On arrival this hotel seemed quite grand as the gentleman who was on duty to greet us outside the hotel had all the regalia on and looked very impressive. But inside this good impression wasn't reflected, although the hotel was undergoing renovation. The reception looked tired and unstylish. We were taken to our room by the lift operator. The room was spacious but dated and needed a refurb. But it was clean. We did not use the restaurant however we did go in the bar and had a pleasant surprise. The service was wonderful and when we ordered drinks we were given a load of snacks too which were constantly refilled. This was more like a five star bar, cosy with friendly clientele. Hopefully the rest of the hotel will be upgraded and more stylish when the renovations are complete.
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- Also Known As:
- West End Hotel Mumbai