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All reviewsjunior suitepool sidecalangute beachvalue for moneysofa cum bedbreakfast buffetfront officenorth indiancourteous staffexcellent stayroom serviceawesome foodfood qualityrestaurant staffgreat hospitalitynice propertygroup of friends
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Reviewed April 2, 2018

Room service,food, help desk, ambience, everything was superb...Would want to specially mention that the staff members were very warm in their approach. Would surely recommend Azzure to friends & family.

Stayed: March 2018, travelled with family
Review collected in partnership with this hotel
Thank mail2punamsharma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AzzureSpree, General Manager at Azzure By Spree Hotels, responded to this reviewResponded April 3, 2018

Dear Guest

Greetings from Azzure by Spree !

We are glad to note that you had an excellent experience at Azzure, and valued our team efforts and approach, who made this happen

Your recommendation would certainly go a long way to navigate others' decision. Thank you for sharing your experience on this wider platform

We do look forward to welcome you again, whenever travel brings you our ways

Stay well, best regards

Gurmeet Randhawa
gm.azzure@spreehotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 2, 2018 via mobile

Excellent facility. Wonderful Greek style hotel. Amazing rooms and the pool is well maintained as well. The staff is very courteous, especially Joy from the restaurant and Namdev from the bar.
Definitely a must stay place.
5 stars

Stayed: April 2018, travelled with family
Thank pinkfloyd02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AzzureSpree, General Manager at Azzure By Spree Hotels, responded to this reviewResponded April 3, 2018

Dear Sir

Greetings from Azzure by Spree !

Thank you for your stay, and an inspiring review ! Seems you enjoyed the stay as much as team enjoyed serving you. I would gladly share your compliments with team (especially Namdev & Joy)

We look forward to welcome you for yet another perfect stay

Stay well, best regards

Gurmeet Randhawa
gm.azzure@spreehotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 2, 2018

Location - Just a few kms away from all the buzz but at the same time it gives you complete privacy.
Rooms - Neat and clean, spacious with amenities like tea/coffee maker, toiletries, wardrobe.
Staff - Very helpful and polite.
Breakfast - is the beat part. Lots of choices including live dosa and egg counter.
Beautiful bar by the pool area playing some classic music thru the day.
Was travelling with an infant and the hotel staff was very cooperative in any additional request.
Hotel does not have elevators.

Room Tip: room with balconies are good.
  • Stayed: March 2018, travelled with family
    • Location
    • Rooms
    • Service
Thank Inderc75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AzzureSpree, General Manager at Azzure By Spree Hotels, responded to this reviewResponded April 3, 2018

Dear Sir

Greetings from Azzure by Spree !

It was indeed a pleasure meeting you during the course of your stay with us. We are elated to know that you had a great stay. It seems all elements at Azzure, such as room, amenities, food & beverage, pool, bar etc synced with team efforts, bring you a great stay

We do look forward yet another opportunity to serve you again

Stay well, best regards

Gurmeet Randhawa
gm.azzure@spreehotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 1, 2018 via mobile

Heart book this hotel according to the review that it was 4 star and when we reached honestly we were really disappointed because the front desk was really really rude we had two rooms with Ajay was too rooms in different places and there is no elevator so if you are on the second floor you are basically screwed and then the poolside area is dominated most by Russians so you feel very outkast and the staff is also attending the Russians because they leave largest repsol would you do whatever reason I have no idea the food in the breakfast buffet is ok and the rooms are just fine nothing really interesting the quality of the toiletries is great and overall I was disappointed except for the fact that its location is outstanding and to be honest I only like the location as it suited my purpose

Stayed: March 2018, travelled with friends
Thank Divsin0629
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AzzureSpree, General Manager at Azzure By Spree Hotels, responded to this reviewResponded April 2, 2018

Dear Sir

We at Azzure endeavour to send back satisfied guests, and it is indeed concerned when this doesn’t happen. Based on your review, it seems, we at this occasion, could not meet your expectations. Please accept our sincere apologies for the inconvenience you experienced, and for the negative impact on your overall stay experience.

We do have Foreign as well as Indian clientele, however, we serve them without being biased. I wish to reiterate how important is a guest experience for us to re-look into deployed products and processes, and take corrective measures to ensure customer delight & satisfaction. Entire Team is being briefed in an appropriate forum with necessary counselling and coaching. Our focus would be to continue evaluating our product and services based on guest-experience, and initiate steps towards enhancing guest-experience.

I am glad that your liked the location of the hotel, and we thank you for your stay. Trust, you shall provide us another opportunity to turn around the experience. Team Azzure & I look forward to welcome you again, whenever travel brings you back our ways.

Should you require any assistance, please feel free to contact me directly

Best regards

Gurmeet Randhawa
gm.azzuregoa@spreehotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 22, 2018

i stayed at azzure hotel for 2 days i.e 15 and 16 march and checked out on 17.. hotel was not as per my expectations. staff was not coperative and reception staff was also not good. i had booked hotel well in advance and paid 14300 rs for 2 days that includes all meals and full day sightseeing.. first of all they gave room half n hour late. then they refused to give us lunch..after some argument and showing my bill they gave us lunch.. then my full day sight seeing was booked by taxi..4-5 points in morning and then again drop to hotel and then 4-5 spots in evening.. instead they provided a bus to travel that also for half day sight seeing.. they didint gave evening sightseeing. that is cheating i think with a tourist.. an advice to manager of hotel- if u r taking money then u should not cheat tourists, u must give them every facilty booked if u cant give more.. i was not satisfied..

  • Stayed: March 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Namit S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AzzureSpree, General Manager at Azzure By Spree Hotels, responded to this reviewResponded March 29, 2018

Dear Sir

Greetings from Azzure by Spree !

We are indeed concerned to note your dissatisfaction, and at the same time, your feedback is quite disconcerting for us. It does get us an opportunity to revisit product, processes and resources at our end, and work towards enhancing guest experience.

As we noted your booking was routed through a third party agency. Minute details such as check-in time, sight-seeing package and other package details are already available with the agency, however, we noted there is a communication-gap, which had already been taken up with agency, who is well aware of terms and conditions of your package deal

Though it is our constant endeavour to send back very satisfied guests, however, it seems, we on this occasion couldn’t leave an impact on your stay. Your feedback has been well noted, and shared with the team in an appropriate forum to work on the shortfalls, you cited

Please do let me know, in case I could be of any assistance to you.

Stay well, best regards

Gurmeet Randhawa
gm.azzuregoa@spreehotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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