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Reviewed September 25, 2017 via mobile

We stayed in the new building opened in 2015. Our unit had fabulous views of the marina and out to sea. Good food entertainment and facilities. The resorts main restaurant overlooks the marina. Only one problem is the lack of provision for entertainers who have to cram at the end of the room with poor view for diners.
Our room had wonderful shower and other facilities such as USB ports. One problem was nowhere to hang towels accessible from the shower. The modern washbasins and plumbing may look great but not as functional as standard designs.
Overall a nice place to stay and definitely looking to a return visit. Best beach in Fiji for safe swimming.

Stayed: September 2017, travelled as a couple
Thank Simon F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pearlresort, Guest Relations Manager at The Pearl Resort, responded to this reviewResponded September 28, 2017

Bula Vinaka Simon F,

we are delighted that you enjoyed your stay with us and welcome your feedback regarding rooms and restaurants.

Thank you for taking the time to share you feedback with us and your fellow travelers.

Vinaka!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 25, 2017 via mobile

I spent three days at this hotel and had a great time.
I was at the cheapest room with garden view and to my surprise I really loved it because it was beautiful and quiet. The staff was very friendly and helpful and I enjoyed dining at the breakfast buffet and having lunch and dinner at the Deli & Riviera restaurants.
I would definitely recommend this resort to anyone

Stayed: September 2017, travelled solo
Thank Noamico3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pearlresort, Guest Relations Manager at The Pearl Resort, responded to this reviewResponded September 28, 2017

Bula Vinaka Noamico3,

vinaka vaka levu for taking the time to review your stay with us.
It is a pleasure to hear that you enjoyed your stay and look forward to welcoming you again in the near future!

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Reviewed September 23, 2017

First room had bed bugs (I got bitten) and the second room was very damp for the first day. It was our first time to Fiji and the cost of things took us back several steps, F&B and activities are way OTT in my view and when you look at the general income levels there should at least be a good meals at reasonable prices but there's almost nothing in Pacific Harbour below $10 and you don't really have a choice where to eat as unless you have a car and know where to go.
The staff are nice, breakfast was fine but a bit boring (I think they could have changed or had a couple more local dishes a bit to make it more interesting), the pool was nice and the beach was lovely.
The 3+ hour bus trip from the airport in Nadi was long but scenic and do plan extra time as there can be delays.

Room Tip: Room 144 had bed bugs, the higher floor was fine
  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank LVTai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pearlresort, Guest Relations Manager at The Pearl Resort, responded to this reviewResponded September 25, 2017

Bula Vinaka LVTai,

thank you for your review.

We regret that you found one single bed bug in your room. Since you were present while we checked your room you are aware that we we did not locate any bed bugs in your room which indicates that this unfortunate passenger must have been picked up along the journey and it's origin was off site. Our rooms are serviced by a pest control company on a regular basis and we are very vigilant to ensure that our guests have a comfortable stay. Given that you remained in your room and extended your stay twice we hope that you enjoyed your stay in Pacific Harbour.
Prices in Fiji reflect the heavy tax every business here is obliged to pay.
We welcome your feedback regrading our breakfast and will look into making improvements.

We would like to thank you for taking the time to share your feedback with us and your fellow travelers and hope to welcome you back in the near future.

Vinaka.

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Reviewed September 17, 2017 via mobile

Stayed in the newer part of the hotel with my wife, attending a 4 day business conference. Have been to Fiji a few times but first time to Pacific Harbour. Dinner at the al a carte restaurant was a highlight but thought breakfast was disappointing as had no egg station and also strange mixes of food! Biggest issue was condensation in our room which meant room was musty smelling and walls inside room were wet to the touch! This meant clothes and bedding was damp! Also, no towel rails in bathroom meant was hard to reuse towels.

Stayed: September 2017, travelled on business
Thank Jeremy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pearlresort, Guest Relations Manager at The Pearl Resort, responded to this reviewResponded September 19, 2017

Bula Vinaka Jeremy W,

thank you for taking the time to review your stay with us.
We welcome and appreciate your feedback regarding the rooms and will table this further with the team.
It is a pleasure to hear that you enjoyed dining with us for the most part. The breakfast buffet offers eggs cooked to order as well as omelettes to avoid long queues. While they are being cooked our guests are able to relax and watch the boats in the marina while enjoying tea or coffee. We sincerely apologize if this was not communicated with you and will work on better signage.

If you have any further feedback you would like to share with us please do not hesitate to contact us directly. We look forward to hearing from you.

Vinaka!

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Reviewed September 15, 2017 via mobile

It's a good and beautiful resort, staff is very friendly. I loved it! I hope you can come in your visit to Fiji. It's a really awesome place to enjoy with family, friends and with your couple. Dancing with the music, drinking, laughing, playing games and more.

Stayed: September 2017, travelled with friends
Thank Randy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pearlresort, Guest Relations Manager at The Pearl Resort, responded to this reviewResponded September 19, 2017

Bula Randy B,

it is a pleasure to hear that you enjoyed your stay with us.
Our entire team would like to thank you for choosing to stay with us and hopes to welcome you back again in the near future for more laughter and fun!

Vinaka vaka levu!

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