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“Don't go there!” 2 of 5 bubbles
Review of Anamaya Resort & Retreat Center

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Anamaya Resort & Retreat Center
Ranked #5 of 20 Hotels in Montezuma
Certificate of Excellence
USA
1 review
common_n_hotel_reviews_1bd8 16 helpful votes
“Don't go there!”
2 of 5 bubbles Reviewed 29 January 2012

I've been to several yoga retreats, but this one doesn't even come close to any of the ones I've been to. Their idea of vegetarian food is to serve rice and beans everymeal. Hardly ever saw any real vegetables that weren't cooked so you couldn't tell what they were. They had good soups but always seemed to be squash. Portions were meger and I always seemed hungry. I really like sweets but didn't eat any of their deserts. Not tasty at all.

The person available when we checked in had absoluetely no customer service training and was very abrupt and impersonal. The room we were given had two bunk beds and was the size of a walk-in closet and was as how as a steam room. She said it shouldn't matter since we wouldn't be in out rooms very much. The person who did all the reservations wasn't there when we arrived and wasn't reachable by phone. When we get to talk with her she actied as she didn't care in t he least if we were happy or not. Almost all of the people who worked there acted that way; as if they didn't care what we thought.

There was no place to read at night as all the lighting was indirect and if you wanted to stay up past your roommates bedtime and went to the main building it was stifling hot. We didn't have water for showers the first morning and coffee was never available until right before our yoga class and it would run out before breakfast and not be available until a fter breakfast some days.

One excursion that was planned for us ($50.00) was snorkeling and the beach. The operators said no one from Anamaya told them what drinks we wanted so really all that was available cold was beer (I don't drink) and juice. No bottles of cold water were available. When we got to the beach we were told it cost $7.00 to sit on a beach chair and a dollar to use the most awful, dirty bathroom I've ever seen. We were not told to bring a towel to Anamaya and were not allowed to take the ones at Anamaya off the premises although they would be happy to sell you one. What a rip off.

I would leave my bottle of water in the freezer so I could at lest have some cold water available when I wanted it and they had the habit of "cleaning out the freezer" and throwing out the water bottles.

This vacation started off on a bad note with the accomodations not being what was expected and overpriced for what we got and ended on a bad note with Anamaya charging me for amounts that were not due and once again the person responsible for the reservations was again not available.

Their photos on the web show these beautiful rooms, but be careful- they only show one side of the room and don't let you know that there may be no closet or shelves or even much floor space. You'll have to live out of a suitcase.

The photos don't show you that the yoga space, outside sitting area, pools and the main building are crammed right next to each other so you have no privacy at all. There are not any other sitting areas to find any privacy. They make sure that you can't tell this from the web photos.

My overall opinion is very low. Absolutely no customer service. They're just out to make a buck and take advantage of the fact that we can't see what we are getting beforehand. All in all this was supposed to be relaxing and ended up being pretty stressful.

Room Tip: Ask for the actual dimensions of the rooms, what a typical mean plan is like, if there is mold on th...
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  • Stayed January 2012, travelled with friends
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
16 Thank YogaGirl99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph-Anamaya, Owner at Anamaya Resort & Retreat Center, responded to this review, 26 March 2012
Hello TripAdvisor community. I’m Joseph Mikrut, founder, co-owner and president of Anamaya. Thanks for reading our reviews. This one in particular really came as quite a shock because it’s so contrary to the perspective and experience of our guests normally. For example, I get asked by the guests about 4 times a week if we will create a cook book because they love our food so much. Also, I hear time and time again that the website photos are nice but don’t even come close to the real beauty of the place. I see tears in people’s eyes every Saturday when their retreat is over and they are leaving their new family and friends at Anamaya.

I would like to sincerely apologize to you “YogaGirl99.” For whatever reason, despite our efforts we were unable to offer you the positive transformative experience that our guests usually have. I am especially saddened that your perspective is that we are “just out to make a buck” because that is far from the truth.

