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“Excellent location right beside domestic Airport”
5 of 5 bubbles Review of The Orchid Mumbai

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The Orchid Mumbai
Ranked #58 of 444 Hotels in Mumbai (Bombay)
Buenos Aires
Level Contributor
193 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Excellent location right beside domestic Airport”
5 of 5 bubbles Reviewed 3 March 2012

Convenient location to catch the very early morning domestic flights and barely 20 minutes (at midnight) from the International airport, from which flights depart to Europe at 2 - 3 AM.
Excellent buffet breakfast and meals on the 2nd floor.
My room on the 8th floor was perfect.
On ground floor a small shopping center and a South India Cuisine Restaurant.
My airport pickup and return was taken care of by the hotel: quick, efficient, comfy.
I had stayed here already, in 2006, and it is great place. Environmentally friendly too!

Room Tip: Non smoking executive suite is fine! Mine was next to elevators and I heard nothing. though the pia...
See more room tips
  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AUSTIN W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gupta_Rajesh, General Manager at The Orchid Mumbai, responded to this review, 22 June 2014
Dear Guest

Thank you for investing your valuable time to exemplify the experience with The Orchid, Mumbai. We express our gratefulness towards the same.

We are humbled by your positive feedback, thanking you for the same as it will motivate our management. We’re glad to serve you with an excellent service and wide range of food assuring you that we avail you with the same league of services. Guest satisfaction is our ultimate priority and we constantly try to maintain it.

It is our utmost honor to comfort you with the league of hospitality services and making your stay pleasurable.

Our team would like to personally speak to you and hence would request you to share your contact details.

We look forward to having you back soon and please feel free to contact us on fnb@orchidhotel.com before your next visit so that we can take care of any special requirements that you may have.

Warm Regards,
The Orchid Mumbai – “Friendly. Eco-Friendly”
Asia’s First Certified Ecotel Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,623 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (392)
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Longyearbyen, Norway
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 28 February 2012

I don't care if a hotel is expensive but I at least expect not to get ripped off for every single little thing if I spend 200 dollars for one night in an India hotel. I went up to the restaurant upstairs to order a beer to take back to my room. I was charged 500 for the beer which is all well and good, and then when I looked at the receipt I saw I was charged an insane amount for some kind of alcohol tax as well as a "service charge" Since when do you have to pay a service fee for a take away beer? I let my friend drink a miniature Glenfiddich from the mini bar and upon check out, after all the takes and fees, I was charged nearly 2000 Rupees for this tiny little bottle!!! I'd have to say that was my biggest mistake of 2012. Then to my utter misery my friend had innocently eaten a bag of nuts also from the minibar. I was so angry I didn't even look at the price on the total bill. I only just signed because otherwise I would have exploded on those people.-Room and shower were nice; however I can find "nice" in many places in Mumbai for half the price...by the way, Orhid Mumbai was not my own choice. I had originally booked for Lesutra, but Agoda.com did not send them my confirmation so they were full when we arrived and could not honor my confirmation. They recommended orchid and we were so tired from traveling all day that we took what they offered. Won't be making the same mistake again.

Room Tip: Just find somewhere else to stay
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  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Amber N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gupta_Rajesh, General Manager at The Orchid Mumbai, responded to this review, 18 July 2014
Dear Ms. Amber,

Considering the fact that we were lucky to have you stay with us ( as you were previously booked for Le Sutra ) its indeed a shame that we could not do justice to the opportunity that had presented itself.

Kindly accept my unconditional apology for what transpired during your stay. i would request you not consider this as a fair reflection of the usually high standards that we maintain at The Orchid, Mumbai. Kindly give us just one chance to prove that we much better than what you have concluded based on your experience.

Looking forward to meet you and personally ensure that you have a fantastic experience on your next visit....

Best Regards.

Rajesh Gupta.
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Pune, India
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
5 of 5 bubbles Reviewed 27 February 2012

While on business trip to catch an early morning flight it is essential to stay close to Airport at a reasonable cost for people who are out of Mumbai; which this hotel satisfies.
There is a coach from the hotel to the airport and you do not need to book a taxi for this which runs every 15 minutes.
Food is healthy and tasty with quick services in room or in the restaurant.
Note the checkout time and you may room charges if you can adjust to the flight time.
Rooms at higher level are quieter, but the air traffic noise is always a bother.
The services are innovative and pleasing.

