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Reviews (427)
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All reviews made to order breakfast shuttle service mendenhall glacier close to the airport breakfast was included small hotel grandma's house jacuzzi tub odd hours hot breakfast downtown juneau room rate shower curtain minutes from the airport a great stay sister hotel french toast
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Reviewed August 30, 2018

My husband and I stayed here during our last couple of days of our Alaska Trip for our 20 year wedding anniversary. We had a lovely romantic room. Laura and Mechayla we wonderful young ladies that had great recommendations. Felt like I was leaving family on check out day. We only had breakfast here, and really enjoyed the front table by the window. We would definitely come back!

Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Laura N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonja C, Manager at Best Western Grandma'S Feather Bed, responded to this reviewResponded October 10, 2018

Congratulations on your 20-year anniversary! Thank you for the wonderful review and kind comments for our staff. We are pleased to hear your stay was a memorable one and look forward to welcoming you back.

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Reviewed August 23, 2018

A very late review - stayed here in Jan. 2017 for a week. We drove from So. Cal. to Juneau (yes, during the winter). The place is very clean and comfortable with large rooms. The food is well prepared and was very good! You can do your laundry at their sister hotel down the street. Free shuttle to the airport was on time and a godsend. Ben (at the front desk) is definitely an asset and gave tips on where to go, what to see, etc. - very nice young man! We thoroughly enjoyed our stay!

Date of stay: September 2017
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank CindyC2292
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonja C, Manager at Best Western Grandma'S Feather Bed, responded to this reviewResponded October 10, 2018

Thank you for thinking of us and leaving such a wonderful review! It is nice to hear we left a lasting impression and hope to welcome you back some day.

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Reviewed August 22, 2018 via mobile

Grandmas featherbed close to the airport very clean very friendly with a nice selection of breakfast. The cold selection is free while there is a charge for a hot breakfast. Shuttle to the airport was very easy to use and on time. Also able to drop off frozen goods to be kept in the freezer overnight. I stayed in room 201 which is a very large room very pretty on the front of the hotel. As you can tell from the pictures it is a nice small Best western very pretty little hotel. 201 is on the front of the building so surprisingly there is a little road noise and also there are lights in the front of the building. Also steep stairs to get to your room if you have heavy luggage probably you should select the ground floor.

Date of stay: August 2018
1  Thank Southernpoultry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonja C, Manager at Best Western Grandma'S Feather Bed, responded to this reviewResponded October 10, 2018

Thank you for staying with us and leaving a review of our property. We appreciate your feedback. Just to clarify, the made-to-order breakfast is included with your stay. We charge for the breakfast only if you are not a guest of the hotel. We do not have an elevator, but our staff is more than happy to help with luggage. Thank you again for the review and we look forward to welcoming you back.

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Reviewed August 13, 2018

Mechaela was on duty when we arrived and was super helpful. She had some great tips on a local lunch spot and how to get around town. Friendly and helpful staff really makes a difference. Thanks Mechaela!

Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank John E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonja C, Manager at Best Western Grandma'S Feather Bed, responded to this reviewResponded October 10, 2018

Thank you for the review and kind comments for Mechaela and our staff. We appreciate your feedback and look forward to welcoming you back.

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Reviewed July 31, 2018

Quaint Best Western hotel. Each room is different similar to a bed and breakfast. Not worth the extra money over the standard Best Western down the street (same owner). No king size beds!!! Staff was OK nothing special, not very helpful.

Date of stay: July 2018
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank TOM Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonja C, Manager at Best Western Grandma'S Feather Bed, responded to this reviewResponded August 1, 2018

Thank you for staying with us. As you may know, Grandma's Feather Bed has only 14 rooms total. Only one of these rooms has a king-sized bed. We appreciate your feedback and will reevaluate different options for room configurations.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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