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“Saturday Lunch w family”
Review of Madame Cheese

Madame Cheese
Ranked #372 of 822 Restaurants in San Jose
Restaurant details
Reviewed October 29, 2016 via mobile

They moved to a nice new location so we decided to try it out. Hard to find!

Server was awful... not well trained. We were 4, no one was at the place we we seated in a table for 8.... asked for a smaller table and were told plates are too big to fit...
We asked for four sangrias, when they arrived the waiter by accident spilled the entire sangria over me. I mention this because of the poor reaction from the restaurant. I was soaked... a wet cloth was brought to me and that was it.... i expected an apology, my shirt was all stained... just awful!

The onion soup tasted and texture was as if out or a pack and very difficult to eat the soaked bread. The manchego and jamón serrano sandwich full of lettuce and the racclette was tastless cheese... nothing we ordered I can recommend!

Desserts... only thing they had looked like an old red velvet cake sittilng alone.

Considering the huge accident everything was charged. 3 soups... 3 sandwiches and racletteand the 4 sangrias over $100!

Today was a really really bad day for this bistro. I hope they can fix the food and service as the place is nice.

2  Thank AmandaV45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 21 reviews

Reviewed September 30, 2016 via mobile

Loved the spacious parking space. Loved the decor.
Francisco the waiter very nice, they are lucky to have employees that love their job! He was very kind.
The food was okay, I really lined the tomato soup but de Cheese fondue was not very good, too liquid the taste of wine was too strong, the cheese looked like spoiled milk.
I would not mind to go back but definitely I am asking for pasta or a panini not fondue again.

Thank Anna-Louise G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 12, 2016

With such a name and a nice ambiance we were excited to ask for a classic fondue.

We got it, took a pice of (average) bread, we dipped it, and... no cheese string. A very bad first impression. We still gave it a chance... The taste was not that bad, but the texture was terrible. That first bite was enough, we ask for the bill, paid for our drinks, and left.

    • Value
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    • Food
Thank alecordon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 18, 2016 via mobile

So we came here lured in with the name of the restaurant expecting cheese everywhere. I ordered a pasta in white sauce and my friend a sandwich, we finished dinner with a cheesecake which claimed to have 3 cheeses. The pasta was ok, but I expected it to be more a cheesy sauce as a twist to it since we are at Madame Cheese, instead it had only like 4 strips of pecorino cheese. The cheesecake was good but didnt have the wow factor. They are moving of place, hope they upgrade their food quality to equal what they are charging. The atmosphere is amazing, love the decoration, the tables, the colours, great harmony.

Thank vmeyi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 16, 2018 via mobile
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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