforts which will definitely encourage them to deliver such exceptional hospitality.

Thank you once again. Please come and visit us again.

Best regards

Rex A.G. Nijhof
General Manager
rex.nijhof@marriott.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 14, 2016

My room was very OLD and it took me quite a bit of convincing every time I needed something. The people in the café were extremely discourteous and took a lot of pushing even to get a decent place to sit and eat my breakfast. I could see that was not the case when the same crew were interacting with other guests, particularly with fairer skin.

I dint have a choice but to stay here since it is a company approved hotel, but next time I will specifically request for a competitor.

Stayed: February 2016, travelled on business
Review collected in partnership with this hotel
Thank SharatDaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RexNijhof, General Manager at Renaissance Mumbai Convention Centre Hotel, responded to this reviewResponded March 16, 2016

Dear Guest,

Greetings from Renaissance Mumbai Convention Centre Hotel

Thank you for taking the time and sharing your feedback.

As a valued guest your feedback is important to us and it will definitely help us to improve quality of our product and services.

Our endeavor is to provide exceptional hospitality to all our guests equally. But I thank you for bringing this to our attention. We assure that your feedback will be taken up with the team internally and they will be sensitized not to repeat such incidents in future.

We request you to kindly extend another opportunity to serve you again.

Looking forward to your continued patronage.

Best regards

Rex A.G. Nijhof
General Manager
rex.nijhof@marriott.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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