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“5 Days in Paradise” 5 of 5 bubbles
Review of Los Altos de Eros

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Los Altos de Eros
Ranked #1 of 21 Hotels in Tamarindo
Certificate of Excellence
Bloomfield, CT
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“5 Days in Paradise”
5 of 5 bubbles Reviewed 6 May 2012

This was our first trip to Costa Rica. We viewed the Los Altos de Eros site online before we booked and thought it looked amazing. It was even more beautiful in person! We arrived at Liberia airport and were met by a very friendly and competent young man, Francisco. He even provided a tour during the ride to the hotel. Upon arrival, Tatiana and Yanina greeted us warmly with delicious snacks and drinks. We then took a cooking class from their terrific chef, Montserrat. The 3 meals a day were all exquisite to eat and presented beautifully. The spa was fantastic and reasonably priced. The experience was fantastic, the hotel magnificent, the staff attentive and professional in every respect. We hope to return soon!

  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Alan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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699 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (138)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
San Francisco, California
2 reviews
5 of 5 bubbles Reviewed 3 May 2012

While the men went fishing, we took a spa day. There were 6 of us, and although they normally only accodomate 5 people, they were very friendly and fit all of us in. They picked us up from the house we were staying in and I had the oatmeal and honey body scrub, the 90 minute massage and I ended with the facial. It was the best experience I've ever had at a spa and they made us feel very relaxed and comfortable. I would highly recommend them to anyone looking for a small slice of heaven.

  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kendra C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 29 April 2012

I stayed at this property March 1st to March 7th 2012. I have been in this general area of Costa Rica before but this was my first time at this site. It was one of the best vacations I've experienced and was notable for the great people I met during my week. Usually you do get to know a few people at a hotel but due to the small size and communal dining format of Los Altos one does have the chance to be in much more frequent proximity to the other guests.

As the owner, Clavin, mentioned, there is a kind of self-selection for this property such that those who want a large scale, more traditional hotel experience probably will not opt to stay at this place, whereas those who are weary of the "large resort on the beach" but would rather have some real quiet time will be more prone to choose this location.

As a guest the service and overall value proposition is beyond comparison. They have removed all hassles and nickle and diming with a simple but winning strategy: charge a fair but reasonable amount given the service and then over-deliver on service and flexibility.

Business is not that complicated, especially in service industries: make your guest feel great.

I stayed in the room that was on the lower northwest corner and thought it was fine. More importantly, I found after the first couple of days that I really didn't want tospend time away from Los Altos. It was almost as if time in other places was good but reducing the amount of time to simply enjoy the property.

Great job guys. Please keep up the standards! The travel world needs your kind of passion for service.

  • Stayed March 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank BYMToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Texas
Level Contributor
140 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 bubbles Reviewed 26 April 2012

I've visited Los Altos de Eros spa on three occasions. Each time, I have had an amazing spa experience. The staff is professional, the services offered were truly wonderful. The preparation fresh body application keeps me coming back - papaya face mask, honey/coconut body scrub, avocado foot scrub... and yes, you can eat the body prep! Haha!

It was quaint, personable and great hands on establishment. The views were breath taking. The food was delicious!!! Customer service was on point! We also liked that they provided transportation from our villa because we would not have been able to find it on our own!

This spa is appropriate for couples, small groups and individuals. We are regulars every time we are in the area!

  • Stayed July 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank mikni2wri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 26 April 2012

I live in the Guanacaste area and have frequented the spa for day trips on multiple occasions, and never been disappointed. Needless to say my expectations of the hotel were pretty high.

My wife and were looking forward to a nice relaxing getaway so after reading all the rave reviews we booked a room for one night with a king size bed. We were extremely disappointed with the layout of the hotel. Mainly because you have zero privacy. The rooms are very small only enough space for a bed and a couple of nightstands and you have to dine at the same time as all the other guests. As another reviewer said the walls are very thin so we could hear everything going on around us, and what was advertised as a King size bed was actually two doubles pushed together so we had to sleep with a large seem in the middle.

I must however say all the employees were very pleasant and the spa service is a wonderful experience. The food at the hotel was average at best and didn't compare with the meals I had been served during my daily spa visits.

If your looking to have more of a camp style feel on your vacation where you meet new people and compare your travels and experiences over daily meals served at community table then this would be the place for you, but if your looking for a romantic retreat I would choose something else.

