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Reviewed February 14, 2017

we booked via booking.com because of the good reviews and the description of the room - 35m2 (expedia has the same info)
room was max. 22m2
we complained - they didnt had a 35m2 room but would have made the effort for a free upgrade for a junior suite
but the junior suite is just next the autopista (noisy) and was very very outdated.
breakfast was not special at all and the hotel area itself looked very dirty (floors)

Date of stay: February 2017
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank isabel p
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fernando A, Revenue at Country Inn & Suites by Radisson, San Jose Aeropuerto, Costa Rica, responded to this reviewResponded February 16, 2017

Dear guest

Thank you for your time and let us know your comments.

We appreciate your feedback, we are taking note about it. Please feel free to contact us to have more information about the size of our rooms, for us would be a pleasure to have a special room for you.

Thank you for choose us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 10, 2017

We stayed twice here during our 2 week tour of Costa Rica. The rooms are adequate but whole hotel looks a bit tired. Our second room on the side was much better having been recently decorated. The first one was in the block nearest reception hadn't been ! It was also a bit noisy being closer to what is a very busy main road (all night )
The pool area is OK , clean ,but lacking furniture.

Room tip: Choose rooms to the side
Date of stay: January 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank colina919
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fernando A, Revenue at Country Inn & Suites by Radisson, San Jose Aeropuerto, Costa Rica, responded to this reviewResponded February 13, 2017

Dear guest,

Thank you for let us know about your stay.

We are happy know your stay was good. We hope to have the chance to see you soon. We are in front of the new convention center and is under construction. We are sorry for the inconvenient.

Thank you for choose our hotel.

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Reviewed February 8, 2017

The staff are all very friendly and accommodating, making my stay very comfortable.
I had arrived at 12pm, check in is not supposed to be until 3pm. The staff had a room ready for me and let me check in immediatley upon arrival.
There was some confusion between what I had requested from booking.com and what the Hotel had in their systems.
The staff rectified the confusion immediately without any hesitation.
I would recommend Country Inn and Suites to everyone.

Date of stay: February 2017
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Radisson
Thank anthonyhY2722WK
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fernando A, Revenue at Country Inn & Suites by Radisson, San Jose Aeropuerto, Costa Rica, responded to this reviewResponded February 13, 2017

Dear guest,

Thank you for take your time and let us know about your stay.

For all our staff was a pleasure serve you, and hope to see you again. We work daily to improve our service to the best level.

Thank you for choose Country Inn & Suites.

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Reviewed February 6, 2017

Date of stay: February 2017
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Radisson
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fernando A, Revenue at Country Inn & Suites by Radisson, San Jose Aeropuerto, Costa Rica, responded to this reviewResponded February 8, 2017

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Reviewed February 4, 2017 via mobile

The hotel is clean and well equipped. It has excellent wifi and showers/bathroom.
The staff here were all very friendly and could not do enough to help! They made the stay!
Perfect for a day or two in close vicinity to airport. Supermarket and bars within 2 mins walk.

Date of stay: January 2017
Trip type: Travelled solo
Thank peppyc2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fernando A, Revenue at Country Inn & Suites by Radisson, San Jose Aeropuerto, Costa Rica, responded to this reviewResponded February 6, 2017

Dear guest,

Thank you for let us know your comments.

We are happy to know you enjoyed your stay, we are working daily to improve our service to the best level. Hope to have the chance to see you soon.

Thank you for your preference.

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