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“We had a very enjoyable stay”

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Hotel & Casino Amapola
Ranked #34 of 44 Hotels in Jaco
Vancouver, Canada
Level Contributor
95 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
“We had a very enjoyable stay”
Reviewed 24 January 2011

We stayed at the Hotel Amapola between Christmas and New Years, along with two other couples. It was a very enjoyable stay. Service was good, the rooms were very clean and nicely furnished with a small balcony - we all had a rooms overlooking the pool., Although the hotel is a little removed from the main strip, it is therefore nice and quiet, and it is only a short walk to the restaraunts and shops. The hotel grounds are very pretty with lots of recreational areas, including a large pool and exercise area. The car park area is secure (important in Jaco)

Many younger families staying here - an ideal location for them - but it is quiet in the evening. We returned to the hotel after dinner and enjoyed an evening drink beside the pool before .

  • Stayed December 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
2 Thank Mia G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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143 reviews from our community

Traveller rating
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    11
See reviews for
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • German first
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English first
dublin
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 July 2010

We booked 2 nights here as part of our honeymonn as it looked nice online. When we arrived we were given the key to our room. When we got to the room as soon as we opened the door there was a dead cockroach with a large trail of ants. There was also a dead cockroach in the bathroom. We immediately asked for another room which we were given. However about 6 hours later we saw 2 gentlemen checking in and they were given the key to the first room we had been given. I was shocked and disgusted when i saw them open the door only to see the dead cockroach still lying there. the housekeeper was passing the room at the same time and thought this was very funny. So if the attitude of the housekeeper was like this its no wonder the place was so dirty.
We cancelled our second night as the room was dirty. the curtains were filthy and looked like they had never been changed. the towels were grey and the floor was very dirty in the bathroom.

We had payed for breakfast but when they brought it to us i couldnt eat it. the eggs looked like they were cooked for hours as they were dry and shrivelled up. The toast was hard and cold and the staff were not too happy when we asked for a fresh piece.

We cancelled our last night and made it clear to the receptionist why we were cancelling but they made no apologies for the service. I would not reccommend anyone staying here. We travelled around for 3 weeks and this was the dirtiest place we stayed

  • Stayed June 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RoJoHoneymoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Jaco hotels

East Midlands
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 February 2010

Stayed here for 3 nights as part of a tour. Looked nice on the website and on arival. Room in block 6. Once white towells were grey and stained. One of the bed sheets had a large stain on it. No matress covers. Drawer fell out (only 1 support).The shower had very low water presure and ran hot and cold. The manager was rude and didn't seem to be worried when complaint made. We were locked out of the room on the last day with no towells supplied when we got in. The sink waste was broken and leaked water all over shower room and bedroom. Took the tour manager and myself to shake up the staff to get it sorted.
No appologies made. Would never stay there again.

  • Stayed January 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank glanstead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Jose
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 February 2008

The hotel is about 3 blocks from the beach, they offer an all inclusive option, wich I didn't take, the breakfast is very good, the rooms are cozy, the swiming pool is very nice and the restaurant is very good.

  • Stayed February 2008, travelled as a couple
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank rbth22000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 March 2007

MAY June 2006, I spent 6 weeks in Costa Rica between the city of San Jose and Jaco (Pacific coast), lodging at eight different hotels. Jaco was beautiful and was the best place I stayed and Hotel Amapola was amazing, the food was great, the rooms were comfortable, with AC, TV, Internet in the lobby, and the walk to town was close. The buffet food was excellent and prepared and served very well. While staying at Hotel Amapola, I learned that a TIME SHARE program was being offered. The price was right and I became a first time Timeshare holder, because I plan to return next year, and stay again at the hotel and to allow friends and family an opportunity to stay in Jaco too. I most definitely recommend this hotel to others.

  • Liked — Beautifully kept grounds
  • Disliked — No wireless internet
  • Stayed May 2006, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank LAaction
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Puerto Vallarta, Mexico
Level Contributor
176 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 216 helpful votes
Reviewed 2 February 2007

We spent two nights at the Amapola Comfort as part of our Caravan Tour in January 2007. The grounds are beautifully landscaped and, from the exterior, the buildings look great. Unfortunately, the interior of the rooms left a lot to be desired. In our bathroom, the paint on 3 walls was peeling heavily, not just minor damage. The fixtures were very old & in poor condition. Many others in our group had similar experiences: peeling paint, shower doors hard to use (in one case the door fell off), no space to put your belongings in the bathroom, drawers in bureau didn't open. The worst was that in one room the airconditioner exploded, showering all of the guest's belongings with dirty water. The water then leaked through the ceiling into another room.

