I travel to Shanghai regularly and always stay at this hotel over many years. I had booked through the hotels own reservation system as I had a problem with a booking previously made through an agency website. I had booked a club floor room as normal and was rather surprised to find when I arrived at 7pm that my room was not ready and I would have to wait for another 45 minutes before i could get into the room that I had reserved and already paid for. After travelling and working all day not what you want to hear. I was offered a lesser quality room instead which astounded me. It was only when protested that I was offered something better. In the end it was resolved but really not what you expect when a booking had been made in advance and payment also made. I will have to consider whether I change to another hotel now for my regular trips to Shanghai.
- Official Description (provided by the hotel):
- With its strategic city center location, Crowne Plaza Shanghai situated next door to the Shanghai Arts Film Center and about 3 minutes’ walk to Metro Station line 10、11; only minutes away from the bustling Xujiahui and Huaihai road shopping areas and close to the consular district and major Puxi exhibition venues. The hotel is situated just a 25 minutes drive from Hongqiao International Airport and 50 minutes from Pudong International Airport. ... more less
- Reservation Options:
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- Also Known As:
- Crowne Plaza Shanghai Hotel Shanghai
- Shanghai Crowne Plaza