We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (158)
Filter reviews
158 results
Traveller rating
71
61
18
4
4
Traveller type
Time of year
LanguageAll languages
More languages
71
61
18
4
4
See what travellers are saying:
Filter
Updating list...
2 - 7 of 158 reviews
Reviewed September 12, 2016

  • Stayed: September 2016, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed August 28, 2016

  • Stayed: August 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed August 18, 2016

Stuck here for a couple of days to attend a large group business meeting. A very GRAND hotel out of nowhere so it's perfect for the purpose...
The service was pretty good but the food was VERY bad -- however, I suspect it was due to cost-down of the meeting I attended but not entirely hotel's fault; the breakfast buffet as pretty on the other hand.
The room was old and and maintained well; however, the public area are not all that great. For example, the hall way to the swimming pool area had no AC (probably to save $$) and the spa area was dried and dirty (probably lacking of guest).
Interesting place; it was built to be grand but unfortunately with China economic soft-landing, the hotel probably won't last long...

  • Stayed: August 2016, travelled on business
    • Value
    • Location
    • Service
1  Thank Steven Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 5, 2016

The hotel is a resort located in a hot spring area with very grand looking from outside and inside. First class decoration with very fine decoration make you feel you are walking into a 6 stars hotel. Swimming pool and spa, out door activities are all available.
My previous visits (3 times) cost me about RMB 700-800 per night but my recent visit just cost RMB 400.
Occupancy rate is going down and the hotel has to reduce the room rate and to reduce a number of staff to maintain its operation, it is sad to see such a nice place not able to fill with guests. Having all these problem, the hotel is able to keep the room clean with a reasonable good breakfast and good service provided.

Room Tip: No need, all rooms are in a very good location
  • Stayed: August 2016, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Kwan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 12, 2016 via mobile

Stayed one night in an almost completely empty massive hotel. It looks like a palace from a distance but up close it's got a creepy deel to is. Airconditioning does not work, so it's 25 degrees in the room all the time. Wifi works ok. Requested a non smoking room, they confirmed and gave me a smoking room... since the lobby is an almost 5min walk from the room it was quite a hassle. I would say ok for one night, but not more. Not sure this is up to Hyatt standards though.

Stayed: June 2016, travelled solo
Thank Ivan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews