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Genesis All-Suite Hotel
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Reviews (369)
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All reviewskosher foodself cateringfull kitchenshopping mallsecure parkingfree wifitambo airporteasy accesshotel is situatedcomfortable stayenjoyed my stayone night staya wonderful staysupermarketjewishnicosecurity
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88 - 93 of 369 reviews
Reviewed August 17, 2016 via mobile

Must say I have stayed here 3 times.
Every single time staff and the Place Blew Me away.
So Friendly. So Helpful. And really going that extra mile for there Clients

Loved That U can Gym. You can swim. And There is a Shop for everything So Close By u just press the button of the Lift and Poof..... U can shop.

Really Loved the rooms and the shower.
Will stay they again. Anytime

Nerine

Stayed: October 2015, travelled on business
Thank Nerine D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
656Nico, General Manager at Genesis All-Suite Hotel, responded to this reviewResponded August 18, 2016

Dear TripAdvisor Reviewer

Thank you for taking the time and trouble to complete a TripAdvisor Review following your recent stay with us at Genesis All-Suite Hotel.

Thank you very much for your kind review of Genesis All-Suite Hotel. It is always a pleasure to receive such great feedback from our Guests.

We look forward to welcoming you back to Genesis All-Suite Hotel in the near future.

Kind Regards

Nico Steenkamp
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 2, 2016

First stay was a disaster, this stay was leaps and bounds better... I would recommend better curtain/shades to block light from the outside and the suite we stayed in, and I would recommend expanding the master room so it would feel more spacey, was very cramped and no roomy.

  • Stayed: July 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Mordechai H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
656Nico, General Manager at Genesis All-Suite Hotel, responded to this reviewResponded August 9, 2016

Dear TripAdvisor Reviewer

Thank you very much for your positive and constructive feedback. We look forward welcoming you back to Genesis All- Suite Hotel in the not too distant future.

Kind Regards

Nico Steenkamp

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 27, 2016

If you are looking for an incredibly relaxing retreat away from the hustle and bustle of the city, the Genesis All-Suite Hotel is the place for you. The level of individual care and service is above and beyond the call of duty. The staff are incredibly kind and thoughtful. I had a wonderful stay with my family and hope to visit again.

  • Stayed: October 2015, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank itsthetravelguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
656Nico, General Manager at Genesis All-Suite Hotel, responded to this reviewResponded August 1, 2016

Dear TripAdvisor Reviewer

Thank you for taking the time and trouble to complete a TripAdvisor Review following your recent stay with us at Genesis All-Suite Hotel.

Thank you very much for your kind review of Genesis All-Suite Hotel. It is always a pleasure to receive such great feedback from our Guests.

We look forward to welcoming you back to Genesis All-Suite Hotel in the near future.

Kind Regards

Nico Steenkamp
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 26, 2016 via mobile

I stayed there for 2 nights in August 2004, before and after my trip to the Krueger National Park. Very comfortable apartments, with many shops (including 2 supermarkets) in the neighborhood, for a good price. I did not have time to visit Johannesburgh, so I don't know if it is close or far to the main attractions.

Stayed: August 2015, travelled solo
Thank Daniel N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
656Nico, General Manager at Genesis All-Suite Hotel, responded to this reviewResponded August 1, 2016

Dear TripAdvisor Reviewer

Thank you for taking the time and trouble to complete a TripAdvisor Review following your recent stay with us at Genesis All-Suite Hotel.

Thank you very much for your kind review of Genesis All-Suite Hotel. It is always a pleasure to receive such great feedback from our Guests.

We look forward to welcoming you back to Genesis All-Suite Hotel in the near future.

Kind Regards

Nico Steenkamp
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 22, 2016

stayed here for 4 nights with the kids.
Spacious and well put suite with all amenities - incl. free wifi!
Conveniently located as well, at cheap Uber taxi fares from most jozi attractions.
Only complaint would be on the deteriorating quality of housekeeping: first day was perfect. Then a towel went missing. Bed sheets were not changed although clearly smeared. Shower gel not replaced....

  • Stayed: July 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank planetkenyasafaris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
656Nico, General Manager at Genesis All-Suite Hotel, responded to this reviewResponded July 24, 2016

Dear TripAdvisor Reviewer

Thank you for your review of your recent stay at Genesis All- Suite Hotel. I like to thank you for taking the time and trouble to bring these matters to my attention, as it is only by receiving such information from valued Guests, such as yourself, that we are better able to address and rectify any problems that we may have.

Please be assured that the comfort of our guests is extremely important to us, which is why we have daily housekeeping, turndown service in the evening and a maintenance team. A duty manager is on duty every day to make sure that our guests are well taken care of.

We do hope that we will have the opportunity to welcome you back to Genesis All – Suite Hotel in the not too distant future.

Yours sincerely

Nico Steenkamp

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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