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“Beautiful relaxing place”

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Apartotel La Sabana
Ranked #3 of 78 Hotels in San Jose
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed 7 August 2017

Delicious Tico style breakfast included. Lovely pool and poolside area. Beautiful colorful decoration and garden. Comfortable bed. Hot shower. Friendly and helpful staff. Very relaxing place to stay. Wish I could have stayed longer.

Room Tip: If you have a ground floor room by the pool it can be quite noisy during pool hours
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Stayed: July 2017, travelled solo
Review collected in partnership with this hotel
Thank Irene H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofiaHon, Gerente at Apartotel La Sabana, responded to this reviewResponded 8 August 2017

Thank you for your review!! So excited to hear you enjoyed every aspect of the Apartotel La Sabana experience!! We also wish you could´ve stayed longer! Sometimes a couple more days of pampering are needed to show you everything Apartotel and San José have to offer!! Hopefully we will have the honor of doing so very soon! Best regards!

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59 - 65 of 963 reviews

Reviewed 6 August 2017 via mobile

We stayed here several times in the last few weeks. We used San Jose as a base to fly to multiple locations in Costa Rica using the regional airlines. You could stay closer to the airport but we liked being to explore San Jose between hops. Now that Uber is available, it is really easy to get around San Jose and to the airport. Happily, Ubers were nearby even for our 5:00am departures.(Note:Uber from the international airport is a bit of a trick because they have an official taxi service.) So, it is a great base.

We also thought the staff was great. They were friendly and helpful each time we stayed. They tried to make sure we had everything we needed and were willing to go out of their way to help. For example, we lost a bag in a taxi and they were willing to call the company to track down the bag. Alas, it was an unlicensed taxi from the regional airport :-( and there was no way to trace them. (Seriously, Uber or licensed taxis are the way to go in San Jose).

The breakfasts included in the room rate were excellent. The typical fare was noticeably better seasoned than we experienced elsewhere. The salsa de Limon and spicy salsa were also better than average. We looked forward to those breakfasts.

Finally, the small and medium apartments were very comfortable. We didn't cook but we enjoyed the extra space. In was nice to have air conditioning as we didn't in many other locations. It was also wonderful to have self service laundry! We were traveling light and we needed to wash between hops. We thought we would wash in the sink as we traveled but drying in the humid air just didn't work. We didn't have time for a services so, having a washer and dryer available was priceless.

We recommend this hotel

Stayed: August 2017, travelled with family
Thank EatSantaBarbarian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofiaHon, Gerente at Apartotel La Sabana, responded to this reviewResponded 8 August 2017

Wow, thank you so much for your review!!! We are so happy to hear you enjoyed your stay with us, and it sounds like you also had a wonderful overall adventure during your visit to Costa Rica! We are getting excited just reading about it! The way you planned it is actually the best way to go. It enables you to go to many locations without wasting time on the road and also gives you the opportunity of exploring urban life in San José, which has sooo much to offer! What better place to make your base than Apartotel: Your home away from home :).

Hope you have a wonderful day, thank you for writing! Best regards!

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Reviewed 2 August 2017

Spacious apartment within walking distance from centre of San Jose. Rooms are clean and staff is very friendly and helpful. Breakfast is fine; a variety of food. The hotel has a nice swimming pool. Outdoor area is clean and cosy.

Stayed: July 2017, travelled with family
Review collected in partnership with this hotel
Thank Esther P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofiaHon, Gerente at Apartotel La Sabana, responded to this reviewResponded 8 August 2017

Thank you so much for writing! So happy to hear you enjoyed our decor and atmosphere! We put much heart and mind to create a beautiful space full of art and color for soul and body to enjoy. Many of our guests call us the Oasis in the City, and we try to live up to the name! Hope we have the chance to serve you again very soon. Thank you for your comments, best regards!

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Reviewed 31 July 2017

I have been staying at La Sabana for many years. I am always comfortable there. I enjoy the location near to restaurants and the park is nice to sit in during the day. it is also close to the rest of San Jose. it is very safe and the staff are helpful

Stayed: July 2017, travelled solo
Review collected in partnership with this hotel
Thank janeemaurer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofiaHon, Gerente at Apartotel La Sabana, responded to this reviewResponded 2 August 2017

Thank your for your comments!! So happy to know we have become your Home in San José, what an honor!! It is by far the best price we can strive for! Great to hear your enjoy our location. Many guests call us the Oasis in the Middle of the City. Conveniently located, but away from the traffic and noise of downtown: Apartotel La Sabana is a safe and beautiful haven for guests and hummingbirds visiting our lovely grounds!

