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Reviewed August 17, 2018

While maintaining the old World charm the rooms have been renovated to a high standard. We were in a spacious room with a small balcony overlooking the Gateway of India. Th swimming pool area is nice and buzzing. The staff overall were impeccable. Enjoyed the food at the Souk and the snacks by the poolside.The Jiva Spa is very luxurious and the massage was good.

  • Stayed: August 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Mudhit G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMTheTajMahalPalace, General Manager at The Taj Mahal Palace, Mumbai, responded to this reviewResponded August 23, 2018


Dear Guest,

Greetings from The Taj Mahal Palace, Mumbai.

We would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor on your experience at The Taj. It is our sincere endeavour to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us.

Thank you for noticing the small touches that we had created and we really appreciate your comments regarding our associates who show sincere care in providing a memorable experience for our guests. We are very happy and delighted that we were able to create the pleasant experience and make a difference to you in this busy metro city.

Your appreciation has been shared with my team and we are motivated to strive for excellence.

We greatly value your patronage and look forward to welcoming you back to The Taj soon.

With best regards,

Taljinder Singh
Area Director - Mumbai Hotels &
General Manager -The Taj Mahal Palace

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 16, 2018

Courteous staff and nice atmosphere. The only particular thing was that we couldnt keep the window open and the view was also not that good. After paying 23,000 for one night stay, the view should have been phenomenal.

  • Stayed: August 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Taj Hotels & Resorts
Thank khanrizwan9091
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMTheTajMahalPalace, General Manager at The Taj Mahal Palace, Mumbai, responded to this reviewResponded August 23, 2018


Dear Guest,

Greetings from The Taj Mahal Palace, Mumbai.

We would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor on your experience at The Taj. It is our sincere endeavour to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us.

Your appreciation has been shared with my team and we are motivated to strive for excellence.

We greatly value your patronage and look forward to welcoming you back to The Taj soon.

With best regards,

Taljinder Singh
Area Director - Mumbai Hotels &
General Manager -The Taj Mahal Palace

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 15, 2018 via mobile

The moment we enter to hotel that was itself an experience,the way team welcomes you the way we were greeted its was with full of wormth.the time.the time we enter to golden Dragon it was an great service with great team especially Jason and Sunil,I would say I had never had this great experience ever with any hotels.

Stayed: August 2018, travelled with friends
Thank RashmitaS7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMTheTajMahalPalace, General Manager at The Taj Mahal Palace, Mumbai, responded to this reviewResponded August 23, 2018


Dear Guest,

Greetings from The Taj Mahal Palace, Mumbai.

We would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor on your experience at The Taj. It is our sincere endeavour to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us.

Thank you for noticing the small touches that we had created and we really appreciate your comments regarding our associates who show sincere care in providing a memorable experience for our guests. We are very happy and delighted that we were able to create the pleasant experience and make a difference to you in this busy metro city.

Your appreciation has been shared with my team and we are motivated to strive for excellence.

We greatly value your patronage and look forward to welcoming you back to The Taj soon.

With best regards,

Taljinder Singh
Area Director - Mumbai Hotels &
General Manager -The Taj Mahal Palace

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 15, 2018

We soend a vouple of luxurious nights after a month of guesthouses. The hotel is beautiful, room is very well equipped. Don't miss the breakfast which was full of taste. Most of all, service was beyond words even towards a family of hobos like us ..

  • Stayed: August 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Taj Hotels & Resorts
Thank mom020172
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMTheTajMahalPalace, General Manager at The Taj Mahal Palace, Mumbai, responded to this reviewResponded August 17, 2018

Dear Guest,

Greetings from The Taj Mahal Palace, Mumbai.

We would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor on your experience at The Taj.

It is our sincere endeavour to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us.

Thank you for noticing the small touches that we had created and we really appreciate your comments regarding our associates who show sincere care in providing a memorable experience for our guests.

We are very happy and delighted that we were able to create the pleasant experience and make a difference to you in this busy metro city. Your appreciation has been shared with my team and we are motivated to strive for excellence. We have also noted your suggestion and thank you for your valuable feedback.

We greatly value your patronage and look forward to welcoming you back to The Taj soon.

With best regards,

Taljinder Singh
Area Director - Mumbai Hotels &
General Manager -The Taj Mahal Palace

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 15, 2018 via mobile

This historical hotel of Mumbaï have the best high-tea of the city.. and probably ever!

Their suggestion will make you travel: from indian delicatessen to traditionnal european sandwichs.

Of course, the choice and the quality of the teas are just memorable!

Stayed: August 2018, travelled as a couple
Thank Adel N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMTheTajMahalPalace, General Manager at The Taj Mahal Palace, Mumbai, responded to this reviewResponded August 17, 2018

Dear Guest,

Greetings from The Taj Mahal Palace, Mumbai.

We would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor on your experience at The Taj.

It is our sincere endeavour to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us.

We are very happy and delighted that we were able to create the pleasant experience and make a difference to you in this busy metro city.

We greatly value your patronage and look forward to welcoming you back to The Taj soon.

With best regards,

Taljinder Singh
Area Director - Mumbai Hotels &
General Manager -The Taj Mahal Palace

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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