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All reviews boutique hotel four star hotel light sleeper in room dining famous park street breakfast spread chai comfortable stay rooms are nice house keeping front office ambience soundproofing gym washroom mr
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1 - 6 of 154 reviews
Reviewed May 31, 2020 via mobile

The hotel was all closed than also they charge me for the booking where I didn’t stay only online they are showing that hotel is open but it’s not I want my money back . This is unethical you guys are doing wrong practises

Date of stay: May 2020
Trip type: Travelled with friends
2  Thank seemakhattrisingh262
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nitin Thakur, Guest Services / Front Office at Aauris, responded to this reviewResponded August 12, 2020

Dear Guest,

Greetings from Aauris !!

We regret to learn the trouble caused to you and would like to inform you that your refund has been initiated. The situation arose because of the pandemic as the hotel remained closed and we got delayed for the process of refund because it was a third party booking.

Looking forward to welcome you back again with pride.

Nitin Thakur

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 31, 2020

Very Reasonable option in the heart of Kolkata, a stone’s throw away from Park Street.

Rooms were pretty decent, but as mentioned by a few other reviews, the sound proofing is not the best and so you would easily hear the TV from the next room and general noise from the corridor. Can be irritating if your a light sleeper. The bathroom too can be a bit small depending on the room you’ve been assigned.

That aside, service I found to be pretty good. There are quite a few in house restaurant options to choose from and found the food to be reasonably priced and tasty. There are 2 bars; one is a roof top one and the other just a floor below which was kitted out more like a Pub/ Lounge bar.

If they can sort out the sound proofing in the rooms and a few other niggling issues, I think it’ll go a long way in improving what’s a very good option in Kolkata.

Date of stay: December 2019
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
Thank quarryking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 25, 2020

We were 4 guests and stayed at the hotel for 6 nights and The hotel is perfect in all the way

The staff at the restaurant is way too understanding they just provide u whatever u need. Especially The Manager AMIT , Executive CHEF Mr Sujit MANDAL , the serving guys SONA , and Arghadeep they all were very attentive and were ready with an immediate response

At front desk Danish and Wasim were of great help as well I was with my parents who are senior citizen they easily accepted our late check out request and we checked out at 3 pm

They have a gym and a pool which is also well maintained

The house keeping was also very efficient and rooms and lobby were always clean whenever we came back

My review is a bit lengthy as we stayed for a longer period and we spent our time almost everywhere in the hotel be it gym or open sky bar at the roof top or even in the restaurant BLU ..

The hotel is worth staying and is simply perfect and I am coming back sure in September-October

Thanks to everyone @AAURIS

Date of stay: February 2020
Trip type: Travelled with family
Thank Thakurpiyush911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 7, 2020

Great location, but the worst nights sleep I have ever had!

The positives:
• Great location, it is walking distance to food, shopping etc.
• The front reception and concierge staff were friendly and helpful
• The front reception was nicely presented
• The rooms presented well at first glance

The negatives:
• Probably the worst nights sleep I have ever had. The walls are so thin you can hear EVERYTHING going on outside. I had to call the front office staff 3 times at 1.30am to get the neighbouring room to turn their TV down. You can hear people from above and side on the toilet. You can also hear the hallway music from the bed,
• The bed would rock hard
• The shower had a rainfall shower head, which had fallen off and was just hanging.
• The shower was full of mould
• We had 2 rooms, both were inconsistent with facilities, eg 1 had a mini bar but the other didn’t.
• The lighting is every confusing, it took us nearly 15-20 minutes to work out how to turn the lights on. While the instructions with hidden on the beside table, you couldn’t find or read them when your in a dark room
• The TV remote controls in both rooms didn’t work

Room tip: Good location
Date of stay: February 2020
    • Value
    • Cleanliness
    • Service
Thank glennjones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 29, 2020 via mobile

I have stayed in this property several times...Will have to say they have maintained this property very well.
Located on a walking distance from famous Park Street.
Breakfast spread and Dinner at their BLU Reetro and Bar is really good..specially the ambience of the property.
Best and famous boutique hotel for business travellers.

Date of stay: January 2020
Trip type: Travelled on business
1  Thank rohit_planman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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