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“Why an overall score of 2 if I rated the rest so high?” 2 of 5 bubbles
Review of The Park Pod

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The Park Pod
Ranked #123 of 363 Chennai (Madras) B&B and Inns
Bangalore
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Why an overall score of 2 if I rated the rest so high?”
2 of 5 bubbles Reviewed 31 January 2012

Blame the party going I. Overhead as we speak. I'm a business traveller and the loud music of te party, women screaming ... what can I say? You need to check with these guys before staying here "will you be letting your restaurant out for a party.". It's 10 pm now, I'm tOld te music stops at 12 which in India means 2am. Let's see.

Bullet points below:
Spacious rooms, great location.
Repetitive & limited but adequate bfast (eggs, dosa, etc)
Good food but limited as only 1 restaurant but plenty of choices nearby
Courteous staff
Slow wifi (but am told they're getting a fast line real soon)

  • Stayed January 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Amiamit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheParkChennai, Manager at The Park Pod, responded to this review, 1 February 2012
Dear Mr. Amit,

Thank you for your recent stay at The Park POD. Your feedback is appreciated. We regret that you had an unpleasant experience at our hotel.

We have noted your concerns which are being investigated and assure you that effective measures will be taken where required. I assure you that such instances which may cause inconvenience are avoided and are not frequent; however my team will take necessary steps to make your stay more comfortable.
With regards to the Breakfast, I wish to inform you our Chef and the Manager would be more than willing to customize your breakfast menu as per your requirements with prior notice.
We would also like to mention that The Park POD is a contemporary boutique hotel offering premium facilities to our select business and leisure guests. Our personalized service and precision to detail redefine elite hospitality to offer a refreshingly exclusive alternative. Perhaps this information may help in revising your perception of our services from a pricing point of view.

We look forward to having you back at The Park POD. Do write in to me as you plan your next visit.

Regards,
Feroze Khan
Director Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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156 reviews from our community

Traveller rating
    54
    38
    27
    15
    22
See reviews for
27
19
19
71
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
carlisle
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 30 January 2012

Stayed here with my husband and two sons in january and nothing was really bad but somehow it was a bit of a let down. The hotel is rather dingy, no daylight in any of the rooms. I had to request to change rooms as it smelt very strongly of damp. Friends of ours in another room had requested a cot but it was in another room so the baby had to spend 2 nights on cushions on the floor. The breakfast was not up to much and the restaurant had run out of certain things.

Room Tip: all rooms are dull but the deluxe rooms are at least a bit bigger
See more room tips
  • Stayed January 2012, travelled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank hollyhobby35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheParkChennai, Manager at The Park Pod, responded to this review, 1 February 2012
Dear Guest,

Thank you for your recent stay at The Park POD. Your feedback is appreciated. We regret that you had an unpleasant experience at our hotel.

We have noted your concerns with regards to the breakfast options, which are being investigated and assure you that effective measures will be taken where required. I also regret the inconvenience caused with the baby cot as it was already taken by another guest, however keeping the client’s comfort in mind we had purchased a baby cot exclusively for your friend. Please do view our lapses with a small degree of tolerance and do afford us a chance to receive you at The Park Pod Chennai for a great stay next time. .
We look forward to having you back at The Park POD. Do write in to me as you plan your next visit.

Regards,
Feroze Khan
Director Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 12 December 2011

This was my first stay at The Park Pod and I was very impressed! I have visited their delicious Italian restaurant many times but had never stayed at the hotel before. The room was excellent. Spacious yet cozy! I loved the contemporary decor and the first thing I check out is the bathroom and it had not failed to impress! The free Wifi in the room was a great bonus as most of the star hotels in Chennai dont provide this. Breakfast was lovely and satisfying. The staff were highly courteous and the service was great. It is located at probably one of the best locations in Chennai with easy access to probably anything and everything you can think of. The Park Pod is definitely on the same level as any other 5 star in Chennai and I cant wait to stay there again!

Room Tip: All the rooms are great
See more room tips
  • Stayed December 2011, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank atifk47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheParkChennai, Manager at The Park Pod, responded to this review, 12 January 2012
The Park Pod team is delighted to know that you had a wonderful stay and enjoyed the services and facilities offered to all your valued clients. We appreciate the time you have taken to share with us your “The Park Pod” experience. The Team at The Park Pod focuses all its efforts on ensuring a comfortable stay and best of services to its clients and your kind words encourage us to enhance our focus and efforts.
We eagerly await your return and hope to become the preferred destination for you whenever you visit Chennai.

Regards
Feroze Khan
Director - Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Copenhagen, Denmark
Level Contributor
97 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 18 November 2011

This property was a very pleasant surprise! Everything about it was refreshing. It is not very far from the main property (The Park) in the Nungambakkam area. Though it is in a busy (and well connected) area, it is very private and quiet as it is set way back from the bustling street and the long-way gives it a pretty cool touch! The rooms and the restaurant are very nicely done! Nice design indeed! The best part was that it felt like I was at a retreat center of some sort with quite a bit of greenery around. I simply cannot wait to go back there again!