I know there is always room for growth, so we have taken all your points into consideration and will make any improvements possible so that these issues will not cause any problems in the future. We are committed to going the extra mile to accommodate every single one of our guests and provide the best experience possible.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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190 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Swedish first
  • Any
English first
Thunder Bay, Canada
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 25 January 2012

Words and pictures can't begin to describe what an amazing overall experience this vacation was! I travelled with a friend of mine, but many other vacationers at the resort were travelling solo. Within about 24 hours all 18 of us, from Canada the US and Brazil, all felt as though we were travelling together! I am typically a lazy traveller, I enjoy spending my days laying in the sun and frolicking in the pool or ocean. Anamaya had a schedule ready, but it was all really 'suggestions', you could do what you wanted. So if you wanted to laze around by the pool all day and sleep in the many nap spots that were around, you could. If you wanted to remain busy all day with excursions and adventures, you could. If you wanted a bit of both, that was also an option. The resort let you pick how busy you wanted to be.

FOOD:
The food was amazing! If you are a picky eater though, this may not be the place for you. Breakfast and lunch are buffet style, but not buffet like at an all-inclusive, the buffet consisted of a few options. Dinner was a three course meal. So if you aren't an adventurous eater then you may not enjoy the food as much as I did-not to say that you'll be eating crazy weird stuff, but you don't get much choice. They were great at catering to any allergies or food preferences, two of the guests were gluten-free and the cooks made sure that every meal was either gluten-free or had a gluten-free option. The meals were insanely flavourful and all of us couldn't get over how great the food was! We suggested that they sell cookbooks with their recipes in them on site-we all would've bought one!

ACCOMODATIONS:
Beauty! Clean, cute little cabanas (I think that's what you'd call them). The grounds themselves were gorgeous! Spread out but close enough, all the cabanas had some sort of foliage around them so they were slightly private. The view is to die for-yoga will never be the same again, my studio at home can't beat that view! Of course there were insects and geckos-can't really avoid these things since you are in the middle of a jungle and all! But remember-where there are geckos there are less bugs!

YOGA:
Leah taught our morning classes and I enjoyed them so much I wanted to pack her little body in my suitcase and bring her home with me! I wouldn't say that I'm a hardcore yogi, I'd categorize myself as intermediate I practice a couple times a week. Her instruction was perfect, we never felt lost or confused. The classes were challanging but not impossible, they flowed well. She was really great at observing the class and gearing it towards all of our capabilities. Mandy taught our evening workshops and she was also a great instructor! I learned alot from her workshops, some stuff I had never had a chance to learn about before.

EXCURSIONS:
We booked the yoga/adventure retreat-we assumed that it covered all our adventures, but it turns out that one excursion is covered in the cost of the retreat and any others you pay extra for. There were also many other excursions that were free; waterfall hike, river and bakery tour, town and beach excursion. I did the Tortuga Island snorkelling tour and the horseback riding on the beach (paid for one) then for the free tours I did the river and bakery tour and the town and beach. I enjoyed them all! They were a great way to see some of the area. On the Thursday night we headed into the town (Montezuma) for their reggae night and got to do some dancing and see some locals put on a fire dancing show in the street.

THE POOL:
You've seen it on the website and it really is that amazing. Take a dip at night and check out the stars-loved it!

THE STAFF:
Friendly, helpful, courteous. No complaints with any of them!

COST:
This trip cost quite a bit but it was totally worth every penny. I would not say that it was overpriced at all!

If you are looking to hang out in paradise for a week, maybe do some yoga, eat some good food and have a little fun or relaxation-this place is perfect!

  • Stayed January 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank 13travel_bug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 22 January 2012

I just got back from a week-long stay at Anamaya. I had high expectations going in because of the rave reviews I had read and the week exceeded them. Everything from the staff and programming to the food and facilities was wonderful. I highly recommend Anamaya. As a bonus, I caught a wave or two!

  • Stayed January 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Travelhappy1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Groton, Massachusetts
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 26 December 2011

My husband and I stayed here in March of 2011 and although this review is late; the trip and experience at Anamaya is not forgotten. We were blown away by all that Anamaya has to offer. We had the Bali room and loved it! The views are spectacular from almost everywhere at Ananmaya and the view from our room was no exception. You could literally lay on the bed and see the ocean from there. We're not early morning people but we got up a number of times for the beautiful sunrise from the porch off of our room. And the room was clean and the bed quite comfortable.