Room Tip: Any room other than first floor for reduced noise.
See more room tips
  • Stayed March 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank PADMA629
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gupta_Rajesh, General Manager at The Orchid Mumbai, responded to this review, 22 June 2014
Dear guest

Thank you for investing your valuable time to exemplify the experience with The Orchid, Mumbai. We express our gratefulness towards the same.

We are humbled by your positive feedback, thanking you for the same as it will motivate our management. We’re glad to serve you with an excellent service and wide range of food assuring you that we avail you with the same league of services. Guest satisfaction is our ultimate priority and we constantly try to maintain it.

It is our utmost honor to comfort you with the league of hospitality services and making your stay pleasurable.

Our team would like to personally speak to you and hence would request you to share your contact details.

We look forward to having you back soon and please feel free to contact us on fnb@orchidhotel.com before your next visit so that we can take care of any special requirements that you may have.

Warm Regards,
The Orchid Mumbai – “Friendly. Eco-Friendly”
Asia’s First Certified Ecotel Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 25 February 2012

Very well located for business travel as its just 5 min away from airport. But it still works at stone age speed.The checkin and out took lots of time .. and even food if you are ordering please take 30 mins waiting time as we ordered the simplest possible sandwich and at last i had to pack it to go.
Service staff is good but .

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ice1212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gupta_Rajesh, General Manager at The Orchid Mumbai, responded to this review, 22 June 2014
Dear Guest

Thank you for investing your valuable time to exemplify the experience with The Orchid, Mumbai. We express our gratefulness towards the same.

We apologize for the inconvenience caused. Your feedback is been given to the concerned department and we assure you the furtherance in situation.

Thank you for appreciating our service staff as this would motivate them to perform better.
Your input is imperative and hence it won’t be overlooked.

Our team would like to personally speak to you and hence would request you to share your contact details.

We look forward to having you back soon and please feel free to contact us on fnb@orchidhotel.com before your next visit so that we can take care of any special requirements that you may have.

Warm Regards,
The Orchid Mumbai – “Friendly. Eco-Friendly”
Asia’s First Certified Ecotel Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Copenhagen, Denmark
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 18 February 2012

Orchid is located at walking distance from Mumbai Airport., this a great advantage for travllers(though they give you a free pickup and drop)..Being an Ecotel is one way to keep the environment green and safe.. They have taken few steps to make it eco-friendly: options of washing linen, lights, saving water etc. But i think a lot more should be done by the customers in their daily lives too...
Their 24 hrs coffee shop is good and buffet is well spread..
Their roof top swimming pool and Grill Restaurant - is just awesome!

Room Tip: Take rooms with view of the Airport Runway
See more room tips
  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PaulMckweney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gupta_Rajesh, General Manager at The Orchid Mumbai, responded to this review, 22 June 2014
Dear Guest

Thank you for investing your valuable time to exemplify the experience with The Orchid, Mumbai. We express our gratefulness towards the same.

We are humbled with your response on our green values. In terms of green ethics we are certified ecotel hotel that believe in conserving and preserving the eco friendly practices.
The 5 globes we follow are Solid Waste Management, Energy Efficiency, Water Conservation and Preservation, Environment Commitment, Employee Environment Education and Community Involvement which sets us apart.

We’re glad to serve you with an excellent service and wide range of food assuring you that we avail you with the same league of services. Guest satisfaction is our ultimate priority and we constantly try to maintain it.

It is our utmost honor to comfort you with the league of hospitality services and making your stay pleasurable.

Our team would like to personally speak to you and hence would request you to share your contact details.

We look forward to having you back soon and please feel free to contact us on fnb@orchidhotel.com before your next visit so that we can take care of any special requirements that you may have.

