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Reviewed April 24, 2016

this hotel has modern interior of room with best looking bathroom & bathtub. room service is the best .food quality is the best and have influence of local culture like coffee and idli was superb.
if you are cricket fan you will love their lounge call willow .

Room Tip: best bathroom and best food
  • Stayed: April 2016, travelled solo
    • Value
    • Location
    • Service
Thank Sanjay M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShrikantWakharkar, General Manager at The Westin Chennai Velachery, responded to this reviewResponded May 12, 2016

Dear Reviewer,

Renewed Greetings from The Westin Chennai Velachery!

We are elated to learn about the relaxing stay that you had at our hotel. Indeed, the blend of our world-class amenities and flawless services aid our guests to forget chaos and repose in relaxation. We are glad that the facilities offered in our chic retreats along with our delicious culinary fare spurred a happy experience for you.
Thank you again for staying with us. We hope you would avail one of our ongoing offers that are mentioned on our Facebook page and give our hotel another chance to break the monotony of everyday life. Hope to see you before long.

Stay Well,

Shrikant Wakharkar
Complex General Manger
shrikant.wakharkar@westin.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 22, 2016 via mobile

Hospitality at its best. I happen to stay at the hotel for a night. The 'treatment' I got was just amazing. From the hotel desk to room service to food.. There is no other word to describe other than awesome.

Great going Westin team. Keep up the good work.

Stayed: April 2016, travelled on business
Thank Akshat06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShrikantWakharkar, General Manager at The Westin Chennai Velachery, responded to this reviewResponded April 27, 2016

Dear Reviewer,

Renewed Greetings from The Westin Chennai Velachery!

It is great to know that your short stay was made special by our warm hospitality. Our associates, indeed, work hard to ensure that our guests have a seamless experience. We are glad that their efficiency and warmth won you over.

Thank you again for inspiring our team with your kind remarks. We hope you will soon plan a longer duration stay with us and make the best of our various renewing offerings.

Stay Well,

Shrikant Wakharkar
Complex General Manger
shrikant.wakharkar@westin.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 20, 2016 via mobile

A very nice and modern Hotel! The rooms are very nice and have everything one needs for a nice stay. The staff tries everything and are always helpful and nice. At the reception they give good travel tips and organize transport as well. The restaurant and bar are both recommended and they serve food that is not too spicey if you ask ;)

Stayed: April 2016, travelled on business
Thank Chester v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShrikantWakharkar, General Manager at The Westin Chennai Velachery, responded to this reviewResponded April 25, 2016

Dear Reviewer,

Renewed Greetings from The Westin Chennai Velachery!

Many thanks for highlighting everything that gives our services an edge and makes us second to none. Your kind remarks about our chic retreats are flattering and your acknowledgment of our warm hospitality has truly infused a new zest among our team. We are also happy to know that you were equally impressed with our culinary fare.
Thank you again for considering our services “very nice.” We hope you will visit us again and we highly recommend you to try the soothing treatments of our Heavenly Spa by Westin™ during that visit.

Stay Well,

Shrikant Wakharkar
Complex General Manger
shrikant.wakharkar@westin.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 20, 2016

Although this hotel mainly caters to visiting IT executives in that area , we stayed there for 12 nights to attend a wedding recently . During this time , I explored the cost of other similar hotels and found this one to be not only reasonable but the service outstanding .

The rooms are very large and open design . The Lobby is quite attractive and the service at the 24/7 cafe in the lobby is excellent both for breakfast and dinner .

Particular kudos go to Imran and Daniel ( Bell Captain) and Thiru in house keeping . These guys anticipated our daily needs and helped us a great deal .

We used the spa at the hotel for massage service . The quality was excellent although , similar services outside may be lot cheaper .

Although this is somewhat out of the way for tourists like us, the Mall next door was very convenient and taxis were available all the time .

The only negative I can think of is the pooling of water from the street drainage system near the main entrance to the hotel . The hotel must talk to the appropriate city authorities to clear this problem .

Room Tip: Higher floors away from the main road is quite with good views
  • Stayed: April 2016, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank raj2823
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShrikantWakharkar, General Manager at The Westin Chennai Velachery, responded to this reviewResponded April 25, 2016

Dear Reviewer,

Renewed Greetings from The Westin Chennai Velachery!

Thank you for posting this wonderful review filled with laurels for our services. Indeed, we strive to provide the perfect mélange of comfort and luxury and allow guests to relax. We are glad to receive your approval for our various offerings and elated to know that you found them a cut above the rest. We also want to assure you that we follow the same pricing policy that a similar class spa does in the city.

We thank you again for highlighting the different aspect of our hotel in your review. Rest assured we will take care of your only concern and serve you with an even better experience when you visit us next.

Stay Well,

Shrikant Wakharkar
Complex General Manager
shrikant.wakharkar@westin.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 19, 2016

I recently stayed in this hotel. It was an amazing expereince. The room was spotless and the hotel staff very attentive and caring. The presentation of the food in the dining room was just lovely. Do try this hotel if you go to Chennai. You will not be dissapointed.

  • Stayed: April 2016, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Gayle F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShrikantWakharkar, General Manager at The Westin Chennai Velachery, responded to this reviewResponded April 22, 2016

Dear Reviewer,

Renewed Greetings from The Westin Chennai Velachery!

Thank you for your lovely review that highlights the merits of our hotel. With our fingers on the pulse of guests’ requirements, we have designed everything that will make their stay memorable and foster a lasting relationship with us. We are glad that from our impeccable hospitality to our chic retreats and delicious meals, each of our offerings elicited your renewing experience.

We thank you again for your recent stay and hope to be your host whenever you are in the city. We also request you to peruse our website inclusive offer to make your next visit even more rewarding.

Stay Well,

Shrikant Wakharkar
Complex General Manger
shrikant.wakharkar@westin.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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