This visit as been wonderful. The rooms are terrific with the exception of a slight odour noticeable on entering my room. I suspect it is from the drain pipes (sewer gas smell?).

The room, although it has ashtrays, does not smell. It has a shower with a window into the room itself. There is an electric switch to raise/lower the blind.

The room has twin beds, a fabulous view and terrific staff. English is not a problem in general.

The breakfast buffet is the best I have ever had at any hotel over the years. Great variety and excellent quality, with gourmet cheeses, quiches, baked breads, fruit, cappuccino coffee, and everything else you would want at a breakfast. Open from 6:30 to 10 on the 2nd floor, it is phenomenal. This was included with my room rate as part of a package at a conference rate along with internet.

I'd recommend this hotel without any hesitation. The subway station outside is Tangquio Station on line 4. Great hotel experience. Many thanks to all the staff here.

Good location , rooms are good but has a few missing elements.

No Wifi - it is a nightmare in this age without wifi. I am not even talking about free wifi - there is just no wifi.

Front desk - is understaffed - service is good but there is always a queue.

Checked in this hotel late at night after flying in from Singapore. The desk clerk seemed unsure of our reservations (i was traveling with 3 colleagues from the US) and he coughed and sneezed all over our passports, room keys, and credit cards. Meanwhile we watched the bell desk captain ignore a ringing phone until it rang over 20 times, and the security manager come in through the front door only to have it slam in the face of a Chinese female guest with both arms filled with luggage. The rooms must have been quite nice 2-3 years ago but now appeared somewhat unclean. The best part of this hotel is that they have a wonderful free bus service that take you to Ningbo directly to the Sheraton Ningbo (a wonderful hotel).
I was told a new General Manager was arriving to this hotel from another Sheraton property in a few days. He has a big challenge ahead to turn the apathetic team members around.