Warm Regards,
The Orchid Mumbai – “Friendly. Eco-Friendly”
Asia’s First Certified Ecotel Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Westhill, United Kingdom
Level Contributor
64 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 30 January 2012

Pick up from Hotel was arranged.
Had choice between non-smoking or smoking room. Decoration out of date for Indian standards? certainly for me.
Prices for drinks in bars are expensive even for me. Gave it a call after 1 drink.
Breakfast buffet was OK; no fresh fruit juices to pick only water melon!
Check in/out went smoothly considering the burocracy getting into the country.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cloggie1954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gupta_Rajesh, General Manager at The Orchid Mumbai, responded to this review, 22 June 2014
Dear Guest

Thank you for investing your valuable time to exemplify the experience with The Orchid, Mumbai. We express our gratefulness towards the same.

We apologize for the inconvenience caused during your stay. It has been shared with the management. We assure you with the furtherance in the situation.

Your input is imperative and hence it won’t be overlooked.

Our team would like to personally speak to you and hence would request you to share your contact details.

We look forward to having you back soon and please feel free to contact us on fnb@orchidhotel.com before your next visit so that we can take care of any special requirements that you may have.

Warm Regards,
The Orchid Mumbai – “Friendly. Eco-Friendly”
Asia’s First Certified Ecotel Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bhopal, India
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 30 January 2012

I have stayed in this hotel on many occasion like company training or on company tour and i found the hotel service on all department and excellent experience to share with all of you. I will recommend this hotel to all my friend and foes as well. The approach to Domestic airport is easy and fast so you don't miss your flight.

  • Stayed September 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sukanto_68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gupta_Rajesh, General Manager at The Orchid Mumbai, responded to this review, 22 June 2014
Dear Guest

We are humbled by your positive feedback, thanking you for the same as it will motivate our management. We’re glad to serve you with an excellent service assuring that we avail you with the same league of services. Guest satisfaction is our ultimate priority and we constantly try to maintain it.

It is our utmost honor to comfort you with the league of hospitality services and making your stay pleasurable.

Our team would like to personally speak to you and hence would request you to share your contact details.

We look forward to having you back soon and please feel free to contact us on fnb@orchidhotel.com before your next visit so that we can take care of any special requirements that you may have.

Warm Regards,
The Orchid Mumbai – “Friendly. Eco-Friendly”
Asia’s First Certified Ecotel Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Orchid Mumbai

Property: The Orchid Mumbai
Address: 70 C Nehru Road, Vile Parle East | Vile Parle East, Mumbai (Bombay) 400099, India
Region: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#35 Spa Hotel in Mumbai (Bombay)
#43 Luxury Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — The Orchid Mumbai 4.5*
Number of rooms: 372
Official Description (provided by the hotel):
The Orchid - An Ecotel Hotel in Mumbai is Asia's first certified eco-friendly five-star hotel. This 372- room hotel is strategically located adjacent to the domestic airport making it a convenient place for the business traveler to stay.The Orchid Hotel Mumbai presently offers the most unique luxury experience in the city that encompasses well appointed environment friendly rooms and suites which are stylishly designed, each boasting of lavishly adorned décor, luxurious ambience and modern services. All the guest rooms are fully air conditioned and replete with contemporary elements, Wi-Fi internet access, attached bath, telephone and television. The hotel also features a variety of lifestyle activities like an exclusive club floor with a private lounge, The Club Privé room, relaxing outdoor Pool, well-appointed business center, conference rooms and state-of-the art banquets. It has five specialty restaurants and outlets namely South of Vindhyas (represents a unique culinary concepts from South India), Mostly Grills (International fusion Open-air barbeque restaurant on the roof top), The Boulevard, (a 24 hours coffee shop located on the first floor serves delicious Indian, Continental and Asian cuisine), Merlin’s (Bar with Karaoke & a Bulgarian Band called Sparkles) and The Gourmet Shop (For cakes, snacks & sandwiches) that seemingly fit the business travelers needs. The 84 international awards reiterate the efforts of The Orchid of being a pioneer amongst environment friendly hotels.Our clientele form the who's who of the discerning international corporate. We, just like our discerning clientele believe in sustainable development and have created an experience where:"Deluxe need not disturb, Comfort need not compromise and Enjoyment need not be insensitive." ... more   less 
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Also Known As:
Orchid Mumbai Hotel Mumbai (Bombay)
Orchid Hotel Mumbai
The Orchid Hotel Mumbai
Orchid Hotels Mumbai

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