We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Disaster Lunch”

John Dory’s Summerstrand
Ranked #133 of 397 Restaurants in Port Elizabeth
Cuisines: Sushi, Seafood, Grill
More restaurant details
Restaurant details
Dining options: Lunch, Dinner, Reservations
Description: Hoy Me Mateys! Join us at Summerstrand John Dory's - the best seafood restaurant that the whole family can enjoy! Our menu has an ocean of choices for all our seafood lovers! From fresh hand-rolled sushi to tempura battered fish & chips. Shiver your timbers! Our catch of the day, prawns, calamari and fresh oysters are a reason to abandon ship and come ashore! Our kids' menu has a variety of yummy meals for our young mateys too and we also have a cool kids' play area with boatloads of fun activities for little sailors! What are you waiting for? Dock your boat at John Dory's in Port Elizabeth for arrr-mazing food and service.
Reviewed April 4, 2018

Couldn't order some meals on the menu as they were "out of stock"! Terrible service.
Manageress has no skills and not interested. Will never go back.

    • Value
    • Service
    • Food
Thank Teri59k17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John_Dorys_Fish, Guest Relations Manager at John Dory’s Summerstrand, responded to this reviewResponded April 9, 2018

Dear Teri59k17,

Thank you for taking the time to review our John Dory's Summerstrand seafood restaurant. We're so sorry to hear that this was your experience.

If you wouldn't mind forwarding this review on, together with your contact details to customer-care@johndorys.co.za. We'd really like the opportunity to discuss this further with you and hopefully turn it around.

Kind regards,
John Dory's

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (158)
Traveller rating
Traveller type
Time of year
Language

12 - 16 of 158 reviews

Reviewed February 28, 2018

I recently stayed at the City Lodge Summerstrand, and ordered from John Dory, which incidentally is next door to the hotel.

Thinking that because the restaurant is on the same property, I could expect a good meal, sadly i was terribly mistaken.
Yes I got the John Dory platter for one that I ordered and yes it had the sole, the prawns and the chips as promised... what was not disclosed as part of the service was that my food would be ICE COLD. With no exaggeration - the meal was not even warm.

After a LONG LONG day at work, and really feeling like a good meal....this was completely disappointing .

    • Value
    • Service
    • Food
Thank Hasslefree2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John_Dorys_Fish, Guest Relations Manager at John Dory’s Summerstrand, responded to this reviewResponded March 1, 2018

Dear Hasslefree2014,

Thank you for taking the time to review John Dory's Summerstrand Restaurant. We're so sorry to hear that this was your experience. That certainly doesn't sound like the level of food quality we pride ourselves on.

If you wouldn't mind forwarding this review on, together with your contact details to customer-care@johndorys.co.za. We'd really like the opportunity to discuss this further with you and hopefully turn it around.

Kind regards,
John Dory's

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 21, 2018

the place has a good view of the sea. the sushi is great except that they insist on putting mayonaise on the sushi. so if mayonaise is not your thing, like it should be, tell them you want no mayonaise on the sushi when you roder

Thank stuart b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spur_Steak_Ranches, Guest Relations Manager at John Dory’s Summerstrand, responded to this reviewResponded January 24, 2018

Ahoy Stuart,

Thank you for you for taking the time to review our family restaurant. We are always looking to serve up a delicious sushi - hope you enjoyed it.

Kind regards,
John Dory's

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 9, 2018 via mobile

Don't waste your time visiting. Food was terrible service was poor.
We ordered hake and chips. The portion was so small.

Thank SuZan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spur_Steak_Ranches, Guest Relations Manager at John Dory’s Summerstrand, responded to this reviewResponded January 16, 2018

Dear Suzan,

Thank you for taking the time to review our John Dory's Summerstrand. We are sorry to hear that service and food experienced was not up to standard. Your feedback is much appreciated.

If you wouldn't mind forwarding this review on, together with your contact details to customer-care@johndorys.co.za. We'd really like the opportunity to discuss this further with you, and hopefully turn it around.

Kind regards,
John Dory's

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 17, 2017

This place has not improved a bit since my last visit, in fact it is getting worse. I will never go back again. The staff behave like they are doing you a favor by serving

Thank TEBELLO P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John_Dorys_Fish, Guest Relations Manager at John Dory’s Summerstrand, responded to this reviewResponded January 9, 2018

Dear TEBELLO P,

Thank you for taking the time to review our John Dory's Summerstrand Restaurant. We are sorry to hear that the service was not up to standard. Your feedback is much appreciated.

If you wouldn't mind forwarding this review on, together with your contact details to customer-care@johndorys.co.za. We'd really like the opportunity to discuss this further with you and hopefully turn it around.

Kind regards,
John Dory's

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed John Dory’s Summerstrand also viewed

Port Elizabeth, Eastern Cape
Port Elizabeth, Eastern Cape
 
Summerstrand, Port Elizabeth
 
Port Elizabeth, Eastern Cape
Port Elizabeth, Eastern Cape
 

Been to John Dory’s Summerstrand? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing