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Reviews (452)
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Traveller rating
368
55
14
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7
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All reviews great hotel fire pit breakfast sandwich large room the breakfast area home away from home business travel hot tub staff was very friendly and helpful complimentary breakfast waffles the entire staff bed was very comfortable nice stay would stay again home2 dishwasher
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1 - 6 of 452 reviews
Reviewed March 28, 2021

Could be a nice hotel if they take care of the bug issues. We had small baby roaches in our room and when we brought it the attention of the staff all we got was a thank you and no action. Homeless/under the influence couple hanging out inside the lobby and outside in the smoking area and staff did not seem to care.

Date of stay: March 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Home2 Suites by Hilton
Thank barbiepatrick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 20, 2021

We spent the night here on a road trip. Hotel is located a little ways off of I-10 but it’s a straight shot to get there. Hotel check in went smooth and took no time at all. Front Desk Clerk was friendly and explained the breakfast hours and Covid Protocol. We found that they followed the protocol with the room door sealed and the room clean. The beds were very comfortable and I had a good nights sleep. Wouldn’t hesitate to stay here again while passing through Chandler.

Date of stay: March 2021
    • Value
    • Sleep Quality
    • Service
1  Thank Bill S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 19, 2021

Hotel is in a great location. Hotel is Hilton Clean. Grace at the front desk is phenomenal! Had issues with my digital key and it was taken care of right away. Thank you so much for the great service you provided upon arrival Grace.

Date of stay: February 2021
Trip type: Travelled on business
Thank demarkustate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 11, 2020

Nice clean suite property. This is the first time we've stayed in a Home2 property. Will definitely stay in others. The room was clean and modern and the bed was comfortable. The hotel staff was friendly and the lobby area was clean. We also enjoyed the hot tub. The only drawback was no hot breakfast due to Covid. All they had was "grab and go" bags.

Date of stay: September 2020
    • Location
    • Cleanliness
    • Service
2  Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 12, 2020

I noticed an odd smell coming from the heater when used. Not putrid or anything but very noticeable. The complimentary breakfast was a nice addition. This was my first time in a home2 suites. I would do more research before staying at one again.

Date of stay: March 2020
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Home2 Suites by Hilton
Thank artisart2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Freedom43804782356, Director of Sales at Home2 Suites by Hilton Phoenix Chandler, responded to this reviewResponded March 15, 2020

Dear Valued Guest,
Thank you for finding the time to share the details of your recent visit. While we are delighted to learn that you found our complimentary breakfast a nice addition to your stay, it’s unfortunate that the same cannot be said about the heater. We apologize for the odd smell you experienced, and will utilize your feedback to check out the heater as we continue to further enhance our guests’ experience and satisfaction.
Sincerely,
Hotel Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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