We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
2 people are viewing this hotel
Booking.com
US$75
View deal
Free cancellation until 23-02-11
Reserve now, pay at stay
Expedia.com
US$67
View deal
Free cancellation until 23-02-10
Vio.com
US$59
View deal
Hotels.comUS$67
travelup.comUS$89
TravelocityUS$67
View all 16 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (1,190)
Filter reviews
1,190 results
Traveller rating
651
392
107
25
15
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
651
392
107
25
15
Show reviews that mention
All reviews costa rica hot tub old mansion few blocks charming hotel rental car secure parking breakfast included national theatre downtown area rice and beans thomas santa tours country oasis teatro
Selected filters
Filter
Updating list...
5 - 10 of 1,190 reviews
Reviewed October 23, 2022

I've visited Hotel San Tomas many times. First, my international flight to San Jose was missed. I contacted the Hotel, and the owner Thomas kept my reservation without penalty. All the staff and employees were very professional, courteous and friendly. The daily breakfast was delicious and several times the owner dined and greeted the guests. The hotel is extremely safe, gated with parking, very secure, beautiful and staffed twenty-four hours each day and centrally located in the city. There is absolutely no other hotel that I will reside at during my Costa Rica visits than this San Jose jewel - Santo Tomas Hotel.

Room tip: All the guest rooms are very nice; however, my favorite rooms are the top floor rooms.
Date of stay: October 2022
    • Location
    • Sleep Quality
    • Service
Thank Eugene C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
William Douglas, General Manager at Santo Tomas Hotel & Wellness Center, responded to this reviewResponded November 21, 2022

Hola Eugene, I was so happy to see you after missing your annual visit two years in a row because of Covid. Always wonderful having you with us and a sheer joy to see your smiling face in our hotel. We await your return on your next birthday!
Big Hug from all of us at the Santo Tomas
Thank you so much
Thomas, Heidy and Our Staff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 29, 2022

We arrived and had booked a small double room but we were so lucky that we got upgraded - and on top of that we experienced the most amazing and kind staff - lovely little hotel in the middle of San Jose. Great beds.

Date of stay: September 2022
    • Sleep Quality
    • Rooms
    • Service
Thank 152metteb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
William Douglas, General Manager at Santo Tomas Hotel & Wellness Center, responded to this reviewResponded September 30, 2022

Hi Metteb, Lovely having you with us ! Happy that we could please you. We have some staff members that have been with us now for over 25 years. Took care of them all during Covid, no help from the Government here. Turned the lights off for over a year. So happy we could do it.
Wonderful review!
Thank you so much
Thomas, Heidy and Our Staff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 1, 2022

This is true, old, authentic CR. The building is gorgeous, from the old pasta tiles to the paintings on the walls - this is NOT the Marriott (but that's the beauty of it). There didn't appear to be AC or a refrigerator, which was a negative but the bed was comfortable.

It is in the middle of the city so was easily walkable, but was still safe & secure. And the staff is available 24/7 so our late check-in was a breeze & they made an excellent recommendation for late dinner.

Of note, our room had 2 windows & 1 was facing the main walk path (so everyone coming up the stairs can see in) which seemed a bit odd.

Room tip: ask for a room with private windows
Date of stay: August 2022
    • Sleep Quality
    • Cleanliness
    • Service
Thank ATGAmanda
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
William Douglas, General Manager at Santo Tomas Hotel & Wellness Center, responded to this reviewResponded September 30, 2022

Hi Ramandas, Built in 1908, it has its special touches! San Jose is at an elevation of 3600 feet and as such is very mild. Couple that with the high, 15-foot ceilings and fans, and no ac is required. They knew how to design a home years ago when there was no ac, much better for your health also. Thank you for your high scores and that sleep quality is really important.
Happy Trails
Thomas, Heidy and Our Staff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 1, 2022

We felt very comfortable in this city-based oasis. There is a lot going on outside its walls, but inside it's chill. High quality mattresses matter. We experienced two balcony rooms and they were consistently good (if you want larger than queen, get a room with 2 beds). The whole place was clean as a whistle, including the lovely owner-crafted pool/jacuzzi/slide. We particularly enjoyed the people... welcoming desk managers (especially Omar); smiling, accomodating dining staff (hola Eveling & Rosa!); and Thomas, the (USA expat) owner who married a local and constructed the hotel by adjoining historic properties.

Room tip: If you want a bed larger than queen, get a room with 2 beds
Date of stay: August 2022
    • Location
    • Cleanliness
    • Service
Thank nielsd847
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
William Douglas, General Manager at Santo Tomas Hotel & Wellness Center, responded to this reviewResponded September 22, 2022

Hola Nielsd, Love that title ( A little bit old-school and everything you need ), that's the idea. Built in 1908, we offer a true Costa Rican experience from a bygone era, but with the items, a modern traveler requires for a complete stay. Thank you so much for listing some of our staff by name. Very nice review.
Thank you so much.
Thoams, Heidy and Our Staff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 28, 2022 via mobile

In the midst of the hustle and bustle of Costa Rica's capitol, there is a relaxing and peaceful oasis where one can stay and just enjoy the moments. Santo Tomas was a wonderful surprise. The minute we arrived we were greeted like old friends. Our room was large with a beautiful balcony and a view of the city. Once we unpacked we took a walk around the safe neighborhood and checked out different restaurants and points of interest. We returned and took a swim in their salt water pool. It was very relaxing!
The next morning we ate a very large and tasty breakfast. Complete with 2 eggs, rice potatoes, fruit, bread and coffee.
My wife and I cannot say enough about this excellent hotel. The price is very reasonable. There is also a spa connected to the hotel where you can get massages or other treatments. We are already planning on visiting the hotel again when we return to Sn Jose. Enjoy!

Room tip: The best place we found to eat was the central market ( El Mercado Central). A 20 minute walk from the hotel.
Date of stay: August 2022
Trip type: Travelled as a couple
Thank Daniel S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
William Douglas, General Manager at Santo Tomas Hotel & Wellness Center, responded to this reviewResponded September 22, 2022

Hi Daniel, What a wonderful writer you are and a most excellent description you have provided for interested travelers!

It's always so much fun and interesting for me to meet our clients and my wife, Heidy is here lots of time as well, managing our Anti-Aging Clinic in the hotel. She loves to chat as well!

You selected the newer rooms upstairs and booked on the hotel's direct website for the best, availability, price, and quick service if you have a problem.

We have a WhatsApp number for free instant service. 50685097167
Thomas, Heidy, and Our Staff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews