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Extended Stay America - Mobile - Spring Hill
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Reviews (45)
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All reviewsgrab and goroom was cleanoff the highwayexcellent hotelspringhillcleanerspropertyatlantacomfortsink
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3 - 8 of 45 reviews
Reviewed March 21, 2018

The sink in the Kitchenette has a slow drain and needs attention. Drano might solve the problem. Them again it's on the third floor and it may take a little longer to drain. Other than that I have been pretty much satisfied with my stay. Restaurants are close, ease of access is good, and staff are friendly which is a plus.

  • Stayed: March 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Extended Stay
Thank 571ralphw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00esa, Manager at Extended Stay America - Mobile - Spring Hill, responded to this reviewResponded March 22, 2018

Ralph, thank you for sharing your experience at Extended Stay America. It's great to know you enjoyed your stay and our location and service made it more better. However, we have discussed your feedback with our maintenance staff to help avoid this issue in the future. We hope you will come back and see us on your next trip to our area.

Sincerely,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 17, 2018 via mobile

Stayed during MJ Live concert.
Rooms were really nice, and staff was always available to assist. The room, bed sheets, and the bathroom was clean.

Way better than I expected and will be my go to in Mobile.

Stayed: February 2018, travelled with family
Thank Rashelle E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00esa, Manager at Extended Stay America - Mobile - Spring Hill, responded to this reviewResponded March 18, 2018

Rashelle, thanks for being our guest while here for a concert. We are delighted to read you liked the service and amenities we offer and that you had an enjoyable stay. All of us at Extended Stay America would love to be the hotel of your choice every time you are in the area.

Sincerely,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 13, 2018

I Loved this trip. The rooms were Affordable and clean which is a plus. The staff was super friendly and very respectful. I'd definitely refer your company to anyone and would come again. I felt very safe on the property.

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Extended Stay
Thank chelpoohbear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00esa, Manager at Extended Stay America - Mobile - Spring Hill, responded to this reviewResponded March 14, 2018

Thanks for recommending Extended Stay America and for the wonderful feedback. We are glad to read you received an excellent service from our staff and that you had an enjoyable stay along with the value we offer. It is a pleasure having you as our guest, and we look forward to being the hotel of your choice every time you and your family are in the area.

Sincerely,
Hotel Management

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Reviewed January 22, 2018

extended Stay America on Springhill Avenue was a great place to stay. The staff was very courteous and professional. The rooms were clean and well equipped and the check in and check out process was quick.

  • Stayed: January 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Extended Stay
Thank Gregory S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00esa, Manager at Extended Stay America - Mobile - Spring Hill, responded to this reviewResponded January 22, 2018

Gregory, thanks for the awesome feedback. We are thrilled to know all went great during your stay and that you were satisfied with all that we have to offer. It was a pleasure hosting you at Extended Stay America, and we look forward to serving you again soon.

Sincerely,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 17, 2018

Rooms were clean, staff was friendly...gets a little noisy around 6am, other than that, my stay was great! The rooms were clean, Fiona called to make sure we were satisfied with the room. I would highly recommend this location!

  • Stayed: January 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Extended Stay
Thank W9876FYkimberlys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00esa, Manager at Extended Stay America - Mobile - Spring Hill, responded to this reviewResponded January 17, 2018

Kimberly, thank you for staying at Extended Stay America. We are delighted to read you liked our convenient location and courteous service. We will be sure to share your compliments with the entire team, especially Fiona. We appreciate you recommending us and look forward to welcoming you back soon.

Sincerely,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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