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Park Hotel Shanghai
Ranked #157 of 5,222 Hotels in Shanghai
Reviewed 13 July 2017

the hotel is lovely to look at, very art deco, built in the 1930's, but looks are deceiving. we were the only 'white' people staying here. mainly chinese! the front of house staff have limited english, this included the concierge (although he did try to understand our questions) the room was okay, but had so much furniture in it that it made it very small!. the air con was noisy making it hard to sleep, in the 3 nights we were there the room was never dusted and there was mould in the grouting over the bath/shower (ugh!) breakfast was barely adequate as it was mainly chinese. eggs were cooked, but left on plates in the open (not on a hot plate) the juices tasted like cordial, best bit was the fruit. best part about the hotel was its proximity to the Nanjing Rd pedestrian street (shops, shops and more shops) dont stay at this hotel unless you speak chinese!!!!

  • Stayed: July 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Shazza1711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5 - 11 of 366 reviews

Reviewed 25 June 2017

Very unfriendly staff, took us 40' to check in. The room was average and the bathroom looked like it was still the same like in 1950. We asked to arrange a taxi in 20', when we came down, nothing was arranged so after waiting another 10' we did the trip on foot which caused us to miss our appointment by 20'. Never going back here when in Shanghai.

  • Stayed: June 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
1  Thank Jorgen_VH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2017

This hotel was built in the 1930s and at some point was probably the best in the area. Its been renovated over the years. It still has some traces of grandeur but it looks like its going to need some updating soon.

We arrived a couple of hours after midnight to the strong smell of cigarette smoke. The lobby was rather dark but the staff quickly processed our check in. We then lugged all our luggages ourselves to our room. The view from the window is not so good, and hampered by the chair and ottoman beside it. This same chair and ottoman makes the cabinet situated behind it (and the safe inside the cabinet) difficult to access.

For an old hotel, the noise coming from the hallways is quite considerable. Otherwise, sleep quality is good.

In-room wi-fi is free but spotty. And considering that there is no Google here looking for things up on the internet can be a chore.

The bathroom is spacious, but there is no bidet.

Breakfast is on the second floor, with a decent buffet spread. The spread hardly changes from day to day. I asked for 2 omelets with everything on it from the chef and for some reason, while he acknowledged that I asked for omelets, he gave me scrambled eggs. Otherwise, the breakfast staff are very, very friendly and helpful.

The best part about this hotel is its location. There are a lot of shops around it. Nanjing Road and People’s Square are a walking distance. You can also walk to the bus station that takes you to Zhujiajiao Water Town from here. A taxi from here will of course take you anywhere in Shanghai. In a street behind the hotel theres a whole stretch of restaurants to try. And theyre very good.

The hotel is a bit old. But for the price, its well worth looking into.

  • Stayed: March 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank ac_agati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2017

I recommend this Art Deco hotel. It is really like a museum. The front desk is no exception. Like a deja vu of the old China (in a good way). Nice bar, and Chinese/Japanese breakfast. Very well located close to Nanjing Road and the Bund. Opposite a metro stop, so you can go anywhere.

  • Stayed: April 2016, travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank dag007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 December 2016

I was only staying overnight on business but it's the best location I've had for a budget hotel as it's right in the middle of the action. The hotel was clean and functional if a little basic however that's all I needed for my nights stay.

  • Stayed: November 2016, travelled on business
    • Value
    • Rooms
    • Service
1  Thank Andrew T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
parkhotel170, Public Relations Manager at Park Hotel Shanghai, responded to this reviewResponded 14 December 2016

Thank you for your recommendation in Park Hotel. Hope to serve you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 November 2016

Pro's:
There were more things I LOVED than what I found frustrating.
1.) Its about 45 minutes from Pu Dong airport via taxi/private car (we got a private car from airport that cost 700RMB = $102 USD)
2.) The hotel is right across the street from People's Square Station
3.) The breakfast buffet was good, it had enough to fill your belly to get through a long day on 1 big meal (88 RMB = $13 USD)
4.) When you exit the hotel and walk to the left, there is a Starbucks, Wax Museum, and Shopping Mall with a food court on the Basement level (most of their malls have this so be sure to stop in!)
5.) When you walk out of hotel and exit left, it takes you straight on to Nanjing Road and The Bund at the end of the road! This was the highlight of our stay.
6.) When you see the Bund, be sure to check out the tunnel and some of the quirky amusement they have inside(3D trick museum, etc)
7.) We stayed in room 511 and the view wasn't great but it was good enough.
8.) Shanghai Disney was about 45 minutes away by taxi and cost around 145 RMB ($21). If you can plan ahead, take a train, its cheaper and if you get motion sickness, you wont feel sick from the drive there!!!
9.) The concierge, housekeeping, and doorman were extremely sweet, I would definitely stay here again!

Con's:
Making the reservation was the only part of my booking/stay that was extremely frustrating... When I originally made our reservation we booked with a "pay at the hotel option" but decided to change it so that we could have the reservation charged in full prior to our arrival. We didn't want to have any problems with our credit cards being we were from another country. I sent the hotel many emails asking to please charge the card and after very rough communication and being told many times my card is declined, we found that they don't accept debit cards. We finally figured that out 2 days before our arrival and had to have our employer put her card on file with booking.com and we gave the hotel card info as well. Again, room was never charged in full so we ended up having issues upon our arrival because the credit card was not under our names...
Lastly, the ac was constantly warm luckily it was around 50 degrees outside so we just opened the windows and the room was nice and cool. I found this funny because the bath water was constantly room temperature and took forever to drain so I was constantly trying to shower quickly not giving the water time to heat up!

  • Stayed: November 2016, travelled on business
    • Value
    • Location
    • Service
1  Thank jontedeleon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
parkhotel170, Public Relations Manager at Park Hotel Shanghai, responded to this reviewResponded 14 December 2016

Thank you for your detailed comment! It's our honor that our hotel satisfied you! Welcome to Park Hotel again!

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Reviewed 29 October 2016

Built in the 1930s, with plenty of memorabila to recall the times including flooring, furnishings and lights. The rooms and corridors are charming and the staff are very helpful. Deligthfully located close to the Park, great Shanghai restaurants, the Shanghai Museum and Concert Hall and a lovely walk down the mall to the Bund. Reasonably priced and charming. More than just a place to stay.

Room Tip: Ask for a view of the park Level 5 or above. You will enjoy what ever you get.
See more room tips
  • Stayed: October 2016, travelled with friends
    • Location
    • Cleanliness
    • Service
1  Thank Tozc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
parkhotel170, Public Relations Manager at Park Hotel Shanghai, responded to this reviewResponded 9 November 2016

Thank you for choosing Park Hotel! We are looking forward to serving you next time!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Hotel Shanghai

Address: No.170 Nanjing West Road, Huangpu District, Shanghai 200003, China
Region: China > Shanghai Region > Shanghai > People’s Square
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#143 Luxury Hotel in Shanghai
#153 Best Value Hotel in Shanghai
Price Range: $139 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Hotel Shanghai 4*
Number of rooms: 261
Official Description (provided by the hotel):
Park Hotel located in Shanghai, China, is considered an architectural milestone that lends a touch of historic charm to the animated cityscape. Park Hotel offers travelers around the world their 252 art deco-styled rooms. Park Hotel’s dining, business, and recreational offerings reflect the unwavering passion for great hospitality and service for guests. ... more   less 
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Also Known As:
Shanghai Park Hotel

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