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Reviewed July 8, 2017

This review is about the service first and the property second. We stayed here after leaving Rio to do some local diving. It is a small hotel suited for this area. The rooms were clean, however very, very small by north american standards. Staff speak english and are very accommodating. I travel with a second wallet to keep a spare ID and cash in. I left it in the hotel room safe when we went back to Rio. The hotel tracked me down and delivered my wallet express post to the place I was staying at in Rio. I would give the staff 6 stars if it were available.

Room Tip: Get the largest room you can afford as the rooms are small by North American standards.
  • Stayed: August 2016, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Ian R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrunoChagas, Gerente at Matiz Oasis Cabo Frio Hotel, responded to this reviewResponded August 29, 2017

Dear Sir Ian,

We are thankful for the confidence you have in share your hotel experience with us. As we conduct our business with commitment and transparency your feedback is extremely important for further improvement in both product and services. Thanks to your time dedicated in reporting your experience we feel motivated to offer to our guests always a better place to stay while far from home. We are truly sorry if we failed to accomplish with your expectations and for any inconvenience we might have caused you. As we understand the importance of a well motivated and qualified staff we are constantly recycling our training program. Thank you for choosing us as your preferred hotel.

Team Matiz Oasis Cabo Frio

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 26, 2016 via mobile

If you can get a room here at an average local price (depends on season), definitely choose this hotel over others. From about a handful hotels I have been to in Cabo Frio, this has the best standard in terms of modern and contemporary infrastructure as well as trained staff. It is some four blocks from the beach but it's an easy walk. The complinentary garage is small but parking in the street as an alternative is ample and totally safe.

Stayed: April 2016, travelled as a couple
Thank Bill G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 24, 2016 via mobile

We stayed here during our trip to Cabo Frio and the hotel was amazing. From check in to check out we were well looked after. The room was clean, the staff was attentive and the rooftop pool was a great place to relax. I would definitely stay here again.

Stayed: April 2016, travelled as a couple
1  Thank Joseph B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 15, 2016 via mobile

I stayed at Hotel Best Western PLUS Oasis Cabo Frio and was amazed by the friendly staff and the spotless areas of the hotel!

The receptionists gave me a lot of good suggestions on what places I should see. So even though my stayed there was short, I was able to really enjoy the city and I even got a chance to see Arraial do Cabo and its beautiful beaches :-))

The breakfast was so tasty and they even had some gluten free options!! It was very thoughtful of them to have all the signs in Portuguese and in English as well.

I truly recommend this place! I cannot say enough! I love staying there and I'm def coming back!!!

Stayed: April 2016, travelled solo
1  Thank Rita T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed yesterday via mobile
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Stayed: September 2018, travelled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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