I had been discouraged to book this hotel based on a number of TA reviews saying the hotel wasn't up to Four Seasons standards. Having stayed at a fair number of Four Seasons I am used to the usual exceptional service, so I had booked elsewhere but at the last minute I thought I would give it a try for myself.
Overall it stood up to the standards maintained by the group. Aside from a delay at check in due to a long queue and what appeared to be local travel organizers ignoring queue and taking considerable time, my stay was fine. An apology was made and it appeared to be genuine. I was early however room was ready and no problems whatsoever. The room was spacious and sufficiently modern, and the staff were excellent across the board, concierge, room service, breakfast restaurant.
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- Also Known As:
- 4 Seasons Hotel Shanghai
- Four Seasons Shanghai
- Shanghai Four Seasons