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Reviews (641)
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3 - 8 of 641 reviews
Reviewed July 17, 2016

This hotel is well situated for business travelers and there are some nice options for lunch in the area. Particularly good if your visit is somehow connected to the medical facilities in the area. The reception service was beyond reproach, helpful and organized at all times, but the rooms have a run down feeling to it, the furniture is peeling off the fake leather and the breakfast, well I would say it is one of the worst i have had in a country where breakfast is not generally a great experience. Bakery goods are days old, the coffee sucks etc. Better go to Sao Braz bakery down the street they have great stuff for less money. .

Room Tip: maybe try the back because the sun hits the front first thing in the morning and the view is dismal
  • Stayed: July 2016, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Ronald G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabiano D, Gerente geral at Othon Suites Recife Metropolis, responded to this reviewResponded July 31, 2016

Dear Guest,

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

Sincerely,


Fabiano Dornelles
Manager
Mercure Recife Metropolis

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 5, 2016

Who wants to enjoy Recife North Zone is the perfect choice. It’s a great Hotel for business travel also is surrounded by hospitals centers excellence. Very good standard service, great bedroom and nice restaurants around.

  • Stayed: August 2015, travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank Moises C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabiano D, Gerente geral at Othon Suites Recife Metropolis, responded to this reviewResponded July 31, 2016

Dear Guest,

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Sincerely,

Atenciosamente,

Fabiano Dornelles
Manager
Mercure Recife Metropolis

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 19, 2016

Room was big, separate living and bedroom with small kitchenette, a suite really. Arrived at night and nothing around, did feel compelled to check out the neighborhood. Breakfast is average, like an Ibis, I expected better. For business this hotel is fine, if you are a tourist, go to a hotel near the beach.

  • Stayed: March 2016, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank jengel56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabiano D, Gerente geral at Othon Suites Recife Metropolis, responded to this reviewResponded July 31, 2016

Dear Guest,

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Sincerely,

Atenciosamente,

Fabiano Dornelles
Manager
Mercure Recife Metropolis

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 18, 2015

Slow (30-60 min.) check in/out. 11th floor room faced top of neighbouring building. Two enormous and noicy fans kept us awake. Housetop was a garbage heap like other surroundings. Beware of open manholes in sidewalks and stinking water. Beach within walking distance, but polluted. Main complaint is of hotel food. Had not eaten for 8 hours before arriving (airplane rerouted). Had some varmed up, sliced sausage of breakfast. Acute poisoning started in the afternoon, leaving hotel for airport. Several doctors were definite that food eaten in the periode visiting hotel was cause of troubles. Ended up hospitalized for a week. Admitted with renal failure. This happened 11th of may. Am still away from work. Doctor hope I will be restituted by middle of July.

  • Stayed: May 2015, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank langvass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabiano D, Gerente geral at Othon Suites Recife Metropolis, responded to this reviewResponded July 31, 2016

Dear Guest,

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

Sincerely,

Fabiano Dornelles
General Manager
Mercure Recife Metropolis

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 12, 2015

Very nice place. Location si good as the neibourhood is quiet. Staff was carring, food was tasty and breakfast very Nice. Rooms are spacious although would perhaps need a slight revamp ( furnitures and decoration) WE very much enjoyed our stay.

Room Tip: Any floor Will do for the hôtel and the neibourghood are quiet. Perhaps better on the higher floors for the view.
  • Stayed: February 2015, travelled as a couple
    • Value
    • Location
    • Service
Thank 153AlexParis_France
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabiano D, Gerente geral at Othon Suites Recife Metropolis, responded to this reviewResponded July 31, 2016

Dear Guest,

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Sincerely,

Atenciosamente,

Fabiano Dornelles
Manager
Mercure Recife Metropolis

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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