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Grand Chennai by GRT Hotels
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Savings alert! 13% below average rates

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Reviews (1,189)
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All reviewst nagarvalue for moneypondy bazaarbusiness hotelexcellent serviceroom serviceexcellent hotelbreakfast spreadgreat ambiencethe heart of the cityexcellent staytravel desknon vegcomfortable stayswimming poolcoffee shopbusiness trip
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Reviewed January 16, 2018

Everything was good. Except the sticky room floor in my room. The floow was so sticky, and the carpet has so many black spots. I didn't feel comfortable at all bare footed in the room. Toilet has got some sewage smell once in a while which is quite unusual to experience in a 4 star hotel.

  • Stayed: January 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank angelinetan1902
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrdChennaibyGRT, Front Office Manager at Grand Chennai by GRT Hotels, responded to this reviewResponded January 18, 2018

Dear Guest,
Vanakkam and Good Wishes!
Feedback from our guests is very valuable to us as they help identify and improve the various aspects of our hospitality. Though we are glad that your overall stay was pleasant, we sincerely regret the inconveniences that you had to face.
Please be assured that the team is dedicated to curate only the best services for our guests. Your concerns have been shared with the team so that the same can be rectified and we can ensure a flawless experience for our guests going forth.
Best Regards,
Shiv Kiran

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 16, 2018 via mobile

Stayed there for a short period in November and then longer in December - great staff, very well trained and genuinely courteous.
Rooms are of differing qualities so be sure to check your room :)

The breakfast buffet is amazing especially the cinnamon rolls.. heat them and eat them with butter

Check in and check out was quite smooth and the concierge was very efficient.
Kudos to the team

Stayed: December 2017, travelled on business
Thank RahulGeorge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrdChennaibyGRT, Front Office Manager at Grand Chennai by GRT Hotels, responded to this reviewResponded January 18, 2018

Dear Guest,
Vanakkam and Good Wishes!
It’s always a pleasure to hear back from our guests and learn about their experiences! Our prime endeavor is to provide a wonderful sojourn to our patrons. We are elated that you enjoyed your stay with us. We are glad to know that our amazing culinary treats and well trained associates impressed you.
It was a delight hosting you and we hope to welcome you back for another impeccable stay. If you haven’t already, do follow us on our social media pages to stay connected with our ongoing offers and promotions.
Best Regards,
Shiv Kiran

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 15, 2018

Polite, prompt and efficient service.Food (I am a vegetarian)is good and tasty with great variety. Restaurant is very spacious and aesthetically laid out.It is located in the main shopping district of the city.

Room Tip: Room was good and spacious.
  • Stayed: January 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Sundaram L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrdChennaibyGRT, Front Office Manager at Grand Chennai by GRT Hotels, responded to this reviewResponded January 15, 2018

Dear Guest,
Vanakkam and Good Wishes!
Thank you for taking the time to share your feedback with us. We are glad that the meticulously prepared culinary spread appeased to your taste-buds and our well-planned ambience impressed you. Your kind commendations have been accepted with gratitude by our team.
It was a delight serving you and we look forward to welcoming you back for many more enriching experiences. On your next trip, do visit Bodhi Spa for a rejuvenating session.
Best Regards,
Shiv Kiran

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 14, 2018 via mobile

Booked the hotel a quarter a year ago after searching and looking frantically in hundreds of the hotels available in the city. No regrets, Great People and great food ! Nice pub in the hotel. Breakfast is short from 7am to 10am

Stayed: January 2018, travelled as a couple
Thank FreshprinceofBA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrdChennaibyGRT, Front Office Manager at Grand Chennai by GRT Hotels, responded to this reviewResponded January 15, 2018

Dear Guest,
Vanakkam and Good Wishes!
It’s always a delight to peruse feedback from our guests and learn about their experiences. It’s is our team’s priority to offer our guests with a par excellence stay. We are happy to learn that you enjoyed your visit and that the well-crafted culinary fare appeased to your taste-buds. It pleases us to receive your commendations.
Serving you was a pleasure and we look forward to welcoming you back soon for another enriching stay. On your next trip, do visit Bodhi Spa for a rejuvenating session.
See you soon!
Best Regards,
Shiv Kiran

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 13, 2018

I visited Chennai along with my wife.I booked this hotel.I found staff very cooperative and professional.The hospitality and cleanliness of hotel is excellent.Food is excellent and buffe is reasonably priced.Complimentary breakfast is excellent.Ambience and rooms are excellent.Location is also good.I strongly recommend and is worth for money.

Room Tip: Optional not necessary
  • Stayed: January 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank makayee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrdChennaibyGRT, Front Office Manager at Grand Chennai by GRT Hotels, responded to this reviewResponded January 14, 2018

Dear Guest,
Vanakkam and Good Wishes!
What a delight to begin the day with a perfect star rating! It is our prime endeavor to offer our guests with a par excellence stay supported by our best-in-class amenities and dedicated services of our associates. We are elated that you enjoyed your experience at Grand by GRT Hotels. Your kind commendations make us happy and we’ve shared them with the team. They are proud to have added value to your visit.
It was a pleasure serving you and we’ll be looking forward to your continued patronage. If you haven’t already, do visit our spa on your next trip and indulge in a soothing therapy.
Best Regards,
Shiv Kiran

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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