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“not at all recommended”
Review of Park Regis

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Park Regis
Ranked #57 of 386 Hotels in Jaipur
Certificate of Excellence
New Delhi, India
Level 4 Contributor
32 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“not at all recommended”
Reviewed 19 January 2012

the location is almost perfect
we had pre booked the place and were on an official trip
all the lights of the reception and entrance were off when we came by 11pm
there was smell of cigarettes
the hotel staff wasn't courteous
there were no bathroom slippers and enough accessories in the bathroom had to call for everything
they dont have any steam iron or provision for ironing the clothes
room service couldn't execute orders for 30minutes and were not even apologetic about it

overall was a ridiculous experience unlike the usual holiday inns

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rdhawan84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHIJ, General Manager at Park Regis, responded to this review, 25 January 2012
Thank you for sharing your experience with us, we greatly appreciate you taking the time to bring this matter to our attention. We are also very sorry for any inconvenience the hotel staff services may have caused you.
It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.
I have taken up the matter strongly with person concerned and same time would like to inform you that necessary steps has already been taken to continue to improve the services.
Once again, we appreciate you taking the time to share your comments with us. We know you have many choices when it comes to lodging and we hope you will continue to choose Holiday Inn for your future travel needs.

Thanking you,

Amit Tayal
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (123)
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penang
Level 5 Contributor
60 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 18 January 2012

It was a family trip to India recently in Oct 2011. It was great to check in this hotel after a long journey of travelling from Agra to Jaipur. It was like an oasis in desert place! The staffs were very helpful. The room was very nicely decorated and good size for us (2 adults & 2 children). We had a good night rest and fresh the next morning for another day of activities. I must commend that it is a very good and value for money hotel. We enjoyed our breakfast in the hotel also. All the selections of food suitable was great for us (we are vegetarian). While I may not go back to Jaipur for many more years (I mean revisiting the same place in near future except maybe for business trip), I will not hesitate to stay in Holiday Inn Jaipur again. Great job!! Holiday Inn Jaipur!! Congratulations to all the staffs there!!

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tahkhengsoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHIJ, General Manager at Park Regis, responded to this review, 25 January 2012
Thank you for choosing Holiday Inn Jaipur. We wish to express our gratitude for the kind words of appreciation you have chosen to describe your stay with us and have shared your comments with the entire staff. It is comments such as yours that motivate our associates to offer even higher levels of excellence and we shall make every effort to continue to live up to your expectations in future as well.
It will be delightful to see you again during your next trip to Jaipur and we assure you of the best of services at all times.

Best Regards,

Amit Tayal
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Delhi
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 December 2011

Visited jaipur from 8-10 july 2011, family outing, booked two room.
the hotel is decent enough

Cheap, good location, small rooms

Morning breakfast was not very impressive

The rooms are clean, well furnished (though little old), bathrooms were of good size & up to the mark with good toiletries, clean towels.

  • Stayed July 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MukulGrover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHIJ, General Manager at Park Regis, responded to this review, 25 January 2012
Thank you for sharing your review on TripAdvisor. It has always been our endeavor to ensure that we exceed the expectations of guests staying with us. It is disappointing therefore to note that we could not achieve this with you during your stay with us. However I have noted your feedback and have addressed the same with my team to understand better the requirement of a traveler.

I am confident that we will be able to reinvent ourselves in a manner that allows travelers such as you to give great satisfaction.

Thanking you,

Amit Tayal
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level 2 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 December 2011

We were two families, four adults & four kids, stayed for three nights. The rooms are clean, well furnished (though little old), bathrooms were of good size & up to the mark with good toiletries, clean towels.
The breakfast was included in the package we had taken, nice variety & staff at the restaurant was very courteous & attentive. We had dinner too & the food was very nice.
The staff at the reception is very well trained & knows their job very well.

Room Tip: We were in the rooms facing the front of hotel,didn't see other rooms.
See more room tips
  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank naresh_rohira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHIJ, General Manager at Park Regis, responded to this review, 20 December 2011
We are indeed grateful for the overall positive comments made by you regarding the Hotel and its services. It is our endeavor to ensure that all of our guests have an exceptional experience and return Home with warm Memories.

