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All reviews carter road pali hill nice boutique hotel attached restaurant food joints bandra west special thanks close to the airport business hotel elo taal spa ravana karna suman india hatha
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Reviewed July 4, 2016

really amazing experience with le sutra hotel very clean n well good staff n good relation manager in reception.n good hotel internal facility and decorate. n food is really a veryy good. thanks for angrajan.

Room Tip: any room is different. and any room is very neat & clean.
  • Stayed: July 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank SunnyD672
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_LeSutra, General Manager at Le Sutra - The Indian Art Hotel, responded to this reviewResponded July 8, 2016

Dear Sunny D,

Greetings from Le Sutra!

We thank you for your valuable time to write such a great review on TripAdvisor.

What a great review of your stay experience with us. I am excited to hear you had a superb treatment at the hotel and glad that the ambience of the hotel & room was warm and welcoming and glad you enjoyed the food too.

I am always delighted when guests comment on our colleagues and their personal service, as our aim is to be informal yet impeccable.

We hope to have the opportunity to welcome you back again soon.

Your Sincerely,

Denzil D'Souza
General Manager
Le Sutra - The Indian Art Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 30, 2016

I wanted to stay close to the walkway by the sea in Bandra, and then it was perfect. The room was dark and a bit damp, but the service from the staff and the food and service in the restaurant was fantastic. (wifi did not work)

  • Stayed: July 2016, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Heidi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_LeSutra, General Manager at Le Sutra - The Indian Art Hotel, responded to this reviewResponded July 1, 2016

Dear Heidi B,

Greetings from Le Sutra!

Thank you for your recent stay and leaving us with your feedback. We are pleased you liked the food from our restaurant and the service from our team.
We are sorry you were not fully satisfied with the room was dark and a bit damp.
We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We hope that you give us a chance in the future to show you how great our hotel is.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to contact me.

Sincere regards,

Denzil D'Souza
General Manager
Le Sutra - The Indian Art Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 29, 2016

The overall experience at Le Sutra was very good. The reason for docking 2 stars(?) off the rating is frankly due to high expectations from this boutique establishment... In most other hotels the following reasons would be 'par for the course' and one would overlook them without batting an eyelid. The reasons (1) Faulty faucets and non-working lights in the room (2) Initial reluctance (for about an hour or two) to either club the airport pick-up charges with the final bill or for the same payment to be made by credit card.

Stayed: March 2016, travelled on business
Review collected in partnership with this hotel
Thank bix_70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_LeSutra, General Manager at Le Sutra - The Indian Art Hotel, responded to this reviewResponded July 1, 2016

Dear bix_70,

Greetings from Le Sutra,

Thank you for taking the time to write such a great review of our hotel. We are thrilled that your overall experience was very good.

It is unfortunate that you did experience a couple of minor issues during your stay, and I would like to apologize for the inconvenience of the faulty faucets and non working lights in the room.

Thank you again for your very kind and positive comments – I will of course share this feedback with my team. I do hope you will give us another chance to serve you wherein we can prove to you that we have indeed taken your feedback seriously.

Yours sincerely,

Denzil D'Souza
General Manager
Le Sutra The Indian Art Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 29, 2016

I just booked it on a website for just two days but shocked to the appreciated rooms ambiance and the food quality of the restaurant. I salute to the designer and architects for the wonderful hotel in a prime location.
Thanks La Sutra

Room Tip: Select any room.... All are best .
Stayed: April 2016, travelled with family
Review collected in partnership with this hotel
Thank NayanB48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_LeSutra, General Manager at Le Sutra - The Indian Art Hotel, responded to this reviewResponded July 1, 2016

Dear Nayan B,

Greetings from Le Sutra!

Thank you for taking out time to write a review about the hotel. We are delighted to know that you have thoroughly enjoyed your stay and you liked our decor in the rooms, the Food & Beverage at our restaurant.

Our team members take great pride in receiving such positive reviews, it keeps the moral high.

Once again we thank you for your business and look forward to welcome you back.

Best regards,

Denzil D'Souza
General Manager
Le Sutra - The Indian Art Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 27, 2016

Every room is different and artistically designed with great aesthetics. Service offered was also very good. Child friendly place for concerned parents travelling with kids. The location is perfect since it is in the middle of the hustle bustle of the city.

Stayed: June 2016, travelled with family
Review collected in partnership with this hotel
1  Thank NitiJagdish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_LeSutra, General Manager at Le Sutra - The Indian Art Hotel, responded to this reviewResponded June 28, 2016

Dear Mr. NitiJagdish,

Greetings from Le Sutra!

Thank you for such a great review on Tripadvisor.

I would like to express my gratitude for your marvellous feedback and kind words.
It is wonderful to see you have enjoyed your time at the hotel and to know we have been able to contribute to your stay with us.

I am always delighted when guests comment on our colleagues and their personal service, as our aim is to be informal yet impeccable.

We hope to have the opportunity to welcome you back again soon.

Your Sincerely,

Denzil D'Souza
General Manager
Le Sutra - The Indian Art Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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