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All reviews salt lake city center mall decorated hotel roof top swimming pool in room dining service reach airport longer stay close to the hotel business travel conference room dinner buffet during durga puja top floor an excellent hotel house keeping couple of nights rooms are small
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Reviewed March 20, 2018

The hotel is located close to shopping mall and transport routes. The rooms are fairly well equipped. Food is quite good. The staff is responsive and positive. An acceptable place for both boarding and lodging.

Stayed: March 2018
Thank Sudhir K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Desovrani, Front Office Manager at Hotel De Sovrani, responded to this reviewResponded March 20, 2018

Dear Mr.Sudhir, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 14, 2018

did not allot me the room. they had done wrong billing. they do not have complementary airport pick up & drop. its not at all value of money. They have hard water coming in their washroom. The room was stinking of fish.

Room Tip: please don't go.
Stayed: March 2018, travelled on business
Review collected in partnership with this hotel
Thank TejasLakdawala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Desovrani, Front Office Manager at Hotel De Sovrani, responded to this reviewResponded March 18, 2018

Dear Mr.Tejas, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at . Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 8, 2018 via mobile

the hotel has policy of Single Key even if you are in double Occupancy making it very difficult for you to access your room or the Lift that's one of the worst Policy the hotel has its time for them to think over.

Stayed: March 2018, travelled with family
1  Thank pawanlakhotia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Desovrani, Front Office Manager at Hotel De Sovrani, responded to this reviewResponded March 8, 2018

Dear Mr.Pawan, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for inconvenience, that's our Hotel Policy we are issue only 01 key for 01 room. If I can provide any assistance, please don't hesitate to contact me directly at . Sincerely,

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Reviewed March 3, 2018 via mobile

I booked this hotel as I wanted to stay in Salt Lake (normally I always stay at & around Park street)

it seemed to be a good deal and finally when I landed to Hotel it was much nicer than I expected

at the price level it was available it a great value for money proposition

rooms are good (washrooms could be better)
Breakfast is decent
most importantly- staff is warm & friendly

Stayed: February 2018, travelled on business
Thank SumitPundhir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Desovrani, Front Office Manager at Hotel De Sovrani, responded to this reviewResponded March 8, 2018

Dear Mr.Sumit, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 24, 2018

I was there for an official conference and had to stay there over a night. I must say the the conference was arranged neatly in the banquet with all the amenities made available required for a conference. Also the the service provided during the stay was prompt with no questions asked. All the staffs members were really humble and friendly.

Overall I can say if you are looking for a place to have any kinda event, be it an official
or personal, De Souvrani is the place you should look for.

  • Stayed: February 2018, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank DeepankarG18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Desovrani, Front Office Manager at Hotel De Sovrani, responded to this reviewResponded March 8, 2018

Dear Mr.Deepankar, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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