Booked this room on our last night in Mumbai, paying a bit extra as we wanted comfort and closeness to an airport. It was a rip off and looks NOTHING like the pictures found on websites. We feel duped and conned, We could have got MUCH better for our money in the same area. We had just lived in a jungle with zero amenities, so not exactly expecting much...but Wow. rude customer service, felt like we were in imposition. Rooms broken up, really old furniture, didn't even attempt to use wardrobes., Holes in window in bathroom allowing a whole nest of mosquitoes to bite us all night. Wrote an email to the hotel to ask them to improve their services and put up more realistic pictures of the hotel - but their response was devoid of fault and blamed us for not using a mosquito switch (which we did!) - Charged us extra wherever they could as though we were real cash cows - silly things, internet usage used up, please pay more - when we only used 10 minutes of the allocated 4 hours, things like 30 rupees for water when they day before it was 20. I could go on. Basically, absolute fraud. Do not book here.YOU ARE WARNED.
- Official Description (provided by the hotel):
- Book this hotel features 23 beautifully appointed guest rooms, each including daily newspaper, internet access - wireless (charges apply), shower, television, satellite/cable TV, Free airport pick-up,free breakfast worth Rs.150/- Per person. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Enjoy unparalleled services and a truly prestigious address at the Hotel Highway Residency.Conveniently located in Mumbai, Hotel Highway Residency is a great base from which to explore this vibrant city. From here, guests can enjoy easy access to all that the lively city has to offer. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as Consulate of Greek, Vile Parle Railway Station, Chhatrapati Shivaji International Airport.Hotel Highway Residency offers impeccable service and all the essential amenities to invigorate travelers. While lodging at this wonderful property, guests can enjoy smoking area, Wi-Fi in public areas, valet parking, elevator, restaurant. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Agoda, Travelocity.ca, TripOnline SA, Cancelon and Evoline ltd so you can book your Hotel Highway Residency reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.