This is an updated review. Previous reviews I have it 5 stars, but recent changes have really put a damper on going there.
I do not know if it is under new management or what, but they are putting in new security procedures that maybe in theory are ok, but in practice they stink. At the arena there is ample room indoors for folks to stand In line to get in without disrupting anything and it has worked well in the past. Now to get into a sporting event they make you stand outside. The past few weeks temps have been in singe digits or low teens, but with wind chill feel like temps have been well below zero, yet they make you stand outside without regards to weather. I feel it is irresponsible to force singers and small children wait outside in line so freezing temperatures. Also It also is anyone’s guess if they will open disabled Entrance for season tickets holders. I have sent e mails and left phone messages without any response. To me it is clear that they do not put a high priority on customer satisfaction. Once you get into the arena security and ushers Are outstanding, and the hockey is fantastic, but management has taken some of the fun out of going to a hockey game.
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