We stayed here on our way back from Disney to catch the Country Throwdown tour. The room was nice the water park was great. Leah booked our room and she was great. Our problem was with the person that checked us in. She treated us like cattle. She talked so fast we couldn't keep up with what she was saying. We have never stayed here before so we had questions. She acted very annoyed and didn't want to be bothered. We couldn't find a luggage cart so we called to see where they were stored. Again this same very rude person said they should be on the third floor and that was it. After lookiong again and not finding we called agin. The very rude person snapped she couldn't help us that she had seventy check ins this date. Leah was very nice and advised me she could send someone to look. I told her we would find one. All that to say this. WE WILL NEVER STAY AT THE WHARF AND GO THROUGH WHARF RENTAL PEOPLE AGAIN BECAUSE OF THAT VERY RUDE PERSON!!!!!!!
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- Also Known As:
- The Wharf Hotel Orange Beach