Definitely not worth the 4 star status. We were told the core staff was on leave as a result we would only get cold breakfast on 1st January, which was understandable. What was unacceptable however was lack of cleaning service, no change of linen, no fresh towels, even the trash wasn't taken out. That is unacceptable even in 3 start establishments. There were just two people working in the fully booked establishment, an elderly lady at reception and one lady assisting with breakfast and cleaning, both not dressed appropriately for a 4 star establishment.
The one room didn't have an air-conditioning remote control and the TV had no signal.
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