I have conveyed your appreciation to all concerned.

We look forward to the pleasure of welcoming you back!

Warm regards,

Amit Tayal
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Noida, Uttar Pradesh, India
Level 3 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 12 December 2011

Staying at Suits. It was Family visit. We take two Suits.
Facilities and services of this Hotel are excellent! Buffet breakfast & Dinner was Delicious. Restaurant Manager behavior is also very good. Swimming pool need to be modify. Car parking area needs shed.

Room Tip: Suite is the best
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  • Stayed January 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rittik M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHIJ, General Manager at Park Regis, responded to this review, 20 December 2011
Thank you for choosing Holiday Inn Jaipur. We wish to express our gratitude for the kind words of appreciation you have chosen to describe your stay with us and have shared your comments with the entire staff. It is comments such as yours that motivate our associates to offer even higher levels of excellence and we shall make every effort to continue to live up to your expectations in future as well.
It will be delightful to host you again during your next trip to Jaipur and we assure you of the best of services at all times.

Best Regards,

Amit Tayal
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kochi (Cochin), India
Level 5 Contributor
36 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 8 December 2011

I booked Holiday Inn Jaipur for 03 nights, but cancelled by last nights stay there and went to Delhi. The service of the staff were poor, their car was the most unclean car I have ever traveled in my life and the driver always chew gutka/pan. Rooms were good, put clearly it needs a re work. Food is the restaurant was average. During our stay there, not a single manager (of any dept) met us during our stay. Very poor service.

  • Stayed January 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alexander_Kuruvilla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHIJ, General Manager at Park Regis, responded to this review, 8 December 2011
Firstly, thank you for taking out your valuable time to share your candid and constructive feedback.

I sincerely apologies for the inconvenience reported and assure you that immediate action has been taken to rectify the same. I am deeply concerned with your feedback regarding travel service and food. I would like to reassure you that the Management has taken a note of your valuable feedback.

We look forward to your continued patronage at all times,

Best Regards,

Amit Tayal
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 5 Contributor
61 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 28 November 2011

Staff were helpful, there was a currency exchange at the front counter, couple restaurants on site, hotel was easy to find and rooms were spacious and comfortable.

We were also upgraded to a suite which was really nice of the staff to do.

Would recommend this hotel.

Room Tip: Ask for an upgrade!
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  • Stayed February 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Varshee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHIJ, General Manager at Park Regis, responded to this review, 8 December 2011
Thank you very much for your Trip Advisor review, following your recent visit.

We were delighted to read how much you enjoyed your stay. We will make every effort to ensure that we continue to live up to your expectation.

We do hope you will recommend us to your friends and associates,

Assuring you of our best attention at all times,

Warm regards,

Amit Tayal
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Regis

Property: Park Regis
Address: Amer Road, Jaipur 302002, India (Formerly Holiday Inn Jaipur)
Region: India > Rajasthan > Jaipur District > Jaipur
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#31 Luxury Hotel in Jaipur
#53 Business Hotel in Jaipur
Price Range (Based on Average Rates): $
Hotel Class:4 star — Park Regis 4*
Number of rooms: 72
Official Description (provided by the hotel):
Park Regis Jaipur is ideally located close to the Jaipur famous monuments on Amer Road. We are a classified 4 Star Hotel and offer accommodation which is a unique blend of traditional city architecture with contemporary service and amenities. Our 72 rooms and suites offer comfort and serenity combined with modern amenities. Whether travelling with family, friends or for business take advantage of the WI-FI, Gym, Puppet Show or just unwind at the outdoor pool. Situated 40 minutes away from the Jaipur International Airport, 20 minutes from the Jaipur Railway Station and just 4.5 hours drive from Delhi, the Hotel is ideally located for tourist and business travelers. Organize your special wedding day, corporate retreats or productive meetings at Park Regis Jaipur which offers both indoor and outdoor banquet facilities for 20-500 guests. Convenient access, exclusive function areas and state of the art audio visual combined with exemplary services make us the ideal destination to meet and greet. Park Regis Jaipur is a part of StayWell Hospitality Group. ... more   less 
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Also Known As:
Holiday Inn Jaipur Hotel Jaipur
Jaipur Holiday Inn

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