I have diet restrictions (gluten free) and the team of chefs completely took care of me - truly gluten free gourmet!!! When we were making plans to go to Costa Rica and found Anamaya we thought we might eat out a couple of nights in Montezuma. Well, after the first dinner at Anamaya we knew we didn't want to eat anywhere else. Every evening we looked forward to dinner. The staff even packed a lunch for us when we couldn't be there. One night we got to eat dinner with the staff which we really enjoyed.

The staff here are very sweet and helpful. They arranged every activity for us which made it all so easy for us. We've done a lot of "do it it yourself" traveling, which has it's own attractions, but this trip was for my 50th birthday and I wanted to be pampered. Each time we came back from an activity the staff really wanted to know how our day was, it was genuine interest. We each got a couple of massages from both of the practitioners and we loved that, too. One of my massages was done in my room. How wonderful! One day we just stayed at Anamaya for the day - we figured why should we leave the place with such a wonderful view?

Overall I would rate this place as really excellent ad I do hope we get to come back.

Room Tip: The Bali room is quite close to everything, but as soon as you pull the romantic red curtains it bec...
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  • Stayed March 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Vel122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California, United States
2 reviews
5 of 5 bubbles Reviewed 24 December 2011

I feel so healthy and well taken care of after my stay at Anamaya. I wish I never had to leave! Amazing, healthy food - great rooms, great company with other guests and lots of activity. It's really a perfect getaway for the active and health conscious!

  • Stayed December 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank vivalasmecca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Duncan, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 19 October 2011

I also attended the Sept 2011 YTT. It was a phenomenal program, unlike anything I can describe here. I highly recommend Anamaya, the staff are amazing, Jackie Chiodo is an incredible Yoga teacher. The physical place is even more beautiful then the pictures allow and the food is to die for! Well worth it!

Room Tip: Although the Master Suite is absolutely beautiful with probably the most amazing view you will ever...
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  • Stayed September 2011, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MaraLea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 13 October 2011

I just got back from a month at Anamaya and it was beyond my expectations (and I had pretty high expectations). Didn't think it was possible but the view from that infinity pool and the yoga deck was well beyond what anyone has been able to capture in photos. I've been completely spoiled now... the yoga classes had monkeys playing a few feet away in the trees, colourful humming birds and butterflies zipping around and whales splashing around in the ocean view.

Food - also amazing! I've tried to go gluten, wheat and dairy free before but I've never made it past a few weeks. The chef at Anamaya makes healthy food that's so tasty you don't feel like you’re missing out. Some of my favourites were the pancakes, cupcakes, all the yuka dishes, and all the fresh fish. Now that I'm back home I'm craving the food from Anamaya... please make a cookbook and share a few of the secrets!!!

What else can I say... it was rainy season when I was there. That meant the mornings and afternoons were usually sunny and then there were some night storms, but the weather was always warm. One great morning I woke up just before the sunrise to see the clearest stars overhead, the coolest thunderstorm across the water and then added the gorgeous sunrise to the mix.

If anyone is thinking about doing the month long teacher training I would recommend it. I loved that I was able to get the knowledge and growth I was looking for in my yoga and meditation practice, get a great jump start to my healthy eating plan, but also peppered in fun nights of salsa dancing, waterfall hikes, zip lining, and beach time.

Room Tip: I explored all the rooms and my favourite is The Jungle room. It feels like you are living on top of...
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  • Stayed September 2011, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank hiyahVancouver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Anamaya Resort & Retreat Center

Property: Anamaya Resort & Retreat Center
Address: 300 mts NE of Mariposario, Montezuma 00001, Costa Rica
Region: Costa Rica > Province of Puntarenas > Montezuma
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Montezuma
#3 Romantic Hotel in Montezuma
Price Range (Based on Average Rates): $$
Number of rooms: 10
Official Description (provided by the hotel):
Anamaya is a luxury boutique hotel and yoga retreat center in the beautiful beach town of Montezuma, Costa Rica. We have the best view of any hotel in the area, and are right next door to famous Montezuma Falls, which is a 5 minute walk from our property. The hotel is decorated in a very artistic, Bohemian, yet luxurious style that creates a very exotic feel. ... more   less 
Also Known As:
Anamaya Resort And Retreat Center
Anamaya Resort & Retreat Hotel Montezuma

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