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Reviewed February 17, 2018

  • Stayed: February 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Ramada_Juhu, General Manager at Ramada Plaza Palm Grove, responded to this reviewResponded February 17, 2018

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed February 12, 2018

  • Stayed: February 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Ramada_Juhu, General Manager at Ramada Plaza Palm Grove, responded to this reviewResponded February 17, 2018

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed February 12, 2018

An impressive, and well located Hotel which was a pleasure to stay at. The staff and facilities ensured that our stay was always comfortable, and the Hotel had an authentically classy Mumbai feel to it.

Stayed: February 2018, travelled as a couple
Review collected in partnership with this hotel
Thank Kabir S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramada_Juhu, General Manager at Ramada Plaza Palm Grove, responded to this reviewResponded February 17, 2018

Dear Guest,

Thank you for your feedback.

I am very grateful for your note complimenting the services and facilities of our hotel. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.

Thank you once again and I look forward to welcoming you back at Ramada Plaza Palm Grove Mumbai in the near future.

Kindest regards

Randhir Tanwar

General Manager

Ramada Plaza Palm Grove.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 11, 2018

We booked this hotel for its ideal location and close proximity to the beach,the room was good but the service was very poor....the staff needs some training and serious brainstorming lessons on hospitality....they are not cordial,nor very helpful....they don't make you feel at home.....very disappointed. ....

Stayed: February 2018, travelled with family
Review collected in partnership with this hotel
Thank Gurpreet K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramada_Juhu, General Manager at Ramada Plaza Palm Grove, responded to this reviewResponded February 17, 2018

Dear Guest,

Greetings from Ramada Plaza Palm Grove Mumbai!!

We would like to thank you for choosing our hotel as your accommodation during your recent visit to Mumbai and providing a feedback on Tripadvisor.

I am extremely grateful that you made an effort in sending us quality and specific feedback on several services which you experience during your stay with us. I have noted several areas where our service has not met your expectations. I would be grateful if you would be kind enough to share some details with us on some critical areas thus enabling us to bring in improvements sought.

It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again.

Kindest regards.

Randhir Tanwar

General Manager

Ramada Plaza Palm Grove.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 10, 2018

general service,approach of the team,the respect to the gust from reception desk, restaurant service and the care, the breakfast spread Etc:- were not at up to the standard. the property location is really good.

Stayed: February 2018, travelled on business
Review collected in partnership with this hotel
Thank ksudhakaran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramada_Juhu, General Manager at Ramada Plaza Palm Grove, responded to this reviewResponded February 17, 2018

Dear Guest,

Greetings from Ramada Plaza Palm Grove Mumbai!!

We would like to thank you for choosing our hotel as your accommodation during your recent visit to Mumbai and providing a feedback on Tripadvisor.

I am extremely grateful that you made an effort in sending us quality and specific feedback on several services which you experience during your stay with us. I have noted several areas where our service has not met your expectations. I would be grateful if you would be kind enough to share some details with us on some critical areas thus enabling us to bring in improvements sought.

It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again.

Kindest regards.

Randhir Tanwar

General Manager

Ramada Plaza Palm Grove.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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