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Reviews (811)
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Traveller rating
492
184
63
31
41
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All reviews spacious rooms chandler fashion center great place to stay sofa bed free breakfast staff was friendly would stay here again restaurants and shopping lots of restaurants yogurt front desk staff enjoyed my stay hot breakfast convenient location easy access mall suite
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7 - 12 of 811 reviews
Reviewed March 23, 2021

Awesome! Very clean and friendly hotel! Convenient location...you can walk to anything you need in minutes. Covid prepared preparedness is consistent with CDC recommendations. Lovely place to stay! Book with ease!

Date of stay: March 2021
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Review collected in partnership with Hyatt Hotels
Thank candjlee04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 23, 2021

I was worried from other reviews that my room would be dirty. My room was very very clean. I checked for dust in the drawers and on the headboard and it was clean. i really enjoyed the size of the room and the desk was easy to work at. One thing to know, due to Covid 19 there is no housekeeping for stay over guests. There are towels other needs in the lobby and trash cans by the elevators if you need to empty a wastebasket. I have a son at ASU and will come back to this location because it is centrally located and easy to get on the expressways.

Date of stay: March 2021
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Review collected in partnership with Hyatt Hotels
Thank Mike C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 22, 2021

Room was not cleaned fully. There was old food in the refrigerator. Doors were falling off the closet. There weren’t sheet in the room for the guest bed. Hotel seemed to crowded for COVID protocols to be safe.

Date of stay: March 2021
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Review collected in partnership with Hyatt Hotels
Thank Betterlucknexttime-1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 20, 2021

Run-down, filthy, overpriced, terrible customer service. Reservation was not found took 2 hours to get a room. Rooms were not cleaned during my stay and I was expected to go down and get my own towels and shampoo and conditioner, which is ridiculous if you're not going to offer to clean rooms.

Date of stay: March 2021
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Review collected in partnership with Hyatt Hotels
Thank Inspire561162
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 17, 2021

This hotel is filthy! Not non-smoking as it states. There are several other properties in the area that have to be better! The area however is great and located close to several places to eat as well as a mall. I would not recommend this hotel.

Date of stay: March 2021
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hyatt Hotels
Thank doogs33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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