  • Stayed April 2012, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank LakeTrout14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 18 April 2012

Where do I begin... From being picked up at the airport to the final hugs goodbye, I could not say enough great things about this place. I'll break it down...
1) The Hotel- 5 rooms, 10 guests, 30 staff members!! Need I say more?! The service here is above and beyond anything I have ever seen before! When I first saw the dining room table, I was taken back as I have never stayed anywhere this small but how I was so surprised by it! I loved spending meals with the other guests! We met some wonderful people and enjoyed getting to know them over delicious meals! We really felt like we were staying in a large house and not a "hotel"! They have drivers that will take you just about anywhere and pick you up to bring you back to the hotel! They do personal laundry daily! and fast too!! We would come back to our room after some swimming and would find our laundry from the day before in a neat pile on our couch still warm from the dryer!! A-MAY-ZING!! The free cuban cigars were a huge perk for my husband as well! He spent many nights smoking his cigar on our balcony enjoying the view! Loved it! Before arriving, We had plans to do at least 2 or 3 excursions while there... Once checked in and relaxed by the amazing infinity pool, we quickly changed our minds... We weren't going anywhere and we didn't for 6 days! :-)
2) The Location- AMAZING!! The hotel is on the side of a mountain in the middle of nowhere which is perfect! The views from every single part of the hotel are breathtaking and phenomenal!! The wildlife around the grounds are great too! The iguanas, monkeys, frogs, and everything else were so cool to see...
3) The Staff- The staff here is like no other!!! They make this place! Every single staff member is friendly and smiling and will do anything to make you happy or meet your any needs. Hania, Tatianna, Yanina, Montserrat were just a few that made our trip unforgettable!!
4) The Food- WOW!! Every single meal and everything in between was unbelievable! Breakfast, lunch, dinner meals were fresh, clean and overall healthy meals without compromising any taste whatsoever! Every meal was DELICIOUS!! The guacamole was to die for! My husband finished it off with a spoon, lol! The SMOOTHIE'S!!! The smoothies are included with your stay and are made for you whenever you want throughout the day!! They are all made with fresh fruit and are SO refreshing in the middle of a hot Costa Rican day! They have available- coffee, soda, wine, beer, smoothies, freshly baked delicious cookies, and snacks 24/7! No complaints about any of the food or drink here at all!!
5) Eros Suite- We stayed in the suite and were so happy we did!! All rooms here are gorgeous but we loved the lay out and the balcony of the suite! Will definitely be booking the suite on our return trip.
6) The SPA- Well, my husband and I each got 6 spa treatments in 4 days!!! This spa is WOW!! Overlooking the mountainside and having no walls sets the ambiance for the amazing therapists performing the treatments! Each treatment was better than the one before! I would highly recommend the Sunset Massage for 2 with the dinner!! Breathtaking night!! All spa treatments are 50% off to guests too! I made sure we down at the spa everyday of our stay!
7)The Ashram- When we were brought on our tour upon arrival to Los Altos De Eros, they showed us the Ashram!! My husband and I both had our breathe taken away. Wow! The view, the serenity, the location, everything about this place was perfect! Needless to stay, we did the yoga class as often as we could and loved it! It was my husbands first time doing yoga and he loved it and will continue to take classes here at home. Nicole was a wonderful instructor!

I know that was an incredibly long review but I just couldn't cut it short! I could actually probably say a lot more about how great this place is! My husband and I will definitely be back and are already planning a small group takeover with friends! 5 star resort all the way! You will not regret staying here! ENJOY! Xoxo

  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
7 Thank Christine O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colorado
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 10 April 2012

My mom and I visited the inn a few weeks ago and we can't stop talking about the peaceful setting, delicious food, wonderful spa, but most importantly the terrific staff. Our every need was met with a smile. We can’t say enough kind words about how much the staff made our Mother Daughter trip so special. We would highly recommend this place.

  • Stayed March 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ashley R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Los Altos de Eros

Property: Los Altos de Eros
Address: Spa de Eros, Canafistula, Tamarindo, Costa Rica
Phone Number:
Region: Costa Rica > Province of Guanacaste > Tamarindo
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Tamarindo
#1 On the Beach Hotel in Tamarindo
#1 Luxury Hotel in Tamarindo
#1 Romantic Hotel in Tamarindo
#4 Family Hotel in Tamarindo
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Los Altos de Eros 4*
Number of rooms: 6
Official Description (provided by the hotel):
We are a 5-Star Costa Rica boutique hotel & spa resting on a 27 acre estate atop a small mountain with stunning views to the Pacific Ocean. Within a 15 minute drive, (which we provide to you as a courtesy) you can surf, swim at two beaches, shop, take a canopy tour, go sport fishing, ride horses or ATV's, play golf, visit nearby towns, nightlife, restaurants. Day trips are available for whitewater tubing, rappelling down waterfalls, hot volcanic mud baths, and river experiences with crocodiles and with white faced monkeys in your boat! Rates Include: - Transportation to towns, beaches, shopping and all area attractions. - Full breakfast and delicious lunch every day. - Wash, dry, fold, iron laundry service. - Free Cuban cigars. - Exercise center, WiFi. - Concierge level service- 3 to 1 staff to guest ratio. - Coco the Chocolate Lab. ... more   less 
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Also Known As:
Los Altos De Eros Hotel Tamarindo
Los Altos De Eros Tamarindo
Los Altos De Eros Costa Rica/Tamarindo

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