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All reviews room service is food quality hotel is located very nice stay family stay nice ambience kasba mr housekeeping
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4 - 9 of 387 reviews
Reviewed February 2, 2021 via mobile

I have stayed in this property on Jan 2021.
The hotel is in Kasba South Kolkata. Location is good. Service is excellent. Rooms are well maintained. Food is good. They are maintaining all covid protocols as directed by local authorities. Overall a very nice stay..

Date of stay: January 2021
Trip type: Travelled as a couple
1  Thank rahulmH869XZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm rosk, General Manager at Regenta Orko's Kolkata by Royal Orchid Hotels Ltd, responded to this reviewResponded March 25, 2021

Dear Mr Rahul,


Namaste !!

Great to have your feedback online. We really feel honoured and privileged when guests compliment us for our services and deals.
It's our endeavour to keep the standards of services as outstanding as ever.
Look forward to see you soon.
Rgds,

Sudipto Hore

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 20, 2020 via mobile

I stay for two nights just to refresh ourselves from getting bore in the lockdown situation.it's a very nice ambiance and staff are very nice.Rooms are quite big.Room service is ok.overall good hotel.

Date of stay: October 2020
Trip type: Travelled with family
Thank Judbanerjee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm rosk, General Manager at Regenta Orko's Kolkata by Royal Orchid Hotels Ltd, responded to this reviewResponded March 25, 2021

Dear Mr Banerjee,

Namaste !!

Great to have your feedback online. We really feel honoured and privileged when guests compliment us for our services and deals.
It's our endeavour to keep the standards of services as outstanding as ever.
Look forward to see you soon.
Rgds,

Sudipto Hore

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 20, 2020 via mobile

We had book this hotel for a small birthday party at the ORIZONTTE.. We had a lovely time there.
Food and ambiance is very good.
We had book couple of rooms also. Rooms are clean and couple friendly.
Overall a nice stay..

Date of stay: October 2020
Trip type: Travelled with friends
Thank debashissaha18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm rosk, General Manager at Regenta Orko's Kolkata by Royal Orchid Hotels Ltd, responded to this reviewResponded March 25, 2021

Dear Mr Saha,

Namaste !!

Great to have your feedback online. We really feel honoured and privileged when guests compliment us for our services and deals.
It's our endeavour to keep the standards of services as outstanding as ever.
Look forward to see you soon.
Rgds,

Sudipto Hore

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 13, 2020 via mobile

We had a very pleasant stay in Regenta Orkos Kolkata. Rooms are clean and properly sanitized. The hotel is located near acropolis mall.
Room dinning experience was also very good.
We had a lovely time at The Orizzonte (6th Floor Lounge and Bar).
Ovarall a very nice stay..

Date of stay: October 2020
Trip type: Travelled with family
Thank shubhoch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm rosk, General Manager at Regenta Orko's Kolkata by Royal Orchid Hotels Ltd, responded to this reviewResponded March 25, 2021

Dear Mr Shubho

Namaste !!

Great to have your feedback online. We really feel honoured and privileged when guests compliment us for our services and deals.
It's our endeavour to keep the standards of services as outstanding as ever.
Look forward to see you soon.
Rgds,

Sudipto Hore

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 2, 2020 via mobile

We stayed for 6 nights and 7 days from 17th to 23rd February. Check in was fast but an extra bed was not made in advance despite numerous reminders. The housekeeping boy had to be told to bring in an extra bed instead of the sofa he insisted was the extra bed. However, he was quick to respond to our request for the extra bed and towel.
Breakfast was rather limited but good, nevertheless. The staff there were obliging and helpful.
The only setback is the inability of most of them to converse in English. Even, simple English. So it was a little hard for us to convey our needs at times.
Overall, the hotel is definitely a good place to stay. Rooms are well kept and cleaned daily as per our request.
Special mention to Tushar who made the stay a memorable one with his huge smile anytime of the day.

Date of stay: February 2020
Trip type: Travelled with family
Thank ShallineeR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm rosk, General Manager at Regenta Orko's Kolkata by Royal Orchid Hotels Ltd, responded to this reviewResponded March 25, 2021

Dear Ms Shalinee R

Namaste !!

Great to have your feedback online. We really feel honoured and privileged when guests compliment us for our services and deals.
It's our endeavour to keep the standards of services as outstanding as ever.
Areas wherein you have found wanting have been earnestly taken up, and will include them as a part of our training exercise.
Look forward to see you soon.
Rgds,

Sudipto Hore

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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