Of the 4 hotels used by Carvan during our tour, this one had the worst food. Also, the only bar on the grounds (at the pool) closes at 6:00 p.m. and you cannot get a drink until the restaurant opens at 7:00 p.m. unless you go to the casino which is not part of the "all inclusive". Many in our group complained about this.

As noted by others, Jaco is a pretty tacky town overall & this hotel is not in a great area. We do recommend the sunset, it is spectacular. If you are concerned about walking back after dark, go with a group.

  • Liked — Nice grounds and swimming facilities
  • Disliked — Low quality food and poorly maintained rooms
  • Stayed February 2007
    • Location
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank mexfandos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
148 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 29 January 2007

I stayed two nights at the Amapola Hotel in Jaco, Costa Rica, on a Caravan Tour in January, 2007. I think that the architect of this facility should be congratulated for the very attractive design and layout of the various buildings, pools and gardens. The landscaping is very beautiful, and representative of the glorious landscape of the country. Some of our tour members told me their bathroom was not properly cleaned, lights did not work, and the shower enclosure door did not slide, but I did not have any problem with my room (Now I understand better why it is that on this site you will see negative and positive reviews on the same hotel and one writer wonders if the other stayed in the same hotel—clearly it can make a difference who actually cleaned your room versus who cleaned the other room, and how hard each room has been used). As to the room itself, I thought it was quite attractive, roomy and nicely laid out, with beautiful tropical hardwood cabinetry and a nice, quiet location with lovely garden view. I did notice, however, that someone had put up some very rough, unfinished ceiling moulding, with nail heads showing. This is not the way to maintain a building which was built to a four-star standard.
Our tour company selected this hotel for its outstanding pool facilities and grounds, as a base from which to travel to the lovely Manuel Antonio National Park a couple of hours away. Those who chose not to take the tour could just enjoy the all-inclusive facilities for the day. It was a summer holiday weekend and many Costa Ricans were enjoying the facility with their families. Dining is in the open air, and, as we found everywhere we went, there were no flies or mosquitoes, although cats and dogs sometimes drop in for a visit.
Be warned, however, that this hotel is in a very poor location, surrounded by vacant lots and derelict buildings. It is a winding four block journey without sidewalks or signs, down potholed streets, past cinder block and rusty corrugated metal buildings, surrounded by coils of “concertina” razor wire, to the beach. On the beach there is a half-built condo complex, with skeletal rusting rebar and weathered wood obviously exposed to the elements for quite some time. I cannot fathom why the hotel puts its name on the Amapola Beach Club—a 4-D facility—dirty, dark, dilapidated and dingy. It was also devoid of any business, and should be discontinued and demolished. The beach itself was muddy and covered with horse manure and garbage—very unattractive.
Should you come all the way to Costa Rica for an all-inclusive beach holiday, keep looking—this isn’t the place—and whatever you do, don’t follow the suggestion that you watch the sunset. In the tropics it gets dark really quickly and walking back in the dark is very definitely not a great idea.
Having said that, I still recommend this hotel for a stopping place if you don’t need to be on the beach, as it is truly a very nice facility.

  • Liked — Landscaping, pool, layout of buildings, rooms
  • Disliked — Location
  • Stayed January 2007
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank Heikermeister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel & Casino Amapola

Property: Hotel & Casino Amapola
Address: | 200 East Municipality of Garabito, Jaco 61110, Costa Rica
Region: Costa Rica > Province of Puntarenas > Jaco
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Top resorts Hotel in Jaco
#11 Spa Hotel in Jaco
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel & Casino Amapola 3.5*
Number of rooms: 70
Official Description (provided by the hotel):
This Hotel is perfect por families and also for business. We have conference center, restaurant, swimming pool, tennis under roof. The wi-fi sistem is free for all the guest. ... more   less 
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Also Known As:
Hotel And Casino Amapola
Amapola Hotel Jaco
Hotel & Casino Amapola Costa Rica/Jaco

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