  • Stayed June 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TravelingNut1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheParkPod, Manager at The Park Pod, responded to this review, 30 November 2011
“Thank you for your valuable time and comments, all of us are delighted to know that you have had a memorable stay with us and that our service and facilities were to your satisfaction. Your feedback motivates all of us to sustain and enhance our focus on small details. We believe that the small details make a big difference and help us generate some very special moments for our guests.
We eagerly await your return and hope to become the preferred destination for you whenever you travel to Chennai.
It was indeed a pleasure having you stay with us at The Park Pod during your recent visit to Chennai.”
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
kerala
Level Contributor
59 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 11 November 2011

The Pod Park was brilliant on all counts. Rooms are large sized and so does the bathroom. Rooms are made to look very arty and is full of character. It’s a very much boutique with some friendly staffs. Had to stay for about six nights and free Wi Fi was a huge advantage.

Food are very western and they seems to be the best in Italian food. Having said that, you can request for your Dosa’s and they did come up with a nice one. Glass roof restaurant is built aesthetically and I loved it. Location itself is on a nice street and you are not away from anything. Barista , Café Day Lounge , Kalanikethan , Wills Life Style , Benetton and lot more other stores are all in walking distance.

  • Stayed November 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank vinvid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheParkPod, Manager at The Park Pod, responded to this review, 30 November 2011
“Dear Guest,
It was our pleasure to have you stay with us during your recent visit to Chennai.
I am glad we met your expectation of service, however, our endeavor is to exceed them and I assure you that the efforts are ongoing.
Each of the areas you have marked as good is being focused upon to improve so that next time you find them excellent.
We at The Park Pod Chennai look forward to your continuing custom.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
1 review
5 of 5 bubbles Reviewed 30 October 2011

I stayed at The Park Pod’s luxury room, which was nice and spacious and clean. Beds were the most comfortable, that I have experienced. Breakfast was good with just the right amount of choice, Must mention that though the only restaurant is a specialty Italian, they serve Indian breakfast as well. Good and free Wi-Fi access is surely a plus. The staff is very courteous, allowed us to do the check out procedures and still keep our luggage so that we could finish our shopping. Overall, great value, ambience and comfort. And not to forget, there’s a lovely lap pool which is unique and beautiful, could have been near perfect if it was a little more private.

  • Stayed October 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank nirmalkumar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheParkPod, Manager at The Park Pod, responded to this review, 28 November 2011
Dear Mr. .Nirmal Kumar,
It was indeed a pleasure to have you stay with us at The Park Pod during your recent visit to Chennai.
Thank you for taking the time to give us your encouraging feedback. All of us are delighted to know that you have had a memorable stay with us and that our service and facilities were to your satisfaction.
The team at The Park Pod is committed to the quality service and your feedback motivates all of us to sustain and enhance our focus on small details.
We eagerly await your return and hope to become the preferred destination for you whenever you travel to Chennai.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tirupur, India
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 2 August 2011

Except for the ambiance everything else was just horrible. Here are few:
1. Persistent noise from the top floor. Unbearable that we hardly slept.
2. No menu list available for room service?! We got almost everything for our 4yr from outside. They don't even serve any kind of rice during lunch.
3. Breakfast was almost nothing compared to our previous stays at Residency & RainTree.
4. "Hot water" was not even lukewarm between 8-11am.
5. They are shrewd enough to skip the spout in the bathroom, but mindless enough to forget shower caps.
6. Room service staff were courteous, but took too long to even get us a spoon or hot water.
7. Media gadget filled room with limited channels/ options
8. House keeping: At check-in, I found a condom cover in the couch!!
9. A/C remote was ridiculous that I had to run around the room to get the access point.
10. This place serves a niche clientele (mostly locals), which is not evident from their website or while booking.
Verdict: Nothing wrong in serving to a niche clientele, but it's an absolute failure of the management to communicate it to first-timers. Seemed like Vikram Phadke designed this hotel for himself and the hotel management didn't interfere.

  • Stayed July 2011, travelled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank JayDei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheParkPod, Manager at The Park Pod, responded to this review, 16 August 2011
It was indeed a pleasure having you stay with us at The Park Pod during your recent visit to Chennai.

Please accept my sincere apologies and regret the inconvenience caused during your stay at The Park Pod.

We have noted your concerns and assure you that effective action will be taken to ensure that instances of this nature are not repeated. Please give us an opportunity to make up for the inconvenience caused. Do write in to me on your next visit to the city and I will personally ensure that you have a pleasant and comfortable stay with us.

We eagerly await your return and hope to become the preferred destination for you whenever you travel to Chennai

Regards
Feroze Khan
Director Operations - The Park Pod
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about The Park Pod

Property: The Park Pod
Address: 23/13 Khader Nawaz Khan Road | Chennai (Madras) 600006, India, Chennai (Madras) 600006, India
Region: India > Tamil Nadu > Chennai District > Chennai (Madras)
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #123 of 363 B&Bs / Inns in Chennai (Madras)
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Park Pod 4.5*
Number of rooms: 20
Official Description (provided by the hotel):
The Park Pod is a 20 room boutique hotel located in the high street of Chennai’s fashion district - Khader Nawaz Khan Road, Nungambakkam. Designed by Vikram Phadke, this elegant contemporary hotel features a collection of individualistic spaces. A driveway studded with twinkling lights slips into a space dominated by floating lights & lots of lustrous glass. Enjoy a swim in the startling red mosaic-tiled lap pool while the Resident DJ plays lounge & house tracks. ... more   less 
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