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“Not worth the money!”

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Tabacon Thermal Resort & Spa
Certificate of Excellence
GreenLeadersGold level
Victoria, Canada
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Not worth the money!”
Reviewed 21 February 2012

I don't know how this is a 5 star hotel. I would give it a 3 at best. I want to clarify this review is only for the hotel not the springs. (I give the springs 5 out of a 5) We stayed in a "Superior Premium Room" but it remind me of a best western/motel 6. It by far was not worth the $500 CAD a night that we paid. After Tabacon we stayed at another hotel in the La Fortuna area for half the price for twice the hotel Tabacon was. The only up side to this place is that you get free access to the hot springs (which in my books is a must see/do)

  • Stayed February 2012, travelled as a couple
    • Value
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Helpful?
1 Thank IslandDrifter23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dpape, Gerente at Tabacon Thermal Resort & Spa, responded to this review, 14 March 2012
Dear IslandDrifter23,

Thank you for sharing your points of view. Tabacon Grand Spa Thermal Resort is rated 5 stars, which is well deserved and proudly sustained by its excellence and endorsed by Leading Hotels of the world. All opinions from our customers are always important and valued, we hope your next time you visit us we can surpass your perceptions.
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Florence, South Carolina
Level 4 Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 20 February 2012

This was a wonderful place to visit. The grounds were beautiful & the rooms spacious and comfortable. The food in the restaurant was fair, but the surrounds made up for it. They have a great fitness center.

  • Stayed February 2012, travelled with friends
    • Value
    • Location
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Helpful?
1 Thank pocket213
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dpape, Gerente at Tabacon Thermal Resort & Spa, responded to this review, 14 March 2012
Dear Pocket213 We are pleased to receive such kind words about your trip to Tabacon. Indeed, we have magnificent surroundings with gorgeous views of nature and volcano, incomparable hot springs, delicious international gourmet and local food, updated rooms which provides the best comfort for your vacation. And in addition, we do care about our customer’s wellbeing and health, that is why we have a well equipped gymnasium, a spectacular Spa and the great hot springs to relax, spoil and be pampered. Looking forward to welcome you back again in Costa Rica.
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Hollywood, Florida
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 February 2012

The location, the room, the hot springs and spa treatments, and the accomodating, friendly staff were all top notch! After 2 days the clouds lifted and surprise, we had a beautiful volcano view from our room! The breakfast buffet was outstanding, especially seeing the coati's waiting to have a snack! We will definitely return.

  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Judy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dpape, Gerente at Tabacon Thermal Resort & Spa, responded to this review, 14 March 2012
Dear Judy D thank you for sharing your wonderful experience with us. Tabacon Grand Spa Thermal Resort is the best spot for the best luxury vacation. We would love to welcome you back anytime you wish to return.
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Los Angeles, California
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 20 February 2012

Tabacon was a very pleasant stay! They have the best Springs. If you walk up to the top of the Springs the have some private gardens for adults only and you can lay out on a day bed for free. We drove from Manuel Antonio. The navigation is spot on and it took about 5 hours. Very curvy roads.

Pros:

Internet in room
TV in room
Amazing spa and springs
Nice sized rooms
Comfortable beds
Shanghi Gardens

Cons:
Can be a bit noisy in rooms because doors open to the outside
Food is a rip off. Cost of breakfast!!!!!!!!

Suggestions:
Bring water shoes
Eat in town La Fortuna (Don Rufino's is amazing)

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
3 Thank ucla1212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dpape, Gerente at Tabacon Thermal Resort & Spa, responded to this review, 14 March 2012
Dear Ucla1212 Thank you for your opinion and suggestions which are very valued. At Tabacon Grand Spa Thermal Resort we are always aware about customers´ requirements and try to place all of them while providing the best facilities and an impeccable Customer Service. It is great to hear that you had a great vacation in Costa Rica and went to two beautiful places, Fortuna and Manuel Antonio, both with amazing natural landscapes to be admired and enjoyed. Hope you visit us on your next trip to La Fortuna.
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Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 February 2012

We were recommended to viSit Tabacon and it was worth it every $$.
Location and the springs aré the best , food was Excelent and service is very Good.
We see that hotel managment improving and renovating rooms, hopefully we can get in one of the New Rooms, ++++

  • Stayed February 2012
    • Value
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Helpful?
1 Thank FLgeo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Morehead City, North Carolina, United States
Level 2 Contributor
6 reviews
Reviewed 18 February 2012

This place........ is truely heaven! It is so worth the trip. We drove 7 hours to get there and stayed two nights. The springs are so beautiful and relaxing. Just thinking about them makes me melt. They are truely beyond words! The staff there are so friendly and wonderful! The rooms are beautiful and the beds are soft and plush. Definetly worth the money!

  • Stayed February 2012, travelled as a couple
    • Value
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Helpful?
Thank Heidi H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St. George
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 February 2012

We could only stay one night, but it was well worth the 3 hrs driving to get there. We really enjoyed an evening in the hot springs (free with hotel stay) and again in the morning til noon--that's the draw here and it was outstanding, but the rooms and hotel were gorgeous in every way too. The breakfast buffet was world class and worth the $28/person, but the evening buffet near the springs was cruise fare and definitely overpriced in my opinion at $42/person. It's a stunning part of the world, and you should not miss this experience!

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eatingandbreathing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tabacon Thermal Resort & Spa

Property: Tabacon Thermal Resort & Spa
Address: 13 Km Northwest, Arenal Volcano National Park, La Fortuna de San Carlos, Costa Rica
Phone Number:
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Top resorts Hotel in La Fortuna de San Carlos
#2 Business Hotel in La Fortuna de San Carlos
#4 Luxury Hotel in La Fortuna de San Carlos
#4 Green Hotel in La Fortuna de San Carlos
#6 Spa Hotel in La Fortuna de San Carlos
#9 Romantic Hotel in La Fortuna de San Carlos
#13 Family Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Tabacon Thermal Resort & Spa 4.5*
Number of rooms: 103
Official Description (provided by the hotel):
Nestled in the heart of the tropical rainforest at the base of the majestic Arenal Volcano in the northern Region of Costa Rica. This five-star carbon neutral resort offers a unique blend of nature, adventure and relaxation. A member of The Leading Hotels of the World, Tabacon provides luxurious accommodations, services and amenities in a picture-perfect natural setting. The resort's unique healing thermal mineral spring river emerge from the volcanic earth, cascading to form waterfalls, streams, tranquil pools and ponds. Explore Shangri-La Gardens an hotel guests and adults-only hideaway, delight your senses with world- class cuisine inspired by local fares or surprise that special person with a gala dinner in the middle of the rainforest. Inside the gardens is the resort's Grand Spa, member of The Leading Spas of the World which combines a beautiful location with a singular spa experience, where treatments are rendered in open air bungalows all of them with private jacuzzi. ... more   less 
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Also Known As:
Tabacon Grand Spa Thermal Hotel La Fortuna De San Carlos
Tabacon Grand Hotel Thermal
Tabacon Grand Resort Thermal
Tabacon Resort
Tabacon Hot Springs
Tabacon Thermal Resort & Spa Costa Rica/La Fortuna De San Carlos

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