We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (520)
Filter reviews
521 results
Traveller rating
209
206
73
23
10
Traveller type
Time of year
LanguageAll languages
More languages
209
206
73
23
10
Show reviews that mention
All reviewsla fortunacentral locationarenal volcanolarge supermarketfirst floorg adventures tourcosta ricahot waterrestaurants and shopslocation is greatbreakfast was includedprivate balconysan josebeautiful viewjunior suitenice breakfastwonderful hotel
Filter
Updating list...
33 - 38 of 521 reviews
Reviewed August 16, 2017 via mobile

VERY noisy - despite signs saying people should be quiet in the bar area after 9pm (most of the rooms surround the bar) this wasn't enforced. Severely lacking in the basics e.g. No curtains over balcony door + large window above main bedroom door meant light was streaming into the room all night?? Aircon leaked on the bed, was told it had been fixed but still leaked the following night. Staff all seemed nice which was maybe this hotel's only good point. Laundry service offered was over priced.

Stayed: August 2017, travelled with family
Thank Gingovino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Flower1989, Gerente at Hotel Las Colinas, responded to this reviewResponded August 22, 2017

We are very sorry for your experience, it seems that many things came together at the same time wich is not normal.
It is true that we are pleased to keep quiet after 9 pm in all areas of the hotel including our Coffee, Bar & Smoothies, which is open until 10 pm, however it is not a noisy place, on the contrary it is very familiar.
We will take into account what it tells us about the curtain of the balcony door, it is something simple to fix, this room is in front of the street and to last the last 22 days were the village festivals which increased the noise by 200% , but for which we can do nothing, once a year and for financing local sports projects.
Our air conditioners are efficient and work properly between 22-25 degrees centigrade, if they are unconfigured they can lead to drip problems, this is easy to fix from the front desk staff, and we always ask the gust to not change the configuration from the remote control.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 3, 2017

main floor guest rooms and corridor had very strong cleaning solution smell like pine sol.
Otherwise a great location with professional staff. Very nice breakfast and many restaurants, grocery store and tourist activities near by.

Stayed: January 2017, travelled with family
Review collected in partnership with this hotel
Thank Dave K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivette L, Gerente at Hotel Las Colinas, responded to this reviewResponded July 22, 2017

Thank very much for your review.

We are taking your sugestion under consideration , thank you. We also want to let you know than all our cleaning products are 100 % biodegradable, which is a very important policy of our Enviroment Management Plan.

Thank you,


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 1, 2017

We stayed four nights in March 2017 at Las Colinas in the Junior Suite with Private Balcony #33. We had been to La Fortuna over the years, and this trip topped them all. Volcan Arenal was happy the entire time we were there! The view of the volcano from our room was beautiful, and it was a real treat to wake up in the morning, and watch such majesty! In the early evening, the sunsets were spectacular! AS for the hotel, we had a wonderful time. The entire staff was very kind and accommodating. The room was kept very clean, and one day we came back to be greeted by lovely flowers on the bed. Breakfast was always good, with fresh coffee, a variety of hot food and fruits. Even though we had a small, private balcony, the shared patio was a bonus. There were several lounge chairs and couches, and we took advantage of the area to do our morning yoga. A guest even joined us one morning! It was nice being right downtown in La Fortuna. We visited the old church, walked around town, had ice cream, went to different restaurants for dinner. We took a taxi one day to Paradise Hot Springs and loved it! We always book our private travel with Wilson of Coati Tours. He wasn't available the Sunday we booked, so one of their drivers brought us to La Fortuna from San Jose and it worked out great. Can't wait to return one day!

Stayed: March 2017, travelled as a couple
Review collected in partnership with this hotel
Thank MagicChicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivette L, Gerente at Hotel Las Colinas, responded to this reviewResponded July 3, 2017

It is always a wonderfull experience to read our guests reviews, it is so nice to hear all the things you have enjoyed in our hotel and our region!

Thank you for the details and to visit our town and to chose our hotel, it will be pleasure to have you here any time you want!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 30, 2017

Rooms were a little small but clean and for the price and location It was excellent. The staff were all so friendly too. A family run hotel and it's always nice to stay somewhere like this rather than a chain

Stayed: April 2017, travelled as a couple
Review collected in partnership with this hotel
Thank traveller492571
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivette L, Gerente at Hotel Las Colinas, responded to this reviewResponded July 1, 2017

Thank you very much for your great review!
We are happy to know than your stay in our family hotel was better than you expected, la Fortuna is a small town community, this hotel have been here for 27 years, our roots are in this town and we love to share it with many people from all over the world, we want you to have a great experience and to talk about tha nature, green and adventure country we have!
Staing into small and family run business helps local economy, social development and responsabile tourism.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 29, 2017

I stayed in La Fortuna in January,2017. Hotel Las Colinas was inexpensive , and conveniently located in the middle of the town. All staff at front desk spoke good English.
The guy who checked us in was extremely helpful. When I said I need refrigerator in the room , he brought one in less then 5 min. He also gave us best tips how to get to most tourist attraction in most efficient way. Sorry , I forgot his name. The breakfast was very good, with a delicious fruit plate, all local seasonal fruits.
To summarize it - Hotel Las Colinas is a good bet for your money, and you can get surprisingly good service .
Roman from Albuquerque

  • Stayed: January 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank prucrom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivette L, Gerente at Hotel Las Colinas, responded to this reviewResponded July 1, 2017

Hello Roman,

Thank you very much for your lovely review!
Our principal goal every day is to help our guest to visit our natural atractions and to enjoy their time here, offer tips and ideas ussualy helps a lot our visistors and it is a pleasure for us!
Pura vida means a lot of things and this is Pura vida too.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews