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Reviews (156)
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All reviews business hotel complimentary breakfast is walking distance room service is clean rooms location haldiram connectivity tariff
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1 - 6 of 156 reviews
Reviewed March 27, 2020 via mobile

Stayed between 30th December 2019 to 1st Jan 2020. Had incorrectly booked a single room which was quickly upgraded at extra cost. The check in and check out was efficient and quick. The complimentary breakfast is really superb and has a wide variety for the entire family. Room service is impressive and fast. The rooms are very well maintained and given the location and time of our visit, the tariff was reasonable. There is absolute ease of connectivity and lots of options for eating out nearby so you can save the cost of lunch and dinner. Haldiram is just opposite but the better options are just adjacent where you can find outlets selling pretty good quality Chinese and mughlai food. There are bars nearby if you want to wet your throat. All in all, if you want to enjoy the perks of staying in a real hotel and not a bed and breakfast place, in and around the Park street area, this has to be amongst the top choices.

Date of stay: January 2020
Trip type: Travelled with family
Thank Arijeet G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Operation Manager, General Manager at The Senator Hotel, responded to this reviewResponded April 22, 2021

Warm greetings from The Senator Hotel, Kolkata.

We are delighted to receive such nice observation of our property with vivid description of the surroundings of the Hotel; that can make the stay of any Guest enjoyable.

Looking forward to welcome you again.

Regards,

Santanu Samaddar
Operation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 28, 2020

Very good location (in central Kolkata) with many nice restaurants and shops within the walking distance. Extraordinary, helpful, friendly staff. Good breakfast. Comfortable rooms (if possible, take the lakeside one).

Room tip: Lakeside rooms are quieter.
Date of stay: February 2020
    • Rooms
    • Cleanliness
    • Service
Thank Rudziel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Senator_Hotel, Manager at The Senator Hotel, responded to this reviewResponded March 4, 2020

Greetings from The Senator Hotel.
It is our pleasure to receive such appreciable comments from you. We feel honored and assure you of our continuous endeavor to provide better comforts to our valued guests always.

Thank you once again for sharing valuable time in your busy work schedule.

We look forward to welcome you again.

Warm regards,

Santanu Samaddar
Operation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 14, 2020

Room very nice, good view, nice sunlight in the morning, good housekeeping staff, good restaurant with good food, specially the buffet dinner, reception staff very courteous, security staff also very courteous. Excellent hotel to stay with.

Room tip: Rooms on the front side and back side are both good. Front side room facing the road.and back side room facing the lake.
Date of stay: February 2020
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
Thank juzarz2019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Senator_Hotel, Manager at The Senator Hotel, responded to this reviewResponded March 4, 2020

Greetings from The Senator Hotel

We appreciate Your comments of The Senator Hotel. Your appreciation of our staffs, food & overall the location of the Hotel have uplifted Our morale. While we believe we are doing our best, Your comments & observations provide us with valuable insights to enrich our experience further.

We look forward in earnest welcoming You again to The Senator Hotel, Kolkata.

Regards

Santanu Samaddar
Operation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 13, 2019

good hotel ....
excellent location.....
room with pool view excellent if you happen to stay on the top floors
decent rooms ... courteous staff....
food a bit overpriced inhouse menu
good spread of breakfast,,,
overall a very decent stay

Room tip: top floor with pool view recomended
Date of stay: August 2019
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Rajat C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Senator_Hotel, Manager at The Senator Hotel, responded to this reviewResponded October 20, 2019

Greetings from The Senator Hotel, Kolkata.

We are delighted to receive such nice observation of our property with vivid description of the surroundings of the Hotel; that can make the stay of any Guest enjoyable.

Thank you once again for sharing valuable time in your busy work schedule.

We look forward to welcome you again.

Regards,

Santanu Samaddar
Operation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 26, 2019

- Below Average Accomodation
- Substandard Lunch Buffet
- Front office staff not cordial

I was there for a business trip and chose this hotel as the reviews were average and the rate looked ok. After checking into the room I realized that this is just an upgraded version of local lodge. The bedsheets, the pillow covers and the comforters stinks. Lots of outside noise comes to the room. Food is expensive for the standards.

Room tip: Try to stay at HHI or other hotels which are available in a very close proximity
Date of stay: August 2019
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank santosh n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Senator_Hotel, Manager at The Senator Hotel, responded to this reviewResponded August 28, 2019

Greetings from The Senator Hotel

We have noted Your 'not so good' observations about the property. Hotel is currently under refurbishment, that once completed shall by all probables do away with almost all Your negative feelings about us. Pricing of Food is being reviewed upon Your comments.

Thanks & Regards

Santanu Samaddar
Operation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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