Hope to be able to serve you for many more years to come! Best regards!

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Reviewed 27 July 2017 via mobile

The hotel itself is nice. Well-kept, nice rooms, beautiful pool area. The staff (behind the counter) however, are not helpful whatsoever. I was traveling alone in another country, and booked this hotel because it showed a free airport shuttle. In the confirmation email, it states the reservation for the shuttle must be booked 48 hours in advance. I asked the staff at the front desk when I checked in if I could still have access to the shuttle, and she said yes. I then asked her what the times were for my 6:30am flight, and she told me 3:50am and 5:15am. So I told her I would need the 3:50am one since I needed to be there 2 hours early. Three am the next morning, I come down to check out and get on the shuttle, and a different employee tells me there was no shuttle booked. I was very unhappy and because extremely stressed out, I did not plan on spending money on a taxi to get to the airport. Forty dollars and an unpleasant 15 minute conversation later, I finally got to the airport. I cannot believe the hotel put me in a situation like this.

Stayed: July 2017
Thank Bballenger1992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofiaHon, Gerente at Apartotel La Sabana, responded to this reviewResponded 2 August 2017

Thank you for your comments. Please pardon the inconvenience you experienced. We take your opinions very seriously and thank you for giving us the opportunity to improve and evolve. The logistics part of any business requires much attention to detail and the capacity to perform a daily routine task with a fresh and new mind-set. We always strive to keep our work fresh and could assure we achieve this 99% of the time. As humans, it is in our nature to sometimes loose this fresh mindset. This is where logistic mistakes take place. As a team, we need to evolve so that when one of our members need our support, we step in and maintain our service standards.

Rest assured, we are on conscious investigation of what happened and will learn from this experience. Thank you for the opportunity. We hope we can make it up to you in your next visit. I am completely sure we can do better! Best regards!

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Reviewed 10 July 2017

Loved staying here and will stay there again soon! Staff was very friendly and helpful. Great place to stay if you are having medical done while in San Jose. I liked having a shuttle to take me to the airport on the day I left. That was very helpful and only $5.00. Great restaurants near this hotel.

Stayed: June 2017, travelled solo
Review collected in partnership with this hotel
Thank barbarawL3471XV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofiaHon, Gerente at Apartotel La Sabana, responded to this reviewResponded 11 July 2017

Thank you so much for your review!!! So happy to hear you enjoyed your stay with us!! We pamper all our guests, but especially those traveling for medical treatment :). We understand it´s not only physically challenging, but also emotionally!! So be ready to receive that extra love and care from all of us!! Hope to see you again very soon!! Best regards!

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Reviewed 4 July 2017

This is a great place to spend a night in San Jose before beginning your vacation. The area is safe, the rooms are quiet, there are several restaurants nearby, and it's very easy to drive out of San Jose.

Room Tip: Rent an apartment for groups of 3 or larger.
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Stayed: June 2017, travelled with family
Review collected in partnership with this hotel
1  Thank Craftty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofiaHon, Gerente at Apartotel La Sabana, responded to this reviewResponded 7 July 2017

Thank you so much for your review! So happy to hear you enjoyed your stay with us! Next time, please make some room to include San José as part of your adventures in Costa Rica. There is much to explore in our capital!! Century old working markets, beautiful pedestrian ways, wide offer of museums and cultural venues... something for everyone!! Hope to be able to serve you soon and help planning your itinerary in urban Costa Rica! Best regards!

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Additional Information about Apartotel La Sabana

Address: Sabana Norte | From Rostipollos Restaurant 150 Meters North, San Jose 658-1200, Costa Rica
Phone Number:
Region: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in San Jose
#3 Family Hotel in San Jose
#3 Romantic Hotel in San Jose
#5 Business Hotel in San Jose
Price Range: $119 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Apartotel La Sabana 3*
Number of rooms: 32
Official Description (provided by the hotel):
Apartotel La Sabana is the perfect mix between an apartment and a hotel.Our fully serviced apartments are the ideal lodging with the comfort of home yet with all the benefits of a hotel, such as room service, front desk services, private parking, laundry, safe deposit box, breakfast and more.We have very competitive rates, specially for long-stay trips either for a single corporate business traveler, for family groups or groups of friends.Enjoy all the privacy that you need with great independence in a friendly environment. ... more   less 
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Also Known As:
Apartotel La Sabana Hotel San Jose
Apartotel La Sabana San Jose

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